All reviews for Schmidt Heating & Cooling

Schmidt's sales people and technicians were great. We got an entire HVAC system replaced. The process was easy and pricing was very competitive. Would definitely recommend.

They have always been a pleasure to work with. We needed to replace our old geothermal unit and I knew we could count on Schmidt. They did a fantastic job! They were professional, on-time, efficient, and cleaned up their work space. Their prices have always been fair. We also had them replace our water heater and an old air handler. Again, they did another fantastic job with those projects as well. We will continue to be repeat customers.

Great and quick service. Prices are fair as well. First cold front came through and turned on our furnace only for a mix of hot and cold air to come out. Tech came out and was very thorough with looking through the furnace and HVAC unit for issues, as well as helping sort out some of the electrical and plumbing that connect to the unit (old house). Will definitely use Schmidt again.

Service technicians did a good clean job of installing the new heating unit on time but a couple of days later someone from Schmidt called me up and wanted to know why they weren't paid. Kind of used a hateful tone to me. But I'm not the owner all I did was let them in the basement to give an estimate and let the technicians in to install the new unit. Work was fine but someone in accounts receivable dropped the ball as the payment was made that evening after the installation was complete. Thank goodness the owner kept the receipt where she had paid in full as this was a sizeable amount of money. So keep those receipts.

I spoke with the owner on the phone and he seemed confident about replacing a valve on my geothermal heat pump. The tech who came didn't even try to understand the system. He did absolutely nothing and left in 15 minutes. I was charged $75.

My grandson had them come out and clean the furnace they forgot to clean it I guess he had to pay some one else to do it and the guy that cleaned it said the flame sensor was not even touched that it looked like it hadn’t been cleaned in years I will never use them agin

Have a heating issue and Schmidt was recommended. I've been calling repeatedly during business hours with no answer. No point saying you're open if you're not goin to pick up the phone.

Costco has a Heating and AC partnership with Lennox . I signed up at Costco TWICE Schmidt Heating sent a representative out TWICE to give me an estimate on replacing my 25+ year old HVAC system .... the first time was in March and they just ghosted me... so i signed up again.. got another appointment to get an estimate... that was seven days ago.. and THEY HAVE NOT GIVEN ME AN ESTIMATE..... i WOULD NEVER use this company...... if they do such a poor job of getting an estimate to you..... image how they would be after you actually paid them for a service...RIDICULOUS...

Research the Better Business Bureau - Buyer beware.

Left details through Schmidt's website. Set up a day and time range through email. After that, nothing. The day of, I checked email and thought I had not responded to a question on timing when in fact i had already responded - twice. Time was set for 10am to 2pm. Came and gone, then got an email saying "we have you down for tomorrow." Okay, one day wasted that I could have had someone address my issue. I emailed back, sounds good, what time? Again, nothing. No response. Have no idea if they are showing up or not.

Update: No call was made until the second day (TODAY). It was one call, that was returned within 10 minutes. You've stiffed me one day. If you're stiffing me for a second day, you can owe me $120 in small claims court. You'll pay me $60 for stiffing me yesterday and you'll pay me $60 for the frustration caused today! Plus court and legal fees.

Last fall Schmidt was able to help me out in a pinch over the Thanksgiving day week/weekend replacing a furnace for a fair price. I once again trusted them late winter to diagnose a problem with another furnace. They wanted $953 plus the $60 service fee to replace an inducer motor that they said is no longer made for that unit or $2,100 for a complete system replacement. My hvac buddy said thats highway robbery. I was able to purchase the motor for that unit locally for $160 and my buddy installed it in less than 10 minutes. Insane! Schmidt lost me as a customer and I'll throw them in the pile of dirt bag contractors. I have no issue with a company that tries to make a fair buck and is honest doing it. This was just plain old price gouging! Don't Trust Them, find someone else.

Had them come out for a check up as my system wasn't acting right. I explained my unit was making a weird noise and wasn't performing like it used to. Serviceman blew out the drain pipe which took 2 minutes, charged me $150, and left. A week later I found out there were two leaks in my cooling coil and needed to have my entire HVAC system replaced. Diagnosis from Schmidt could not have been further off. Don't waste your time and money - call someone else!

Moved to a new home in the Cincinnati area from out of town and they prior owners used Schmidt so figured smartest to keep consistency. Had them out for a "tune-up" and since this if my first boiler asked that everything was working ok. He confirmed it was but didn't check any of the radiators to confirm they were on, bled, and working. Again, zero experience with boilers so was hoping I could "lean on the professionals".

Then had them out to provide a tune up for my AC months later. I asked if everything looked good and asked if the filter looked good since I felt like the AC was kicking on much more than it should, was told it looked "ok". Turns out i should've checked myself because he didn't change the filter (or likely look at). When i called to ask why they wouldn't change it, I was told it needs to be "specifically" requested and it "says so on the work order". Again, cannot "lean on the professionals" for advice and/or guidance.

Finally, due to my ongoing issues with my boiler, I called to ask for some assistance in understanding my options to fix and they sent out their project bidder to review diagnose. He said he needed to think through some options and get back to me. 4 weeks later, I heard from no one. When I called to follow up, the receptionist said they never went out there and have no record of the an employee coming to my home during that time. I described the guy, which she then admitted did work for them but "she doesn't have access to his schedule" so there was "no way of knowing he was out there". I guess it's my job to keep track of names of folks they send out to my home.

I spent a lot of money with Schmidt to service our boiler and AC and was hoping courtesy advice would come with it. It does not. Been disappointed with them at every turn.

Came to my house for about 20 mins, told me they couldn’t fix the problem and I needed to call an electrician and they charged me $195. I’ve never heard of a company not being able to fix something and charging the customer for it. $10 a minute is what I got charged and no service was performed. Will never use Schmidt again and I recommend you don’t either. Honestly what they did to me should be criminal