Fence Contractor reviews in Columbus, Ohio

I called to speak with this company to politely express dissatisfaction and they were nothing but rude to me. I professionally and kindly expressed my concerns and they told me not to call again and abruptly hung up. Their behavior is incredibly unprofessional and I would strongly recommend finding a different company to work with.

Our new fence really transformed our yard into a more comfortable space and I love knowing my dog is safe! They did a great job!

Trudeau did a great job promptly on our damaged back fence years ago so it was a natural to call them to replace a side fence. Excellent service and price and I know it will be done right.

The entire crew was super nice and respectful. My husband asked them to move some dirt to a different area of the yard and they never hestiated to help us out. Very pleased with company and workers.

They did a wonderful job! Exceeded my expectations!!

Excellent work. We were very pleased with Trudeau's professionalism, timeliness, and quality. Would gladly work with them again, and recommend them to others.

The salesman, Tim, told us to ask the neighbors where the lot ended. My parents had lived there since 1964, whereas the neighbors were much newer,so didnt see the point. Dug out the plot plans with the exact size and dimensions which he took a picture of and we trusted he would use.
Instead he went and talked to a neighbor who said that the mounds, that my father put up to hide the neighbor's shed, were half on his land. Whether that is correct or not, which I find hard to believe that my precise father or reputable landscaper would do, but anyhow he moved the fence several yards inside of our property line. We were mourning, moving to take care of mom and trusted they would do it right instead we lost all our plantings my beloved father loved, and my mother so loved looking at, plus a lot of our yardage.When we finally had a moment to stop and really look, we called and asked what happened, they said they would send the salesman back out. When he came out instead of ringing our doorbell, he was back out there with the neighbor. So though we paid thousands for this fence he and the neighbor were deciding that that was ok. The salesman said that my dad's planting was a good shield for the fence. So he was not even proud of his product? Very unhappy with the service, responsiveness and most definitely the arrogance of the salesperson to not care what we wanted. I guess he got his money and that is all that matter. Will definitely tell all who ask, NOT to use this company if you want your fence to be constructed in a timely manner and to your own specifications.

Called for a quote for a new fence, came and measured same day, ~205 linear feet. “Could be $10k depending on the design.” Seemed pretty steep, so I provided our design preference with pictures.

2-3 weeks later, still no quote. No return call. No email. Will be calling others, and likely to give my money to the first person that asks me for money and tries to schedule a date to install...

From beginning to end our experience with Trudeau Fence was wonderful. The fence we had installed looks beautiful and adds a great ambiance to the yard. Highly recommend this company.

Trudeau’s provided a competitive price without compromising customer service and quality.

The service here is top-notch. They put the customer's needs first and do an outstanding job. They installed a split rail fence over 10 years ago and just now needed a replacement rail. Would highly recommend them!

Well, it looks like I'm not alone in this. Trudeau's has some of the worst customer service I've ever experienced! We're looking to get our chain link fence replaced, and when I called to ask a question, and the employee was very testy with me on the phone. I called back later and expressed my concern with this kind of treatment to another employee, and he hung up on me! I seriously could not believe it! They won't be getting my business, that's for sure.

Trudeau is an outstanding company. They were able to quickly fix my fence gate. I highly recommend them for their excellent customer service and professionalism.

The recent one-star reviews aren't people calling to "express concerns;" they're anti-choice protestors harassing this business because it's been hired by Planned Parenthood. In SPITE of constant in-person and on-phone harassment, Trudeau's has stayed cheerful and polite, and is doing quality fence work in an environment they probably never thought they'd have to deal with. Great customer service; please ignore the disingenuous 1-stars that have all gone up in the last day or so.

If you are looking for a fence company - Trudeau is THE best! Everyone on the team went above and beyond to help us and Bob and Shelley are amazing. Hands down, the best customer service and solutions and fencing costs. They helped us with our fence options, for our new house, while we lived out of state. I would highly recommend them and will absolutely use them for future fencing needs.

Trudeau did my neighbors fence. When we winterized our irrigation system we found that they had cut our lines to put in the posts. We called and the individual we spoke to was incredibly rude and saying that we should know that because it’s in the contract. Well we wouldn’t have known because it was our neighbors contract not ours. Now we have a broken irrigation system that we were never informed of. It’s not like it was accidentally damaged, they cut it and now it is sticking up out of our yard on our side of the fence. Disappointed that they couldn’t just calmly and nicely inform us to take it up with our neighbors when we called. Very disgusted in the way they handled a simple question over the phone.

EDIT: apparently it wasn’t clear in my first post that it wasn’t the content of the call that we had an issue with it was the manner in which it was delivered. The content could have been expressed in a nice manner but instead we received an unnecessarily rude tone.

Staff who performed the work were excellent. Hard working, friendly, strong work ethic. Office staff were slow to respond, sales rep did not return texts and phone calls, extremely long delay with service calls after the fence was built. Sales staff needs serious improvement. Laborers need a raise.

Trudeau Fence not only provided a great price, but also a great product. I had an idea in my head and they made it come to life. Everyone was very friendly to talk to and the installers were great!

Bob was very patient as our wants changed several times. Although Trudeau was NOT the least expensive, the time and understanding created a comfort about the higher price. Can't wait until the Fence is installed. Should happen in about 6 weeks.

I contacted Trudeau to install a driveway gate we had purchased. I received an immediate reply expressing their regret they could not help since they only install their own products. But what set this encounter apart is that the employee, Daphney, took the time to give me advice on how I could find an installer, how to go about it, etc. In this day of bad service or no service for customers, to get this type of customer service for a NON customer is outstanding and a pleasant surprise. If Daphney is an example of the service you get at Trudeau, then we'll absolutely use them for our next fence!

The team at Trudeau did a great job of working with me to design our fence layout. The installation was smooth and I’m very happy with the final product.