All reviews for Westside Heating & Air Conditioning
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Im not just satisfied, because I got an updated thermostat and it looks really cool!!! It's about how I came about getting it, Hunter came out and did and exceptional job with his maintenance skills to get my heating system back up and running, he listened to all of my concerns about my home needing to heat at lower temps, and changed out old things replacing them with new ones and he also gave me a lot of helpful information to ensure my heat keeps running properly. They would be the only guys that ill be swinging my door open for when im in need of these services big 👍🏽 up from me....
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Came back from a trip in July to a hot house. Great. Made a few calls, Westside being one of them, I believe he was out the next day. He diagnosed it as a failed AC compressor. Mind you, I had recently replaced my 30yo Carrier with a new AC about a year prior. I had issues with it freezing from the day it was installed. I did have a 50+ year old Williamson furnace that had zero issues, and was told by the AC installer that the freezing was likely because the old furnace couldn't keep up with the new AC. That made sense. But as Darrin dug further, he fond out that there was a large gap left inside of my Williamson which is why my coil/ line kept freezing which then led to the premature burn out of a brand new compressor. Long story short, I wound up having to replace a working furnace because of this, and had a new compressor installed to the AC. Because of the error of the previous installer I wasnt able to get this covered by insurance, but Darrin did do his best to write out the best report possible. The insurance company still played chicken, so I just moved on and paid out of pocket. After install, I had two instances where the system wasn't cooling properly, and was running all day long! Naturally, a crazy high Duke bill followed. Called him up, said something isn't right, and he was there either that day or the next to see whats up. No nickle and diming! Doesn't make you feel like you're making the issue up either. He's honest, and will tell you what the problem was, confirming whatever you may have thought, which I really value as a homeowner. Shame this has to be mentioned, but he was also professional, NO creepy behavior for any single ladies out there. Also, during the time he was working on my system my dads system also had an issue! He went out to diagnose him on a Sunday and had my dads system fixed the next day. So he got a real 2-for-1 with us LOL. I would highly recommend Darrin for any HVAC issues and im glad I went him.
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This was our first time using Westside and we were overall very pleased with the services. Darrin was knowledgeable and a great communicator, he took his time to talk through the issues with my husband and gave us tips for preventative measures. We'll continue to use him in the future!
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I have had the pleasure of using westside for years of repairs on my furnace and air conditioner. This year I had Darrin install a new AC and furnace and his recommendation on what we need was perfect. He always had fair prices and backs his work. Highly recommended.
Thanks again Darrin -
We are currently house hunting and had some questions about potential HVAC replacement we are looking at for in a home. Westside took our cold call on a Sunday after hours and lent us their industry knowledge and some peace of mind to support us in our next stage of closing. We really appreciate the hospitality we have experienced so far and will look no further for our upcoming heating and cooling needs on the Westside!
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Darrin Lawhorn, who installed our water heater, is highly unprofessional and disrespectful. He was rude on the phone (even just in answering his phone), and refused to come check on my water heater that is visibly leaking. Will never use them again.
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This guy came trying to rip my mom off, he almost got her with his country accent and lies. He was trying to charge her 9k to clean and replace coil in a 3 ton unit. I got the whole unit replaced inside and outside for $5900. Call others before you use this company. They out to get people.
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Inconsiderate. Parking work vehicles alone residential areas during snow emergency preventing snow plows from clearing the roads.* This was NOT during a service call.