Excavating Contractor reviews in Columbus, Ohio
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Great customer service, professionalism and quality, rare to find these days!
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I live in Marble Cliff and they said I was outside their service area. They list on their website that they serve Columbus. Just plain rude if you ask me.
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they came out,gave me an estimate which i agreed to,then i never heard from them again.(called 3 times,and left messages with no return phone call
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Friendly, easy to work with, and most important of all, they did a great job on my yard!
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Great family run business! They provide a wonderful experience and quality work. Would highly recommend them!
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I can't say enough about this amazing company. They have blessed Delaware Christian Church above and beyond. Not only do they do a great job but they do it with a servant's heart.
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Russ and his team were great to work with and they did a fabulous job. We were so pleased that we are having him quote more work for us.
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Although we ended up going with another option for our needs, Russell Landscaping's representatives were extremely professional and timely when we reached out to them! Great customer service.
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Russell landscape services has done a fantastic job with our grounds maintenance for many years. I would highly recommend them, their customer service and quality is the best!
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Amazing, family-owned company, we have used them for spring clean up and landscaping work around our office. Our patient's always comment on how nice the beds look! Would highly recommend their services!
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What an amazing company! They do tremendous work! They have done the landscape at my job, my church and other places around town and it is beautiful! I would highly suggest this company to anyone. The owner is so respectful and you can tell he takes great pride in the work he does.
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We had leaking in our foundation wall of our lower level and hired Russell Landscape services to evaluate. We initially reached out believing we needed just some regrading in the corner of our property to redirect water away from the house.
They proposed putting in a new downspout line, a catch basin, and re-grading, and re-seeding the property around the corner of the house and we agreed to the suggestions. They put in the new drain line and catch basin but did not smooth out the dirt and re-grade after doing so. This left a depression directly next to the foundation wall. Over the next 3 weeks, they didn't return and this hole grew.
The next heavy rain we ended up with much more than the leaking. The lower level flooded with a quarter inch of standing water in the lower level, destroying $2,000 worth of flooring.This was the first time we had standing water in the lower level since we have owned the house. Prior to the work we only had the seepage in the one corner of the room. Even after they came out, added dirt and re-graded, the solution proposed essentially did not solve our problem.
Additionally, communication could be improved dramatically. They would call and give us notice that they were coming out sometime in the week but we never received any follow up after the completed the work. No explanation of what they found, what work they completed and what the next steps would be. Our initial drain was put in in early March. The seeding wasn't finished until the second week in June. When they came out and seeded the property again, no follow up instructions - we had to reach out and ask about care instructions - how frequently to water the seed etc. -
I am extremely happy that I chose to do business with Russell Landscape Services. They came out and in 1 day completely redid my patio, which was a DIY fail. The crew was on time and cordial and I was surprised they were able to get it all done in just one day. Forget HGTV...it is made for TV. Call the professionals.
Thanks Russ and Heather! -
These folks do great work. We consistently had water in our basement after heavy rains. We wanted to start with exterior rather than interior work. They put french drains into the yard in Fall of '18 to divert water to the storm drains. Our basement has been bone dry ever since. We had some settling of the landscaping over the winter due to all the rain we've had , and they just came back out to regrade and pretty everything up, no questions asked. Russ, the owner+operator, is very responsive to email and on the phone. Very straightforward and honest about what they can and can't do, all at a reasonable price. We would definitely use them again for other landscaping needs.
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We recently moved into a new home and the yard needed some much needed clean-up that we just couldn't tackle ourselves. I reached out to 7 different local companies and only 2 contacted me back and wanted to come out to bid on the work. Russ and his team immediately reached out to my inquiry and scheduled an appointment to meet me at our house. Russ was awesome and listened to what our goals were with the yard, what we wanted to do in the spring and provided some great recommendations. He sent out his estimate on-time and once he started work, he stayed in close contact with us giving us updates on the work. We had a few delays due to the constant rain, but he always let us know what was going on and why. I'm so happy we chose to do work with Russ and his team and we will have them come back out in the spring to finish off the work!
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My neighbor's tree got torn down in a huge storm, and these guys were amazing. They were punctual and efficient and totally affordable. I was so impressed with their professionalism and attention to detail. It was just such a great experience working with them, I would call them for any landscaping needs. They know what they're doing AND they are efficient and trustworthy. You can't beat that. :)
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Russell Landscape got rid of my old concrete patio and replaced it with great looking pavers. They were extremely professional and organized. Their office manager is on the ball! Great value and craftsmanship. When my internet cable was accidentally cut, they went out and grabbed a cable and fixed the problem themselves.
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A pleasant experience from our initial phone call (very kind and informative), the estimate (honest and professional) all communications, to the completion of the job. Everything as promised. No surprises! The two young men who showed up to complete the work were polite, respectful and accommodating. How refreshing!
We will definitely continue to use Russell for all of our landscaping needs🙂 -
5 star service! I can’t say enough positive things about the entire experience, they were amazing.
I have owned my home for nearly a decade and have always taken care of the outdoors myself however after renting the house out for a year and returning back to Columbus the outdoors were in terrible condition. The plants/trees where over grown, beds lost their definition and there were weeds everywhere. My wife and I had just had a baby and it was an overwhelming thought to attack this all myself.
Typically I significantly prefer to do things myself, learn, get better and save money. I also dislike working with vendors as they often don’t have the respect for the property that you have, are undertrained and/or over priced and do not respect your time. Not Russel’s!! They were professional, prompt, attentive, communicated very clearly prior to arriving and were pros at what they did. They did a better job than anything I could have ever done in 1/3 of the time.
I thought this would be the only time I would hire them but with my recent experience they will now be a regular at our home. -
Russell Landscape has been such a blessing to our church. In the winter, the lot is always plowed and safe to walk on. We have a huge parking lot, too! And, in the summer, the lawn is lush and well-kept. Again, the area is quite large, so I know they have a lot to keep up with. I am just so glad to know that our congregation and our visitors will be able to come and go safely in the winter and enjoy our beautiful grounds in the summer. As part of the host ministry team, it's important to me that everyone should feel welcome and comfortable in our church. I think a company like this should be commended for their, honesty, integrity, and dedication to their clients. We really appreciate it!
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Russell Landscaping Services provided exceptional and efficient landscaping services, cleaned our beds and planted healthy trees, bushes and shrubs that we chose after extensive consultation about different options. The plantings and beds look great. We received many compliments. We have and will continue to recommend Russell Landscaping Services.