Pest Control reviews in Broadview Heights, Ohio

4.6 based on 50 reviews Back to the listing
    5

    Arielle did an exceptional job. She explained the process today in detail. Even made sure to mention that the product was harmless to our fur baby. Highly recommend Aptive.

    5

    Technician was very polite and courteous. Notified us when he was on his way, arrived, and completed service. Explained what services he perform d and provided pictures. Very thorough- great job!

    5

    Derrick was the young man who did the spraying today. I have to say he did a great job. I think you have a good Employee there.

    5

    James did an outstanding job today. He re-treated a room in my house that STILL has fleas from the summer. He treated all the windows, doors and other areas where pests may come in. He even added some new mice cubes to a trap that was left by the precious owner. He did all this outside with several inches of snow on the ground. THANK YOU JAMES, YOU HAVE GONE ABOVE AND BEYOND!! 11/10 SCORE.

    5

    My technician is always amazing. We have had a significant decrease in bugs. The technicians have always gone above and beyond, from helping to bury a dead baby bird to alerting me to a gas smell outside which ended up being a gas leak at my meter. Always polite, professional and looking out for customers.

    5

    Effective and reasonable price. Convenient to work with after I signed up. They always text before they come, and if I have any problem areas, they take care of it. Most importantly, I haven’t really seen any bugs for at least the last year.

    5

    Your representative, I believe his name was Jess. Was knowledgeable, and precise about his work. He made me aware of what he had planned, and asked me to any trouble spots, then he went straight to work. He waisted no time, or movement, and covered everything I made him aware of. Thanks for employing good workers like this man.

    5

    All of the service team are great. They make sure to text before arriving, they ask if there are any problem areas/concerns, and they text a summary of what they did, along with photos taken during the application of the treatments. They are very fast and thorough. And extremely polite.

    5

    Jessie did a terrific job! She addressed all the issues we were having and she explained everything she was doing! Very friendly!! Enjoyed talking with her!

    5

    Wyatt does a great job. He pays attention to all the details, gets into the places where the ants and bugs lay eggs, etc. We appreciate how detailed and dedicated he is to doing his job the right way.

    5

    Jim did a great job today taking care of our home. And got rid of a mouse. He did better than others you have sent out.

    5

    I like that they email notice of date of their visit, email a reminder, and the service person texts with an estimated time of arrival on the day of service. They check in with homeowner when they arrive and again when they finish to see if anything else is needed.They are very conscientious.

    1

    My experience is I have alot of pests and I pay a month to month billing service on the pro contract which allows them to come out to your house within 60 days. Meaning you could pay for a year and get 6 months of service, then if you cancel before the year you get a $200 dollar charge. My pest traps are all empty as I have checked them, it's been over a month and not a call or text for service. Very poor in my opinion and I recommend to always read what you pay for. That was my fault and with the new company I have chosen, they have reassured me I will get service every month I am paying.

    5

    It was 2F and snowy so I asked if the service was necessary and our service provider did a great job of explaining why. He also was excessively resilient as his van was stuck in the driveway and he shoveled his way out.

    5

    Excellent pest control service. Reliable, courteous, will act on your concerns with great results. Ariell came today, she was very friendly and acted on my concerns of certain areas around our home in addition to the regular treatment for bug control. They take care of everything!

    5

    Very satisfied with my services. The worker notified me prior to his arrival and was on time. He was very friendly, professional, and efficient and aptive’s treatments have been very successful.

    5

    Derrick did a great job. Very courteous and thorough. Spoke with me about upgraded plan options and I am considering doing one.

    5

    The gentleman was courteous and he was very nice. Did a great job outside and did the best on the inside that he could. I fell 4 days ago and have issues with physical cleaning of my home at this time. But he sprayed the kitchen and everything else. Gave a bug zapper for flying insects and made sure there were other bug killers placed were the need to be.

    5

    Approve is so great. Jim was awesome today. After he left I felt more secure in my home. I will forever keep their services

    5

    Jim was very professional and helpful in explaining the services he provided today. Including the photos with his explanation was very helpful as I was not able to walk around my home to inspect his work. He followed through and completed the task very timely. Thank you!

    5

    We moved in a new home and want to make sure we were protected because we live by woody area. The tech was very professional and very knowledgeable about the service that we need it.