All reviews for Merry Maids - Cincinnati West

I am very happy with this service. I have had a few issues, but the company has resolved each of them to my satisfaction. Their employees have been prompt and courteous with good work ethics. I would definitely recommend them.

Customer service, communication, and pricing were far better than Molly Maids. When the cleaning crew arrived on time, they got straight to work. Will use again.

Merry Maids has been a great help to me. Due to a chronic illness, I depend on Merry Maids to help me with the housework. Lisa does a great job. Chris and Amanda are very flexible with the scheduling. THANK YOU MERRY MAIDS!

Merry Maids came in and took very good care of us. Very pleased with their quality of work and especially their responsiveness. Before and after was like night and day

Mark and his team did a great job. It had snowed the day they were supposed to come to do the cleaning. Since I was preparing the house to go on the market, I was worried that they would cancel. Mark knew my deadlines and showed up himself and his office manager to clean the house themselves, since everyone called off because of the snow. They went above and beyond. Also, they did an amazing job cleaning everything from top to bottom!

Great job! On time, worked quickly. I'm very happy! I will use them again, 😊

This last duet of girls arrived late in the day. They seemed tired and their cleaning wasn’t as efficient as past help. I have to pick us grandson from school at 3:30, just after they arrived. The seemed rushed ant less attentive to the job than past cleaners. First disappointment.🙃🙁.

It would be nice to know their arrival time sooner than the morning of the day since i need to arrange school transportation for my grandson.

All other services have been good. I don’t seem to experience that nice clean smell that my mother received from her Merry Maids in Indianapolis. Have the products changed?

I have used Merry Maids for many, many years, due to having a bad back and can’t clean as good as I would like to. I also, have them clean my Dad’s house. Samantha cleaned his house beautifully and unfortunately he had collapsed that morning, so Samantha and Chris, from the office, helped me with this very difficult situation, as well, because it happened right before she got there.. This is why I continue to work with them. They are willing to go above and beyond and deeply care that you are taken care of! Thanks, again, Merry Maids, Samantha, and Chris! It was a scary day, that you guys made a whole lot better and Dad had a gorgeous, clean house to come home to. I can’t thank you all enough! There are not enough words!

Kim is fantastic, she does a great job cleaning our house. Everything smells so great after she's done. Not to mention Kim is also just a great person. I would highly recommend Merry Maids.

[Service, Price, Timeliness, Cleaning Team] Sierra arrived right on time, and did an amazing job. House looks amazing! Price was so reasonable for the quality work that was provided! Thank you!

My place hadn’t been cleaned since I tore my ACL 7 weeks ago, but Jazmine made it sparkle. She also scrubbed 20 years of grime off this old apartment oven. Thank you for your help! I also really appreciate that Merry Maids has options with the cleaning products they use, because certain cleaners give me a migraine. I chose low to no-scent products & they really did the job. Very pleased & will continue using Merry Maids throughout my recovery from surgery, if not beyond.

Everything about this process was so easy, from scheduling the free consult to setting up our regular service, and you absolutely can’t beat the value for the money. My house hasn’t looked this nice since I moved in. I’m enormously thankful for the Cincinnati Merry Maids!

Everyone was super nice. They were so easy to work with, it made the whole process a breeze. I needed a deep clean in a bathroom and it now looks like a whole new room. I did have a tiny issue and they came right back out and addressed it. Truly excellent customer service. Angel and Jessica did an incredible job.

This was my first time using Merry Maids and I was highly impressed. Amberly was sent to clean my condo and I can’t say enough good things about her. I will definitely request her for my future cleanings.

It’s always a pleasure to come home to a clean house. Merry Maids are very dependable, do a great job of keeping my home clean. It’s very nice to have the continuity of the same person coming out to clean every other week.

Merrymaids is an affordable luxury. We have 3 kids(2 toddlers and a newborn) and having them come by every other week and clean really helps us out. When your house is clean it just helps the rest of life fall into place.

Can’t praise Merry Maids WC enough! This was my first time using them - used for a move-out cleaning.
Chris was amazing coordinating with me, being extremely flexible with my work schedule all with a sunny disposition. The cleaning service exceeding my expectation and would highly recommend. Will use again. Thanks team!

I made last-minute plans to have a friend come in for the weekend. I panicked knowing that my place needed to be cleaned. I called Merry maids and they were able to accommodate my request for the following day. The entire experience was amazing. Aysia turned up right on time for our appointment. She was very likable trustworthy incredibly professional and did an amazing job. I wholeheartedly recommend Mary maids and would request Aysia!

Merry Maid has been great to work with over the last few months. What's most important to me is an efficient cleaning that occurs on time. Merry Maid has consistently kept our scheduled appointment every 2 weeks, arriving within a 30 minute window and completing the service with 2 technicians in under an hour. I love that they are here when they say they are going to be here and knock it out so I can go about the rest of my day. Jordan & Leanne have been great to work with in caring for my home. They are both much appreciated!

The price is fair, my home looked brand new when the girl got done. And she even took out the garbage! There's a fragrance that comes from the vacuum when it's running which I really thought was nice. The girl dusted the baseboards, ceiling fans, overhead lights... everything was dust free... the furniture shined and the bathrooms sparkled! That girl worked hard to make MY house clean and spotless! I am thrilled with Merry Maids! The complaints I've read must be due to whoever the cleaner was and I doubt that cleaner is still employed 😉 My mom also gets Merry Maids and has a different girl...and she is just as thrilled with her service as I am... and we are both thrilled with low cost!

Samantha was very thorough in her cleaning. Everything looks great! It was good to meet her. Love to have her again. Merry Christmas!