All reviews for Bartlett Tree Experts
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Reached out to Bartlett to have some work done (tree removed, stump grinding, tree trimming), and met with Guy, who is knowledgeable and great to work with. The team that was sent out to do the work was great, very friendly, consulted with me every step to make sure I was happy with the results. All for a reasonable if not great price. I will absolutely use them again in the future for any work I need done.
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Wow what a great company. Had Guy and his crew come out quoted us a price set an appointment removed our trees was super professional did an amazing job and cleaned everything up. Job was not easy it was over our pool and a fence along with a shed and they did amazing. Highly recommend.
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Arborist Rick Towe and the Myles and the rest of the Bartlett crew did a great job for me. I apologize to the other two crew members for not remembering their names. Myles introduced himself and the crew before beginning work. It was raiining and miserably cold on that day, but the crew did their work quickly and efficiently, despite the weather. As they said, "they didn't beat the weather," but I would submit that they didn't let the weather beat them. The quaiity of their work suffered not one bit for them. Rick's friendly and professional assessment of my needs promised professionalism with a personal touch and Myles and the guys delivered. Thank you to all of you.
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We have used Bartlett as our "go-to" tree people for many years. When we recently needed a large pin oak removed from our property they were responsive, professional, and capable throughout the entire job. They came to inspect the tree quickly and gave us 2 quotes to give us flexibility on how to handle the tree. Then the service was scheduled and performed within a very short time frame. The crew was excellent and left the area super clean!
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I have well over 50 trees and shrubs on 1 acre lot. Arborist and all crew members courteous and professional. Very conscientious and I am happy to trust Guy and Matt to implement a long term care plan.
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I've used Bartlett for years for both annual tree and shrub maintenance and tree trimming when needed. Have ONLY good experiences. Highly knowledgeable and professional - Guy Fortner is smart and personable. The crews have all been great- thorough, consultative ( when I've been home), neat. Very respectful of my yard and garden.
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WOW, are they expensive!! DO NOT use them. Really you need to get competitive bids. I worked with Bartlett Arborist on laying out the job to trim my overgrown branches (no tree removal). Their proposal was based on 32 hours on it (2 days x 2 arborists). They submitted a contract for $7, 098 ! That comes out to $221 per hour !! That did include the bucket truck and removal fees of trimmed branches. The original bid was $6,000 but before I signed the contract, I then went over the job again with the same scope, and they increased the bid another $1,000, yet Bartlett was not sure that they needed the time, but did not offer the $1000 as contingency.
I did get a bid from another Reputable Company here in Cincinnati at a cost of $95 per hour + $500 equipment charge + 500 disposal charge. Also 2 men for 2 days. The competitor total submitted was $4,040. Major savings of $3,058 ! No way would I use Bartlett! I looked them up on the web. Bartlett is a big company, the only way I can figure these numbers make sense is that they have a lot of corporate overhead or other special costs or require higher margins.
At $6,000, the original bid I received, I was going to use them, and pay the premium since I had a good interaction with the sales person, But, when the sales person came back and tacked on another $1,000 before we signed off, I said to myself this is outlandish. Their work can't be $ 3,000 better ! The competitor that I will now give the job to are Arborists, and after all the work is straightforward: trimming some branches off the trees and that does not require special skills or special cranes or anything. Just a bucket truck.
There is no excuse for such a large gap in pricing vs their competitor with both doing exactly the same scope of work. Caveat Emptor ! -
Contacted Bartlett Tree Experts to evaluate an established ash tree showing signs of stress. Testing for root rot came back positive in August 2024 but they've given me the run around and been poorly responsive since then about starting a treatment. Have been promised dates on several occasions but no one showed up and received no communication.