Contractor reviews in Euclid, Ohio

Mac is the best around. I have used him for many projects and remodels. I highly recommend!

Mac and his team did an amazing job! The design and execution were perfect. They are very professional and made the whole process as easy as possible. We HIGHLY recommend this company!

Mac Home Solutions created a beautiful master bath for me. They were knowledgeable, easy to work with, and committed to providing excellent customer service and quality work. I highly recommend them!

Mac Home Solutions handled our bathroom remodel and did a beautiful job. The price was fair for the extensive amount of work that went into the job, and the workmanship is superior. Quality and integrity are what you’re getting when you hire Mac for the job. I wouldn’t hesitate to ask him back for future projects.
What I appreciated about the experience:
*Mac and Bryce pitched the job and were the ones doing the work
*Mac was super responsive before, during and after the job was completed
*Mac and Bryce were extremely respectful of our home keeping the dust and mess to a minimum
*Mac did not compromise the job quality, paid attention to details and took time to redo a couple things he didn’t think were perfect
*Mac helped with some design decisions I was not sure of and offered honest feedback which helped me get exactly what I wanted
*The estimated time was spot on, work was done every day

Mac and Brice did an amazing job on our kitchen in Shaker Heights! In 30 days, they transformed the space -- knocking down a wall, replacing flooring, counters, fixtures, cabinets, and redoing electric. We were SO impressed with the work they did and will be having them back to redo bathrooms. I was especially impressed that somehow we were still able to access all of our major appliances, which I know has not been true for my friends who redid kitchens with other businesses. Mac is kind, smart, thorough, adaptable, and very communicative. He also really knows older homes in Shaker. Can't recommend this company enough, but the work should speak for itself. See photos for a before/after of our kitchen.

❤️ love this place

Worst service!! I paid to have my screen doors measured this past Saturday & no one ever called to set up my appointment. I called the store this morning & after being left on hold repeatedly I was told someone would contact me shortly. Needless to say I never got a call. I stopped in after work to cancel the order & the rep working the customer service stand didn't know how to cancel the order & didn't ask for direction from anyone. I was in line waiting for almost 30 minutes while she fumbled around juggling customers. I had just worked a 12 hour shift & couldn't just stand there all night while these employees make half an effort to figure things out. Now I have to make another trip there to get my refund. This whole experience has been ridiculous!!

Mike Nuzzi, who works in the appliances department, helped us choose a microwave for our home. He was patient, friendly, and knowledgeable. When my wife's leg hurt from standing, Mike first ran to get her and me chairs, and then went to inventory to get the microwave we wanted. Now, that's customer service! Thanks, Mike !!!

Once again it was George to the rescue. He helped me find a strainer for my bathroom sink. He stopped what he was doing and helped me find the right size for bathroom drain. Thank you for being so positive, patient, and helpful!!!

I visited this location at 2:20PM today on March 5th, 2026.

I went to purchase a brad nailer that was apparently in the wrong spot, so I asked to show where it was and low and behold there were multiple in the spot where it was marked $37 not $74.

So the lady slides them over and says yeah someone must have moved it so we're not going to honor that price.

Okay whatever, I get it.

But then an associate asked if she was going to do customer care, to which I said what is that, and this random person said they should give it to me for that price bc it's the policy.

So I said well let me ask the manager then bc that does seem a bit like bait and switch, and if it's the policy then they should just do it.

So upon asking and explaining the situation Tim the manager says sure go ahead and tells the cashier to go ahead and do it.

After I already purchased item, this Donna woman storms over and snatches the item OUT OF MY HAND and SNATCHED THE receipt from me and said "we're going to void this".

I said well I already bought it, to which she says "I've voided receipts before".

Then she tells my cashier she is sneaky and not to do this again, in front of me, when it wasn't even her idea.

So then Tim comes back and says he already said to do it and Donna gave me my receipt and the nailer.

When I asked for the manager because I was honestly annoyed at her aggressive behavior she said "goodbye" and threw her hands up as if she was defeated that I got my way and she didn't get hers.

Disgusting behavior especially at the pro counter where you take in your contractors who spend thousands of dollars here every week?

I wouldnt have even minded paying whatever the price was but treating me like I was the antagonist was disgusting behavior.

Mind you I'm being polite, calm, low tone the entire time and she is being aggressive and raising her voice almost at me and this cashier.

Whose idea was it to put this miserable woman in charge of anything? Is she even in charge?

I'm expecting an apology for being treated like a criminal for asking a question, when it was your associates idea to even ask?

All I wanted to do was buy a nail gun for my handyman business and this is how it went.

What a joke.