All reviews for SewerQuest Drain Cleaning

Craig and his partner were AMAZING! They arrived well within the time window given, quickly diagnosed the problem and corrected the issue in less than 30 minutes. They even dug through a solid iceberg to locate my exterior main line cap to make sure it was clear. 10/10 will use again.

I had a main drain blockage and sewage was backing up into the basement of our newly purchased house. Sewer Quest was sent via our home warranty and Craig & TC answered the call. They were the pinnacle of professionalism as well as of common courtesy as they preformed their task at hand. They did not hesitate to get dirty, and use muscle in order to get the job done in a timely manner. Craig and TC did not lack in knowledge either, they thoroughly explained in detail what the problem was, and how they were going to fix it. They were even nice enough to inform me of non plumbing issues within my home that needed serviced, and how to do it myself even though that was not in their job description at all. My experience with Sewer Quest has given me the impression that they are a company that isn't just in it for a paycheck, they are in it to help their customers no matter how long, or what it takes. Craig and TC have earned their company a lifetime customer, and they will always be my go to for any future plumbing work that I may need done. I am truly greatful that they were the company my warranty send out, and I will always recommend Sewer Quest to anyone I meet whom needs plumbing work. Thank you Craig and TC for saving the day, and bringing a smile back to our faces!

We needed to have our garbage disposal replaced as it was leaking from the bottom of the unit. TJ and Craig showed up during the expected time frame. I appreciated that they put on foot coverings as it was raining today. They were both extremely knowledgeable and courteous. They were done quickly and left their work area spotless. We will definitely call them for future needs.

I used Sewer Quest several times and have been very impressed with their service. They are prompt, thorough and affordable. My technician on this visit was Craig Huston and he was both friendly and knowledgeable, and also very effective in communicating the issues. I highly recommend Sewer Quest!

I had a near total drain blockage, so called for help after trying unsuccessfully to snake it myself. TJ from SewerQuest arrived on time and was able to identify and resolve the issue in maybe a half an hour. He was very professional, knowledgeable, and helpful, even helping me to understand a bit of what was going on so I could be more self sufficient in the future (although in this case his heavy equipment was definitely necessary!)

I would definitely call this company again if I ever have the need.

I would definitely recommend them to family and friends. I actually enjoyed having them out. It was like having an old friend over that you haven’t seen in a while. These guys were out and addressed the immediate problem. Then scheduled an appointment to fix the cause of the problem. I was very impressed by the up front honesty, clarification as to what the process was going to be and when they had completed the repair offering to show me their work before it was covered back up. I do not usually right reviews, most of the time I think it’s a waste of my time. These guys definitely deserved to be recognized for a great job!!!!

Can't say thank you enough to SewerQuest and TJ who came out and helped figure out the issue with our sewer. They explained everything to us so we would understand what had happened and how they would repair it. They stayed late on a Friday night to ensure we were up and running and everything was fixed for us. Highly recommend TJ and his crew!!!

Our technician arrived early in the scheduled time window. He was professional and polite. He was also exceedingly fast. I don’t think he was in the house 10 minutes before he had both drains running like they’re supposed to. Highly recommended.

TJ and TC provided fast, friendly and professional service. Not only did they clear our drains so our kitchen sink, dishwasher and basement sink worked again. They also provide a quick tip that fixed a bathroom sink that was draining slow. I'd highly recommend them.

Wow wow wow is all I can say. After having a horrible experience with Air Supply Heating, I called this company and all I can say is that they are amazing. Professional, courteous and arrived ahead of schedule and really made my experience so great. I will be using this company going forward. Highly recommend and I am very grateful.

TJ came to repair a clogged drain. He was on time, he explained everything that he was going to do prior and followed up with details upon completion. Work was completed very quickly and cleanly. They were easy to schedule with as well.
Great service

After a poor customer service experience with another local plumber who sorely misdiagnosed our issue and did not show up to work (wore khakis and loafers), Sewer Quest came out. They were ready to work, knowledgeable, and went above and beyond to provide excellent customer service.

In light of being inconvenienced due to the plumbing issue and highly disappointed in our last experience, I was both relieved and grateful for a business who showed up and truly wanted to help us resolve our issue.

We cannot say thank you enough and will definitely use again.

Just had SewerQuest out again, this time to snake out a slow kitchen drain running under the basement floor. TJ was fast and efficient, and fixed the problem. Another great job!

I had these folks in to check a root problem in my sewer line. They were great! Fast, efficient, and extremely knowledgeable about drains and drain issues. They were done in less than an hour, and took the time to educate me on my drain system, the problem they found, and the fix. I am definitely using them again!

I have had a plumbing issue that was playing me for a while. I called sewer quest set up an appointment they came out the next day. My appointment was from noon to 2 they called me before they showed up and they were even early but they waited for me. The technicians that came to my house we're Craig and TC. They were very professional very courteous and they even gave my dog some attention because he got loose and he was pestering them but they kept working and loved on my little buddy Brutus. They unclog two drains in my house. Craig and TC did an amazing job if I ever have plumbing needs again I will definitely use sewer quest and I will ask for Craig and TC.

After calling SEVERAL other outfits for plumbing needs (which are always IMMEDIATE natured concerns) I was so glad I found these guys.
Pros:
1. politely answered the phone with quick easy scheduling which was friendly and professional.
2. Kept in contact about appointment
3. Showed up ON TIME AS PROMISED!!
4. Were courteous during service (Craig was assigned)
5. Addressed the issue correctly, quickly and affordably.
6. Communicated extra concerns and addressed them also
Cons:
1. None
I have stored these guys in my contacts for future concerns. I can honestly highly recommend this service for anyone in columbus with plumbing concerns.

TJ arrived early and proceeded to evaluate the situation. He was very professional and polite. He unclogged the main drain, cleaned up and was out in no time. I would highly recommend this company for all your plumbing needs. Thank you for the excellent service.

SewerQuest replaced our downspout lines to the street because they were plugged from over 20 years of use. TJ and his crew did an excellent job, making sure all joints were glued and placed on grade. They also took great care to clean up and restore the area after the lines were installed. The best part was they offered the best price among three estimates. I highly recommend them.

Craig and TC arrived early and proceeded to make repairs on 4 gas leaks. The young men were skilled and new their job. Friendly and courteous they kept me informed of their progress. SewerQuest is so fortunate to have employees like them. I would recommend them and the Co. to anyone in need of any plumbing services. Thank you guys. You were truly wonderful.

I wasn't sure what we'd get with using our home warranty company, but these guys were awesome! They were able to come earlier than we thought and finished the work in about an hour. We initially called for our sink not draining but as they were checking things they noted that our shower wasn't draining either and fixed that at the same time. These guys were so sweet and knowledgeable. I'd totally call them next time we have plumbing issues!

SewerQuest does excellent work! The crew arrived on time, were very professional and courteous. They met my request to save as many flower bulbs, garden rocks, etc. as they could. Their work passed the required on-site inspection by the city when it was completed. They worked to leave as small a construction footprint as possible. I will definitely use this company again and recommend them to others.

This may have been the best home repair service I have ever had. TC and Craig quickly identified part needed for toilet, replaced it, identified other leaks I asked about, and made recommendations for things I am considering for the house. Wonderful, honest guys. I hope plumber trainer programs still teach these attributes.