Tree reviews in Cincinnati, Ohio
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Responsive and professional. We won't do the work until later this fall but the consultation and quote were well done.
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They've always taken great care of our trees and will take the time to discuss options (even on trees they aren't treating)
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Tim Back does excellent work taking care of our trees. He also does great work removing trees and grinding down the stump too.
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I hired your company 1+ year ago. Treated a sick blue spruce tree. You charged $$$$ to inject tree, but it did Nothing! I will never use BTS again ever! Ed Hoffman Never Use Back Tree Service!!!!!
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I'm continue to be pleased with your service. The men did a wonderful job -- it was a big job, but they exceeded my expectations and everything looks so nice. Thank you!!
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Been a customer for a few years... called to make sure I was getting the discount applied that I normally would get and was told the "discount period had ended." Requested to talk to owner, he called and told me I would not be getting the discount and that he did not want my business due to the fact that I was so brazen to request it after the period had ended. I have been a loyal customer and would have used this service the rest of my life, but Mr. Back was willing to let it go over a 10% discount, he was also rude as hell on the phone. I own a business myself and this is a case study on what NOT to do to a loyal customer. Good riddance.
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Back Tree service arrived on the scheduled day ahead of schedule and completed the work quickly and professionally. Our trees look great and all of the debris was raked up and taken away, even the fall leaves around the trimmed trees.
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I am rating 4 stars on the basis of my experience with getting an estimate only. Greg seemed to really know his business and not some fly by night dude. I hope the actual tree service is the same and I will be a happy camper and I can give a rating of 5 stars!
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I have used Back Tree for many years. They have provided vertical mulching, tree trimming and Emerald Ash Borer protection many times. Most recently (January 13, 2020) they did an excellent job of trimming my Ash tree. I highly recommend their tree services.
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We have enjoyed working with Back Tree for over 15 years. Their team is very friendly, professional and accountable. Our results are always excellent. We have used aeration, emerald borer, tree fertilization and tree removal services. Back Tree has always exceeded our expectations!
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Yes, we were part of the "Ice Storm" November 2018. When Tim arrived. I was sure he would tell me the tree would have to be removed. He told me that the silver maple still had "a lot of life" in it. However, with so much damage throughout the county, he and his crew could only take care of the branches that needed to be removed for safety reasons, and they could come back later to "rejuvenate" the silver maple. So I received 3 reasonable quotes (one for the damage removal, one for tree rejuvenation, and one for complete removal of the tree-only because I was curious) I was surprised when he told me they could come 2 days later and he stayed in contact with me. They did a great job, cleaned up debris and blew the loose leaves out of the driveway. The tree looks a lot healthier, our yard is now a yard again, and I will be calling him in the spring to revitalize our silver maple! (I must add that Tim pruned this tree a few years ago and did a great job, which is why I called him for this "Ice Storm" damage.) Thank you Tim and your associates!
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I have known the people at Back Tree Service for over 25 years and they are by far the most qualified Arborists in the area. Make no mistake, this is very hard and dangerous work, it requires knowledge, skill and the right equipment. You don't just want a guy with a chainsaw and pickup truck. Tim Back's experience in this field is unmatched. He will give you the honest answer to your tree problems, which may not always be cheap or easy. Recently they planted three large trees in our front yard and took extra care to protect the driveway with plywood so that the bobcat would not leave marks. They worked until it was dark in below freezing temps and then returned first thing the next day to mulch and clean up. We trust Back Tree Service to continue to take care of our many young and old trees.
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Back's Tree Service has done a good job of controlling Emerald Ash Borer infestation of my Ash tree. There services have increased over the years to include other services, The people that work here really know their job and offer sound advice!
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The previous owners of our home used Back Tree Service for ash borer treatment a few years ago so I attempted to give them repeat business. The first time I called it was the late fall and understandably advised it was too late in the season to schedule an appointment, however, I would be on their call list to schedule in the spring. Come late April I never received a call so I called again to request an appointment but was told the scheduler was out of office that day and I would receive a call back the next day. A few days passed and I called back. I was again advised I would receive a call "soon" to confirm a scheduled date. Two weeks later I called back and was again advised they would get back to me within a week or two. It's now been nearly six weeks since I attempted to schedule an appointment with no confirmation or response. I fully understand if they're overbooked, understaffed, or if my home is now outside their normal service area, but never receiving a scheduling confirmation or communication is frustrating and unprofessional. All I needed was some communication and reassurance I wasn't being forgotten about as a client. I moved on and made an appointment with another local company that has been immediately responsive.
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We have worked with Tim and his team for years. He is an expert arborist and has saved our ash trees. This year we embarked on a major project to have our wooded back yard cleared and many new trees planted. It was a large, complicated project due to the grade of our yard. We absolutely love the finished project and wouldn't have entrusted it to anyone but Tim!
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I have been using Back Tree for many years and have always received outstanding service. Because of their efforts I am one of the few people left that still have live Ash trees in my back yard. I live in Dayton and they come to help me at no extra cost. I highly recommend them.
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Very knowledgeable and professional crews. Back Tree Service has provided us with several different services over the years ranging from tree pruning to transplanting of large trees to injection fertilization - all very well done! Tim Back and everyone in his organization have been first class to work with and are very knowledgeable arborists.
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This company did a great job removing 2 large tree branches overhanging our roof and cleaning up afterwards. They trimmed in so the tree would look good and recover from having the limbs cut off. Nina in the office was very responsive via email and answered all of my questions
Thank you for a job well done. -
Older man with glasses driving erratically in Westchester, and then on to 75 s swerving in and out of all lanes, almost clipped several cars… if this was the owner, then shame on you. If not, I would highly consider this person’s employment.
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I have been a Back Tree customer for several years. Requesting service is made easy with the efficient office staff. They listen and have a good understanding of what is needed. The crew comes on time, works efficiently, addresses the problem professionally and cleans up all work areas. They I highly recommend Back Tree Company.
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Had Back Tree remove a dying Ash tree that hung over the back corner of our house. They brought a huge crane in, had a guy climb up the tree and cut it up piece by piece. They did a great job and cleaned up afterwards. Would definitely use them again.