All reviews for Ardmore Tree Services

Professional, professional, professional, what a great experience with a knowledgeable company. Transparent throughout the entire process from start to finish. They made my family feel comfortable with them on our property. What great equipment to make sure little to no damage was done to the yard. I love a family run business, from the owner to his son making the process run smoothly, we got the best service one could ask for. They did the tree other companies walked away from and with ease. Matt and his men were great!!!!

We had a wonderful experience with Ardmore tree service. We had a very large oak tree in our front trimmed, probably 50' tall and when I first spoke with Mark he really gave me a lot of good information about the tree and when it should be trimmed to keep it healthy.
What really blew me away was their response time in all communications as well as the trimming of the tree. His crew got arrived, got right to work and while it rained the whole time they did not miss a single little twig on this giant tree or on the ground. Highly recommended!!

Picture attached is after they left. You can see how clean everything is

For this review, I want to copy and paste the email I sent to Mark Ardmore after the workers had completed the job.

Mark,

You should be proud of those men. First they were safe, they communicated with each other well, cleaned up as much as possible, they were respectful, and acted like they were brothers. And that all leads to Matt and how well he instructed the others. He represents the company in a good way. Thanks for everything. It was fun to watch them. Especially Sky.

Preston and Gay Lynn

I had to make multiple requests and basically twist an arm to actually have someone come out for a quote for a big (>$1700 before tax) job. Ended up working with another, much more responsive company.

Never again.

Never answered and never returned my call messages

After making an appointment texted day of appointment to cancel, did not come

No call back and no show for quote after contacting them 3 and 1/2 weeks ago. Curious about the reviews of getting such timely service.

Ardmore was hired by my neighbor to trim some trees. They needed access to the trees from my yard. They put down boards to run the equipment on but still managed to tear up my lawn and they left 2 gaping holes in my yard. I tried calling and left several messages but no one has called me back. Very disappointing customer service.

rude service. estimated that he would be there in 1.5 weeks for trimming. finally after 1 month the service was completed. the quality of service was poor, as if it was rushed just to get it completed. When questioned about the quality of work the owner was extremely rude and very aggressive with female owner of home. The team also broke and knocked off a shutter from the house and then denied the damage when questioned. Ironically they returned several days later to repair the damage that "they did not complete". would not recommend service.

Called and left four messages over a three week period with no return call. Lousy way to conduct business moving on to a better busines.

Edit: The messages I left explicitly asked that I be called back to discuss the details of the work I wanted to get completed.

The first call I get from this place is 9 pm on a Sunday complaining about this negative review. Claiming to have left a written quote in one day from my original call. He seemed quite agitated and needless to say I wasn't going to argue with him at 9 pm on a Sunday, so I hung up on him.

I live in a duplex so it's possible a quote was left in my tenants mailbox who never told me. He also stated that the quote included work on a maple in my front yard.

It's amazing what one simple phone call would have avoided. Had he called me back like I had asked he would have known that 1) I was not interested in work on the maple tree and 2) that any written communication needed to be left in the correct mailbox.

Take what you want from this review, ultimately he may do good work (I will never know), but don't expect proper communication.

I called this company for an estimate on a fallen tree on my property. The owner, Matthew, said he would be at my home the next day around noon. I took the afternoon off from work to be there. He ended up showing up about 4pm and smelled of booze and marijuana. He left me an estimate, which was extremely high, and left. He kept calling to get my phone for days until I blocked his number.