Reviews of local pros in Chillicothe, Ohio

I had Clayton come to fix my a/c unit. He was very professional, answered all my questions, and I had many. Clayton diagnosed the problem as being my capacitor, and I needed my frion topped off. I will definitely call on Comfort Heating and Cooling again in the future, and will tell all my friends about the great service I received. Thanks Clayton

I had Clayton come to fix my a/c unit. He was very professional, answered all my questions, and I had many. Clayton diagnosed the problem as being my capacitor, and I needed my frion topped off. I will definitely call on Comfort Heating and Cooling again in the future, and will tell all my friends about the great service I received. Thanks Clayton

Luke was the technician. He did a thorough job of diagnosing the problems and explaining my options.
I really appreciate him being candid about the situation. Not everyone would have.
Luke did not make any repairs as we decided it would be a waste of money.
So I am going to bide my time and see if I can manage to get through this season.
If/when the unit needs replaced, I'll definitely keep you in mind. Especially because I liked Luke's honesty.

I am very happy with Luke Ferguson, a tech with this company.... I got l
honesty instead of a sales pitch. I got a reasonable diagnostic price. I didn't get huge markup prices on the parts. When it comes time for a new furnace and central air, these will be who I call.

Customer service was amazing when scheduling our appointment several weeks ago. However, when the employee showed up on Friday they rang my broken doorbell so we never knew they were even here. I looked back on my camera footage and noticed they did show up but they didn’t even try to knock on my door. If they did, I have three dogs that would’ve barked. They also never called my phone to say they were here. I called to reschedule and apologize. I immediately took the blame because I didn’t even know my doorbell was broke until we missed them. I was told they completely understood and would be back out between 1-5 pm. I waited until 530 to call them back to see if they were still coming because no one showed.

I was put on hold. Several minutes later, the girl got back on and stated that the company showed back up to my house for a second time and again no one answered. She also said they cancelled my order. I was amazed that someone would lie like this. I was outside the entire afternoon as well as my husband, no one showed back up like they claim. The company offered to send someone else back out the following day. However, at this point I questioned this businesses integrity. Why would they lie like that? If you don’t display integrity, I am not going to trust you to do any work for me. It’s a shame! I am trying to figure out how this business is rated so high??? Integrity is everything to me…. They have lost my business forever. I rarely write reviews but felt compelled to share my experience with others.

A/C not working, he had the knowledge, expertise to spot the problem and verify. It was the capacitor that started the motor. He explained the issue to me and did a pressure check to make sure all was operating correctly. He had a nice personality and took time to converse with me. He had the replacement part in his truck. Smooth, fast, efficient fix, done in about half an hour. My complements.

2nd call back for different reason, same service as before, professional, courteous, considerate and knowledgeable.