Reviews of local pros in Cincinnati, Ohio
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These guys had great personalities. Very professional and considerate. We had a big rotting maple and they conquered it with ease. I will definitely give there out every chance I get.
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I had a terrible experience with this company. They lost our paperwork, lost our home address and almost began tree work on the wrong property and misquoted our property by 4x the original quote. When we tried to give them another chance, we never heard back from them to make it right. I’ve never experienced such an unorganized company in my life.
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8 weeks after signing a contract with them, still no work completed. I had to reach out to them twice and each time was promised "next week", but next week never came. was told it was due to the rain, but 8 weeks with no contact? canceled the contract and the next day had the work completed by a professional company.
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After receiving an estimate and accepting the job, I had to follow up multiple times as no work was being completed. They give a different story every time. Then I was told it would cost more to do the job correctly. Very dishonest and horrible customer service. Save your time and energy and go with any other company.
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I highly recommend this company. The arborist was friendly and professional and didn’t rush me with all my questions. The woman that I spoke to on the phone was extremely friendly and easy to talk too. The crews showed up on time and were fast and efficient. Can’t go wrong!! I’ll definitely call on them again in the future.
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I had a dead decaded tree in my yard so i called Clean Cut Tree & Landscaping .They responded to my call for help and took care of my problems. The Crew was very professional and i' am very happy very satisfied with their work . Next time i need help I'm calling Cean Cut. Thanks you Clean Cut Tree &Landscaping Tim
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A very old and giant ash tree was diseased and dying, and it had to be removed. The tree was in a precarious location between a fence, a historic home, and a garage. There were also lots of wires and a main electrical line. Taking it down would be dangerous and difficult. Clean Cut Tree and their lead climber (Alex) did an excellent job from start to finish without any damage to surrounding structures.
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The only reason this isn't 5/5 is because of the phone service. Getting people to call you back is a chore, and the crew was tardy, BUT, the work was outstanding. My yard needed hundreds of pounds of concrete, dirt, branches, debris removed. Anthony and his parter were very thorough and we'd hire them again, hopefully the phone/customer service can catch up to the caliber of work.
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Kevin Anstaett and his crew removed 2 - trees over 60 feet. In the same day. Outstanding and professional job.
Safety is top priority to Kevin and his crew.
Cleaned up yard immaculately
Highly recommend -
All this company did was waste my time. Paul came out and sent me a quote instantly. I was happy with it, and ready to move forward with work, but I realized that we forgot to include some dead branches. I asked if he could send an updated estimate with branches included and he said that he would. A few days went by and I never received the updated quote, so I called and emailed them and spoke with the girl in the office, but they just left me hanging. Now I have to start getting new quotes. Thanks for nothing!
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The Clean Cut crew did a great job removing trees and cleaning the area. They seemed very knowledgeable and skilled. Trees were felled in precise areas to avoid all obstacles.
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Gave me an estimate. When they showed up to do the work they jacked the price up several hundred dollars. VERY unprofessional. 3/22/22 - I see they decided to respond after several years. You don't give someone an estimate, then tell them it will cost $300 more when you come out to do the work (I think your estimate was around $400 and you wanted $300 more when you came out to do the job). I have had lots of tree work done. Nobody else has ever pulled that stunt. And here's the kicker. The Duke energy guy that had dropped the line came back to put the line back up and asked me what happened. I told him and he did the work for the estimate that you guys originally gave me. I even gave him a $50 tip. So whine all you want
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If I could give 0 stars I would. We waited several weeks after contract to get them to come to our home to complete work. My husband called several days in a row, took our fence down as they said they would be there on a Monday. No show, no call for 3 days following. Finally after work is completed, we received invoice and I called office with card #. Receptionist took info down as “accountant” was not available. I requested an emailed receipt immediately following but never received anything so i called 2 business days later and same lady told me “our accountants basement flooded.” What business goes into their personal life stories to make excuses? So i waited yet another week and after not being charged AND no receipt or correspondence with them I called back. This time the accountant was on a “college visit.” My husband called one more time a couple weeks ago and “it will be charged tomorrow.” Shocker, that didn’t happen. We have since tried to contact 3 times to pay our bill as card has since expired and we have a new #. But miraculously they email tonight threatening “collections” They have zero business etiquette and should absolutely acknowledge they dropped the ball after we have practically begged them to take our payment. This business is not to be trusted because now I have no idea what the receptionist would have done with my previously provided card number because obviously taking it for payment didn’t happen. Good thing the card expired.
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Clean Cut Tree and Landscaping has removed several large trees from my yard. They have also removed several bushes as well as tree stump removal and grinding. We received quick, professional service. I would highly recommended them for your tree and landscaping needs.
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Very satisfied. Clean Cut removed a 30' ash tree. I called for service, they came out and produced a written estimate, then scheduled the work (1-3 week window). Everyone was very friendly and professional. Special thanks to the crew for a job well done.
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Very professional and knowledgeable team. Quality work at a very fair price. Awesome service. Did a fantastic job raising the ceiling on our property. Trees are now healthier and the place looks great. Thanks Paul, Anthony and Co. True tree whisperers - if there is such a thing. :)
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We needed some damaged trees assessed and removed from our property. The people at Clean Cut Tree and Landscaping were very knowledgeable and professional about what needed to be done, walked us through the entire process, and were quick in fitting us in and taking the trees down. I highly recommend using Clean Cut Tree and Landscaping.
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Kevin and his crew were outstanding. I am in awe of their skills, professionalism, and attention to detail. They took down a 50 +Foot Maple tree in our fenced in backyard.backyard in under 3 hours. This included cleaning up (blowing, raking, etc) and hauling away all the debris.
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Great company and crew! Professional, timely, and did all they said they would! Very knowledgeable in estimate. Thanks to Jordan and Matt for all the clean up work!
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Wow!
Your guys did the best tree removal. 3 trees in about an hour and a half. We had one removed several years ago and it took most of the day. I cleared my schedule today to make sure I was available and now…. they are done and gone.
They also did an awesome job cleaning up. Better than I expected.
Thank you for the excellent and speedy service. -
Clean Cut quickly came out to give me an estimate on the removal of one tree. Jason was very professional and helpful in explaining the process. They did a great job removing the tree and disposing of all the branches and debris. I highly recommend!