Tree reviews in Columbus, Ohio

We have used their tree service several years ago to remove a dead tree from the backyard. They did a very good job with a decent price. 100% satisfied. That's why I chose to have them coming back for a trimming service for another tree. This time... Well... Not as satisfied as before.

Their sales man used very ambiguous wording when stating their job and quoting for you. You think you have stated the job clear enough, and they offeres a good price that you cannot complain. It turned out they did the bare minimum, and left the working scene without me confirming the result, even though I was right there in the house. They didn't bother knock on the door and let you confirm, they just took off. I don't mind paying more, I just want the work done. But no, what they quoted was only for "branches", not the "limb". As to what is a "branch" and what is a "limb" all depends on their determination.

I called back and hope to solve this problem, at least get the job done. Their sales representative never contacted back.

The dead "limbs" still needs removal. Will I ever go back to Maplewood tree service? I am not so sure anymore.

I wish I had been more patient and did some shopping around before going with this company. I ending up being pretty disappointed with my experience. I felt mislead and pressured to continue on adding services that I did not want. After discussing the work they completed with other tree companies and friends I determined I was considerably overcharged for some small tree trimmings and 2 large trimmings. They kept saying they were throwing in services for free and at lower costs, which ultimately did not feel true. On top of that, they did not take a large limb they said they would remove, which added $500 onto the total cost, when confronted about this I was told they didn’t need to remove it and they did other work on trees to make up the cost difference therefore I would not be refunded the $500. Which again felt shady and unprofessional. It has not even been six months since our service and there are several dead branches that seem hard to have missed. They also said they would take down ivy from a tree, which did not happen. They did damage a part of my fence and repaired it before leaving, though that feels like a given. I later had an issue with wanting a detailed record of services for my own keeping, I called the office and was given a hard time for not having it myself already. In all, I would not recommend them to others.

Excellent tree service. 70 year old Oak was taken down. Amazing work by the crew. Took only 3 hours and they were gone!
had 7 bids and chose Jacob Sauer tree care. Happy I selected them!

Fast, courteous, competitively priced, and wow my yard was SPOTLESS when they left despite removing a huge silver maple. There arent even shavings on the ground. I am beyond pleased with their work and would highly recommend them. Our removal was in a difficult location and they made it look so easy. Thanks, crew!

A mismanaged nightmare...

One time on budget

One of the best around!

Best tree company in the world

🪚

Five star excellence. Crew top quality.

Always professional and thorough, Matt and the guys TCB.

Was wonderful to work with Jacob! Cleaned up about 4 Trees. Has great communication and work ethic.

He came out and gave us an estimate, I agreed on the work /price , was scheduled to work on my trees on two different occasions and was told they were coming to do the job and NO SHOW both times.... Why bother !

They did a great job trimming my multiple trees. They were very prompt and helpful. I would highly recommend them.

Highly recommend. They did everything to ensure I was happy with the final product (removal of a massive tree). Will definitely use in the future.

We had Jacob Sauer Tree Care take down two trees for us over the winter. Everything with the tree removal went well, however, the stump grinding is another story. We asked to have both stumps ground, and they were both worked on. However, there are still significant portions of the stump above ground by about 6 inches. I have been unable to contact the office for the last 2 months. I have left half a dozen messages and have gotten no response.

I will not be using Jacob Sauer Tree Care in the future.

Very quick about coming out to my house to look at a tree the city was harassing me about. He gave me a second opinion and when it was time to have the tree removed they were very quick and clean! Definitely recommend and will use again in the future.

Jacob Sauer Tree care is the image of professionalism. His crew arrived on time. They dropped the tree we were having done within inches of where we wanted it and left our property clean. We would highly recommend Jacob Sauer Tree Care.

Great service at a very reasonable rate. All the workers were very professional, friendly and worked as a team. I was told what they were going to do, had me check their work at the end to make sure I had received a job to my satisfaction. Great clean up. I am very satisfied. I highly recommend this tree service.

I called Jacob last minute to clean up about 5 trees, he came over on the spot, did a great job. Then at the last minute I asked him about another large silver maple and he charged us way too little for what seemed like a lot of extra work. Easy man to work with did great job and seems like he should be charging more but hey what do I know?

The quote was handled quickly and easily via email. Once the team arrived to perform the work, they took care to protect my yard and driveway by laying down mats under their bucket truck. They continuously cleaned up as they worked and left my yard cleaner than they found it. They were very friendly and professional and answered all of my questions quickly and easily. The best part is they were half the price of the competitor.