All reviews for BrightView Landscape

EDIT: exactly as expected, no communication, even when I emailed as the disingenuous owner response asked to. I called their office and was told the risk management team with get back with me. It’s been over a week. After cleaning my car at the wash, I’ve identified over TEN pits in my windshield, two of which are now cracks, as well as a handful of gouges out of my front end and hood paint.

Irresponsibility trained staff that doesn’t care about others, or just lacks basic common sense. My windshield is cracked now because one of their staff couldn’t be bothered to clean the golf-ball-sized residual rocks off his FLATBED from whatever delivery he had. When his trailer hit a bump on 670, rocks went everywhere.

It’s one thing when you’re following a dump truck that is designed to move gravel. It’s another when an employee is lazy and won’t take a basic safety measure to clean rocks off a FLATBED that has nothing to catch them.

Left a message. I’ll be shocked if they call back. I’m sure based on other reviews it will be a “not our responsibility” type of dodge and deny.

Truck drivers are absolutely insane. I was nearly run off the road this morning by one of their crews at Trabue and McKinley. This afternoon I saw the same truck and trailer heading home run a red light at Dublin/Scioto Darby and mark a crazy sharp left hand turn with wheels squealing (while still dragging a trailer). Guys, I know it’s Friday but slow down before you kill someone.

BrightView continues to disappoint when it comes to mowing services in our condo community yet they fail at correcting the issues on a consistent basis. With respect to mowing services, they just don’t seem to care about pride in their work, much less quality. As a community, we have expressed our dissatisfaction on numerous occasions yet nothing improves and complaints seem to fall on deaf ears and don’t get resolved. The latest mowing activity left clumps of cut grass in nearly all areas of our condo community in this near drought conditions, they decided to cut the grass lower than previous services. Their work is sub-standard and careless at best and creates a poor perception of our otherwise beautiful community. Enough is enough!

This location has taken a serious downturn after the changes in leadership 2 years ago. Reaching anyone is impossible the phone number listed above does not direct customers to the right person. It's clear that management is
not maintaining standards this company once had . Corporate urgently needs to step in, because the issues are not being addressed at the local level and are only getting worse. It seems like no one is taking responsibility for what is happening there.

Absolutely terrible. The crew that services our HOA focuses on speed over quality- I assume at management instruction. They show up on days they are not scheduled, plow through the yards and leave a trail of damage behind. According to our HOA management firm Brightview is supposed to make them aware of schedule changes but do not. I will be lobbying for a replacement! See photos of just some of the damage done to my yard. Updating for the winter experience. Brightview is to plow our HOA streets as well as clear driveways and sidewalks. They showed up after the recent storm but do not perform any better than they do mowing. Streets half cleared and numerous driveways left untouched. See pictures. The nighborhood has many retirees who rely on this service. Wish our management company (Vaughn Group) would take action to protect residents!

I Went to sheetz today on Galloway and Broad St and seen this company truck parked in a handicap spot, one of the sheetz employees told the guy it was a $250 dollar fine and he needs to find a different spot to park! The guy felt entitled and started laughing at the employee doing their job very unprofessional!!