Electrical reviews in Cincinnati, Ohio

Exceeded above expectation. I showed them pictures of what I needed, they were very friendly and knowledgeable! They had what I needed in stock. I was in and out less than five minutes. Thank you for your help today I will be back

Exit 2 Reading Rd. You can park overnight. Park on the right side of the entrance in the driveway. They would like drivers to be there at 07:00.am due to the employee parking lot fills up fast in front of 2 docks. Usually in and out in an hour.

Great and nice customer service

Got here at 3:30 pm and they didn't want to unload me. 1 stack of pipes. 3 minutes job and they refused to unload. Had to wait until next day. 😡

I called with a problem; even though they could not help me, Chris was more than wonderful and knowledgeable to help direct me in the right direction. The British or Australian guy was absolutely no help even though I called his department with questions about products.

John and his team have been so great to work with. Apex goes above and beyond to meet deadlines, help with various types of needs, etc. I added several items to the job as we went and they got everything done, on time, and we are really happy with everything! Thanks again!! Highly recommend!

Twice in the last 2 weeks Johnny has been able to accommodate urgent requests for my new home purchase. He has been extremely courteous, communicative, and efficient.

Owen was very knowledgeable and figured out multiple electrical issues in our home quickly and efficiently. I call Apex anytime I have a problem or need work done. They are wonderful!

We had three lights hung, two from 20 foot ceilings! Owen and Oliver were wonderful… Owen and another gentleman came back a second time with scaffolding, although that was too large, a tall ladder eventually worked. Communication from the office was spot on. Would definitely recommend!

Originally invited them to follow up on an inspection finding regarding aluminum wiring, and they earned my repeat business with their expertise, fair pricing and great communication. They did a great job with their repairs and went above and beyond. Highly recommend.

John and his journeyman Todd were on time, professional, very clean, and did great work. I needed them to install a brand new ceiling fan where there was previously no power. It needed to be run to to a tight attic space with plaster ceilings and walls. I also needed them to be sure that the wiring was setup for Lutron smart switches that worked with Alexa that controlled fan and light separately, check why an old fluorescent light with new bulbs suddenly stopped working in the kitchen, and replace an existing light fixture in the hallway.

I was up front with them about what my budget was for the project and they they worked diligently to get all of the work I needed done in less than half a day and right on par with the budget. Unfortunately the smart switches I was looking for do not exist yet but we were optimistic that they would be available soon. John installed individual switches for the light and fan for now and he told me that if needed he would be happy to help walk me through the process of switching them over once the switches were available.

The ceiling fan and new light fixture looked great and John reassured me that the fixture in the kitchen had a bad ballast and the power going to it was not the issue. They used drop cloths that covered most of the room and carried a portable shop vac to help keep the plaster dust to a bare minimum and they would switch shoes every time they needed to go to their truck. Very professional, diligent, and the best price. Would absolutely use again.

edit: They used ChatGPT to respond, absolutely pathetic that you have to rely on AI to say the words "We screwed up royally and are sorry.". Can't imagine how poor their electrical skills are if this is their customer service.

Got my estimate on the 8th, I emailed them on the 11th and heard nothing until the 23rd when I was told my estimate was expiring so I emailed them again. It's now the 30th and I've still never heard from them.

I was planning on going with Apex, but because they've pulled me around for nearly three weeks I'm cutting my losses and looking into other electricians. They've delayed an entire house renovation by almost a month, I wouldn't trust them to do any work for me at this point.

Nick and his team responded quickly to our electrical service requests. We had a tight deadline to have the work completed and he met it. He provided clear communication and was professional. We would highly recommend his services.

Thanks so much for the work done- much needed upgrade and repairs to our electrical system at a reasonable price. In my limited experience, finding Copalum repair service in the area is not easy and I understand it also costs a lot for contractors to even be able to rent the necessary equipment for it. The staff was thorough and were able to address all our concerns, including some additional stuff we realized we needed after the original estimate including ceiling fan installation and smoke alarms. Jessica at the office was also admirably patient and helpful through our many phone calls and emails.

This company is knowledgeable and very thorough, which is very important, but they also are trustworthy, friendly, and professional. That combination makes then truly special. Do not hesitate to use them.

Excellent, responsive, thoughtful, high quality work with great problem solving when issues arise. Will definitely use them again!

Great installation of a new light for my foyer. The 2 electricians were on time and did a great job. Highly recommend Apex Electrical.

Great work! Fair price and very respectful of your home. 2nd time using them.

Apex Electrical Service went above and beyond on our project. They were professional, clean, and very knowledgeable. They made recommendations about things I didn’t even think of, and completed a fairly extensive project on time and on budget. There were actually ZERO surprise charges!

Our project was to remove all old knob and tube wiring and confirm any new wiring was put in properly. It is a HUGE peace of mind knowing my family will be safe in our new home.

10/10 recommend Johnny and his terrific team. I would use them again with no reservations.

Highly recommend! Apex has done multiple electric jobs at our house and is always friendly to work with and very efficient!

Awesome as always! David and David were professional and very gracious today at my Mom's today! Thank you!! Highly recommend Apex Electrical