Appliance Repair reviews in Fairview Park, Ohio

New customer here. I had an amazing experience from this company. From scheduling to the final bill, the communication was on point. I’d recommend them for sure.

Super helpful and polite staff. Very majestic and handsome cat on the counter. Place is awesome.

They had exactly the part I needed to fix my oven and even suggested a generic part that cost 70 percent less than the OEM part! Saved $70 and they had both in stock!

Bought a dryer belt, but was having a hard time putting it on. I called Rapco, talked to the tech, and he walked me right through the process. I couldn't be happier! They have all my appliance parts business from now on!

I was scammed on Craigslist in which I was sold a fridge tgat did not get cold, I called Rapco. They came out same day, ordered parts I needed and fixed it a few days later. I couldn’t be happier. Thanks

So glad I called this store. These folks were very knowledgeable and diligent with their assistance. Got the correct part and my oven is back in business. Highly recommend.

I called Rapco looking to replace an oven heating element. They had exactly what I needed!!! The cost was affordable and re installation was quick and easy! I recommend Rapco... they saved me soooo much $$$

This place is a gem. Had a washing machine problem. Found a video on YouTube to fix it. Searched for the part online and called around. Rapco was cheaper than anyone else - even Amazon. They ordered the part. It was there in 2 days. Picked it up. Fixed the washer. Saved a ton. Super happy.

Hidden Gem! I found a piece of hard to find polyethylene tubing for my lg fridge when nobody...I mean nobody, in northern Ohio could help me. I made it there 2 minutes before closing. Had to give her a hug for having it and not minding me showing up so close to closing time. I was at the end of my rope before having to call and schedule a service call which I'm not big on doing. Have to go there again tomorrow for something else. Being a business owner myself, I was very appreciative of how I was treated.

Very knowledgeable and friendly staff. Had what I needed in stock. All other parts were offered with fast and free shipping to the store. I am happy I found this place.

I am impressed with the professional instructive info I received to do my DIY home appliance repair. The detailed info and encouraging confidence from owner, Russ helped me get the job done. Thank you Local Business, Rapco!

Highly recommend these folks for any of your parts or repair needs. Excellent communication and super fast response time. They were super accommodating and very friendly to deal with. A PLUS

Efficient and friendly courteous both Ross who handled my phone call and service call and the serviceman who came regarding my oven. On THE SAME DAY. Outstanding service. I would recommend them to anyone and I would definitely use them again.

Professionals! Parts available at reasonable prices for DIY too. Tech behind the desk knowledgeable. Nice to see a brick and mortar business can still survive despite Amazon's online dominance. Highly recommend for all appliance needs.

Our dryer had stopped working and we went in to go buy an expensive piece to try and fix it. The gentleman said it was most likely the knob and he was correct. Rapco saved us time and money. We appreciate their honesty and will be returning. Thank you!

Rapco has been our family's 'go to' parts and service company for the 30+ they've been in business. They are very knowledgeable about appliances and helpful in diagnosing problems. The owner no longer can do service calls, but once again they've come thru. They got the part I needed the next day and guided me to fix my Samsung refrigerator myself!

I called on a Saturday and they sent out a technician on Monday morning. I received a call prior to technician's arrival. Joe was professional, courteous and had everything repaired quickly. I highly recommend Rapco.

Called about my broken fridge. They don't repair LG which is an issue I have definitely run in to before with my Kenmore Elite fridge from Sears. Person who answered the phone was very knowledgeable, polite, and recommended a company who can help.

Extremely professional, thorough and expeditious. Why bother with the web? Usually cumbersome, needlessly difficult (a password to buy an oven fan???). These guys can handle taking on Amazon! You don’t need to live in the Cleveland area to patronize them. They get results!

The folks at Rapco helped me with an Amana ice maker. They didn't have the exact part but they put together a replacement using the wiring harness and cover from my ice maker. The final product was less than the factory replacement and they did the switchover while I was there.

Dan was my tech and he is the best service-related person I’ve ever used. Honest
, extremely nice, and knowledgeable. First time using this company and I am
IMPRESSED!