Columbus Worthington Air

Our experience with them was spectacular. They were here quickly on the first call. They laid out exactly what our cost would be. They put no pressure on us to sign anything. They were completely transparent, prompt, quick to return calls, and polite. The workers did a great job and were very careful with our home.

We had been thinking about putting in a new heat pump system and was interested in the Evolution Series by Bryant. Had heard great things about Columbus Worthing Air. On a Saturday afternoon we submitted an online request thinking we’d get a call early the next week. The phone rang about 10 minutes later and we had a consultation scheduled.

Drew was our comfort advisor and was very detail oriented and patient. After reviewing our current equipment he provided us with many different options. We decided to proceed with the work and expected to be a couple weeks out on installation. That wasn’t true at all, Drew said we could have the new system installed the next day! Was shocked, we pushed it back a few days for installation.

On the day of install our technicians were Andrew and Joe. Andrew called when they were on the way as promised and arrived to our home just before 10am. Throughout the process they were very kind and patient answering all of our questions. They finished up around 7pm that evening and made sure we understood the system and how to operate and maintain it.

About 30 minutes after they left we had a small issue which required Andrew to return. Was expecting him to be frustrated and impatient but was very shocked to find out he was very patient and understanding. He truly wanted to make sure the system was working appropriately.

It’s only been a couple days since install but the system appears to be running as advertised. We are beyond thrilled with the service we have received and would highly recommend to anyone. Can’t say enough good about Andrew and Joe. Thank you both for the great service and everyone else at Columbus Worthington Air.

Columbus Worthington Air did an awesome job with our new furnace install! From the moment I put in the service request, the communication was spot-on—super clear and easy to follow. Each team member showed up right on time, walked us through everything, and made the whole process stress-free.

The install was quick, clean, and professional. Joshua went above and beyond to make sure everything was perfect. I’d absolutely recommend Columbus Worthington Air to anyone looking for reliable HVAC service!