Somersault General Contractors

Unless you like doing work for a company with promise of payment and that promise is broken then it is a no brainer. One Star.

Many promised services were never provided and this company has stolen money and materials. Workmanship has been horrible and much has not been up to code. Communication was poor after the first few weeks. Aside from the first week, I had to ask (often multiple times) for the weekly project narrative updates promised (and many of these reported completion dates for project components that were never met). About 8 weeks into what was contracted to be a 8-10 week project, Somersault became much harder to reach; the voicemail box was no longer set up, and email and text communications would often go unanswered or only partially answered. In person meetings that I requested to discuss the project would be pushed off, rescheduled, and then eventually downright missed without communication. The last meeting I requested was over 12 weeks into the project, when work had stopped without explanation by the contractor for at least 4 weeks prior. The little communication I would get turned out to be empty promises to complete the project or correct errors in workmanship. I repeatedly had to ask when certain components that had been promised to be done by certain dates would be done, and many were never completed. The quality of work has turned out to be very poor. The walls were closed up with new drywall prior to all of the rough-in plumbing being completed; closets and some mechanicals were done in a way not in accordance with the CAD plans that were part of the project, and several walls were put in visibly crooked. Changes to the layout were made without consulting me, and other parts of the project were done incorrectly. I was told in writing that rotted floor joists would be replaced, and discovered after Somersault stopped responding that they were not; but Somersault put subfloor over the rotted joists. Failure to replace the boots when doing the roof resulted in a leak damaging the interior ceiling. Written requests to remedy shoddy work were made multiple times according to our contract provisions, and we eventually elected to have someone else complete the work as part of our contract rights because Somersault did not respond. Despite this, and legal counsel also sending a letter to this contractor, Somersault has been unresponsive and has neither provided supposedly-purchased materials for the rehab (AC unit, downspouts, kitchen cabinets, bathroom sink, etc) nor refunded the amount due that has been overpaid (according to contract terms). In addition, throughout the winter the contractor and workers left an electric heater running 24/7 on a thermostat that I found set to 80 multiple times, and argued that there was a problem with the meter. I had the system and the meter tested and investigated multiple times, saw smart-meter reports down to 15 minute increments, and know that the meter functions properly. This resulted in over $2000 in electric costs over only 3 months. The contractor also refused to put in attic access that had previously been in the property, despite city and IRC code specifications. The contractor is bonded, but the bond policy only covers the city. This project was a full gut rehab, so not a small job.
I doubt the other reviews are bots, by the way. One reviewer is the person that I paid directly to complete CAD drawings for this project.