All reviews for Dawson Heating & Air Conditioning

The Dawson team was very professional and thorough. I will contact them again for my HVAC needs and recommend to family & friends.

They were great on time, friendly and polite! Would recommend them to friends and family!

This company has really did great work when it came to fixing my AC unit. They got me in and fixed the problem. I appreciate the quality of work that was done. Honesty is the best policy and thank you Dawson! Be blessed!

I would like to say thank you again to Dawson Heating & Air Conditioning Company.
The staff was knowledgeable, professional and got us the right furnace and air conditioner to fit our need. I would recommend this company to anyone because they did not try to talk us into a situation that would not have been good financially for us like the other companies like Apollo, Help these companies only want money and not thinking about the customer and what would be best for us. Dawson heating satisfied our needs now we can enjoy our new systems.

Tim was exceptional. Found my issue pretty quickly and even offered to look at another little item while he was there. He was professional and courteous. Would absolutely recommend.

Dawson was superior to others ..
No it is not a large fancy firm..
Instead their business model is obvious. First excellent people
Josh ,Elijah, Tim the three came and installed the heater ,air, inside and out
Did it one day. They left no mess..
Very polite.
I highly recommend Dawson
5 star firm

They did a. Awesome job on replacing my water heater fast professionally done also didn't take long at all compared to others I tried I would highly recommend this company 100 percent efficient I appreciate the gentle men working for company very caring about the elderly and question they answer to help you understand better thanks guys

The Dawson HVAC service that was completed for me was great. The employees started and did not stop until their work was completed. There were no problems and they checked to be sure I was satisfied with the job. I will use them again.

company is the best of the best. Awesome world class customer service explain everything they're doing in details and make sure that you're satisfied they make you feel like a customer should feel anytime you want service done call Dawson Heating and air condition

My HVAC unit was blowing cold air in the dead of winter right before a major snowstorm was about to hit. I contacted Dawson to assess the problem and make needed repairs. They were timely, professional, and personable when I spoke with the technician. I was contacted both by text and email of the ETA of the technician to make repairs. The repairs were quick and efficiently done in a timely manner and that made me feel at ease!!!

Dawsons HVAC was AMAZING!! They were easy to work with, easy to schedule my appointment with, my staff missed them TWICE and they did not complain, they returned a third time and immediately got to work, located the problem, gave me a quote, allowed me time to decide if I wanted to move forward with the fix, fixed the problem, educated me on my system, did not try to gauge me and did EVERYTHING with a SMILE! I will call on them EVERYTIME for all my air conditioning and refrigeration needs!! Class act! I can’t say enough about Dawsons Heating & Cooling!! Family based small company with large company capacity!!! Thank you Dawson!!!!

Quick, efficient, kind, and most importantly, honest. Thanks a lot for coming out so quickly to figure out my heating issue. :)

I reached out to Dawson late on a Friday and was able to have Todd come out within a day and give detailed report. The entire HVAC replacement was completed within 1 week from first call! This is a very customer friendly company with great work ethic!!!!

I was visiting a friends apartment next-door when I saw this Dawson employee working hard in a downpour to get the air conditioning back on for their clients. I’ve never used them before, but I would definitely call them because of this employees commitment to getting their client taken care of. It is as July 3rd main st in Cincinnati.

My experiences with Dawson have all been positive. They have installed a thermostat for me and repaired my furnace in a timely manner and with a great degree of skill and professionalism.

The technician seemed very knowledgeable and he did not try to charge me for something that I didn’t need.

I have been a customer for more than six years. I recommend Dawson H/C to anyone needing there services. They are always very professional, knowledgeable and provide excellent customer service. Kudos to Todd, Micah and Dora.
Lillian Cheers

Very good experience the guy helped my house out alot I don't remember his name at the moment but he is awesome

My name is Lamont B. I Had a furnace go out at one of my rental properties. I remember listening to the local Lincoln Ware Morning Radio Show where he had someone from Dawson Heating and Air on. So I decided to reach out to them. I received great customer service over the phone each time i spoke with someone. The technician arrived about 2hours after my initial phone call. He was very friendly, professionally and Knowledgeable. He was unable to fix the Furnace right then due to him not having the part for my particular furnace and all the supply stores were close till Monday. Which I understood and was told he would return first thing Monday morning. Unfortunately it snowed really bad that Saturday night and all day Sunday. Monday morning everything was closed and roads extremely bad and unsafe to drive on. So they where unable to come out but the technician did risk his life to come out Tuesday morning to fix it. Myself and my tenant was very happy and very appreciative of the technician risking his life to come out to fix the furnace. I truly thank him for this. Oh and I dont want to leave out that the price was very reasonable. I truly truly thank everyone at Dawson Heating & Air Conditioning and will be using them again for my heating and air needs. I truly recommend you using them for yours.

The employees were very friendly and professional. They informed me about everything that they were doing. I really appreciate them.

Dawson is prompt, professional, attentive, and efficient. They explained every phase of the process prior to, during, and post completion. This ensured my wife and I were always in the know. Their pricing and honesty made us feel like family, instead of just another client.