Reviews of local pros in Cincinnati, Ohio

They did an amazing job. They explained everything, provided options, their opinions, and did not try to sell us things we didn't need. They were knowledgeable, and very professional, and fixed my AC in no time. They came out the same day within an hour, and diagnosed the issue. I recommend hiring them if you are looking for a hardworking, kind, professional, trustworthy, easy going, knowledgeable, company. Save yourself the headache, time, money, and just hire them!

Victory Air has been my 'go-to' heating and air company since 2013. They're reliable professionals! I always know I can count on them to keep my HVAC system up and running properly. I utilize their service for annual inspections, which greatly reduces costly repairs. I've had two "emergency" situations in the past 9 years...the furnace went out once and the AC went out once. Their response time was impressive and the cost of the repairs was very reasonable. I definitely recommend this company if you're looking for a heating and air company that's professional, reliable and operates on a moral compass.

My technician was very knowledgeable. My top floor was not cooling like the rest of the condo and all he needed to do was adjust the dampers. I had no idea what he was talking about so he took the time to explain to me what he was doing. He also told me I would have to do the same thing in the winter. He was very friendly, funny, kind and extremely knowledgeable. Thank you for such a great experience!!

We have used Victory Air Mechanical on two projects now. They do high quality work and are honest and reliable. Exactly what you hope for when bringing someone in to work on your home!

I had the pleasure of dealing with Derrick. Not only is he extremely professional, but super kind and definitely did what we needed him to do. He was in and out in under an hour and we had working heat! He also called the next day to make sure our heat was still working and told me to call him if for some reason it goes out again. Will definitely recommend Victory Air to friends and family & use them in the future if need be! Thanks again!

Victory Air Mechanical continues to give great trustworthy, professional service by dependable, personable staff for a reasonable price. They replaced my Heating and Cooling System October 2021, which continues to work great. I couldn't be happier. They will continue to be who I trust for routine maintenance. It's a relief to have such a dependable, trustworthy company I can count on for my HVAC needs. If you need a great company you can trust who won't rip you off this is the company you should call.

I've been using Victory Air for years, and the service has been excellent. They're a small company, so it's like family when they're here. I've met Tom the owner several times, and I feel he really cares for his customers. I recommend them highly. 👌

Let me start off this review by saying that these guys are the real deal and nothing short of amazing. I have put off repairing my older unit for years due to not knowing the cost it would be to fix it. I called Victory Air to come out and take a look, as a family member suggested them. Tommy (the owner) is such a dedicated, hard working, and trustworthy guy. He is 100% a person that will give it to you straight. No sugar coating but in the good way. He sets realistic expectations of what they are able to fix and what truly needs to be replaced. Tommy wants the best for his customers and he shows that in the professionals that he employs. Each and every tech that I met and dealt with was professional and polite. They came in did the work and kept us updated and in the loop with every test needed or diagnosis that came up. I would 100% recommend this company to all my family and friends that need their HVAC systems serviced or replaced. As for myself, I know who I will be sticking with from now on when my system needs to be serviced.

This is my first time ever needing an air conditioner repair. Victory Air was wonderful to work with. They were able to schedule a service call on the same day of my call to them (truly, within a matter of 2 hours). The Service Technician was friendly, polite, knowledgeable and professional. He diagnosed the issue with my A/C and thoroughly explained the repair to me. Prices are very reasonable. I am thrilled to now know an HVAC company that is responsive, reliable, and professional if I ever need them again. I highly recommend Victory Air!

Excellent. Arrived on time, business poise, friendly and knowledgeable. Performed Spring preventive maintenance, cleaning and tune up for AC system. Communicated outcome of check up with good news. He made recommendation for filter within next two months and advised us of a small replacement part that was working but not at peak performance. No pressure for purchase but we chose to not wait and have both put in while the service man was here. He put both in for us and we are very happy to have this service. We feel like our unit is well maintained to meet the 90 degree temperature weeks ahead. Exceptional company and personnel.

Victory Air was able to get to get back to me within 24 hours, assessed the problem with our very old AC unit, which ended up being the motherboard had died. They checked to make sure everything else was in order, luckily they were able to get the part in town, install it the same day, and everything is back in order. Quick and professional! Thank you!

My experience with Victory Air was beyond what I expected. We called them on the coldest night of the year when our furnace went down after business hours. Tom was there before we knew it. He Diagnosed the problem quickly and had it resolved shortly after. His customer service was top
Notch! A Very smart and knowledgeable man on all facets of Heating and Air. The most important thing to me is I finally have found a company I can say I completely trust to take care of my HVAC needs. If your looking for a somebody to service your systems look no further than Victory Air!!

I've used Victory Air a few times now. Today they were able to come see me in an hour's notice. Very friendly, reliable and trustworthy. Have fixed my issues every time instead of trying to upsell me on a whole new system. I would highly recommend.

Ryan was my service tech. My heater wasn’t heating up the house. He was great and professional. Fixed the problem and did a thorough inspection on my furnace. And DIDN’T OVERCHARGE ME. Love the quality and honesty. I will tell everyone about victory. And will be a customer forever

Best service I've ever had. no updates just accurate diagnosis & excellent repair. thank you all.

Can't say enough great things about these guys. Came out and fixed my boiler in my newest 4 family, after Geiler condemned it. All it needed was a clean, even showed me how it and the controls operated. Had them come back and replace the expansion tank. Fantastic company, highly recommend them...

Rep was very professional and explained what issues were with our air conditioner and was able to fix it in a timely manner. The service was excellent and I would recommend them to anyone with heating and cooling issues.

Thanks Tom for exceptional service & working late! Always appreciate having an honest and reputable company doing service for me. Hard to come by these days.

As an OTR homeowner with two properties, I’ve learned that long-term relationships matter, especially when it comes to mechanical systems you simply can’t afford to fail. Victory Air Mechanical, LLC has been maintaining six furnaces and AC units across my properties for the past 15 years, and their consistency has been rock solid.

Twice a year, like clockwork, they’re here making sure everything runs perfectly and efficiently. No drama, no upselling, just smart, preventative maintenance done right. Because of that, the systems perform the way they should through Cincinnati’s brutal winters and humid summers.

What I appreciate most is their professionalism and familiarity with older, character-rich buildings like those in OTR. They understand how to keep modern systems working efficiently without compromising the integrity of the property.

After fifteen years of dependable service, Victory Air Mechanical isn’t just a contractor to me—they’re a trusted part of keeping these homes running smoothly. I recommend them without hesitation.

Wow! We called Victory Air to service Mom and Dad's heating and air conditioning prior to putting their house on the market. Dad had used them in the past and couldn't speak highly enough of Tom. This time we had Ryan (his son) stop by. All I can say is you won't find a better company to work with. Ryan, just like his Dad, treats people with respect. If you're looking for a reputable, honest company, you don't need to look any further.

Great people, awesome work!