Landscaping reviews in Gahanna, Ohio

⭐⭐⭐⭐⭐ 5/5 – Exceptional Service & Great Teacher!

Raymond was incredibly helpful and informative when it came to my lawn care needs. As someone who had never hired a professional for this kind of work before, I had a lot of questions—and Raymond answered every single one with patience and expertise. Not only was he friendly and easy to talk to, but he also took the time to explain things in a way that helped me understand better. Thanks to him, I’m learning more about proper lawn care and feel much more confident moving forward. Highly recommend Raymond for his knowledge, professionalism, and great attitude!

I have been battling with my grass since I bought my house two years ago and have been steadily losing that battle ever since. I not only have quite a few mud pits from where I can’t get grass to grow (I’ve treated and planted seedI Multiple times), but also have dandelions that I have not been able to get rid of. Genevieve helped me immensely and was very kind and patient with all of my questions and frustration. I definitely would recommend this company and especially this Technician to everyone! Thank you!

We signed up 3 properties November 2021 for fertilizer/weed control. Experigreen suggested a Fall Lime treatment and all were treated. Waited to experience services prior to providing a review. Today, 2 of the lawns have experienced chemical burns, one with several burned out grass areas and quite noticeable. We have reached out several times with photos and was told the Branch Manager would schedule a visit. It took one month for the Branch Manager to respond and visit. Once the Branch Manager visited he did confirm the cause was due to over application of fertilizer. Today, after nearly a 2nd month, we still have burnt patches in what was already a nice lawn prior to Experigreen services and no further response from the Branch Manager. The one positive is the Customer Service team is very quick to at least respond in some fashion and one thinks the company is listening. The application and burns occurred with the March 8th treatment and today is May 12th with no remedy. We were told weeks ago there would be a reseeding scheduled for the damaged areas, this has not yet occurred or scheduled. The most recent application had slight burns on a 2nd of the 3 lawns and it is concerning. All 3 lawns were reasonably nice prior to Experigreen treatments. With the 2nd lawn burn, I have lost faith in Experigreen services. The worse part is not only are they more costly than competitors, we are not receiving communication from the front office unless we continually inquire. ---- FOLLOW UP ---- Today, May 16th, 2022, the Experigreen person came to do a "liquid aeration". As the service person approached, he yelled (literally YELLED) at the 90 (yes, she really is 90 yrs old) to "control your dog!" The dog is securely inside the home and barking at the unknown service person through a glassed and locked wrought iron security door. My 90 year old person was offended and responded that he could not tell her what to do with her dog. The Experigreen person stomped off and stated that, well, I just won't do anything and proceeded to leave without servicing the burned out patches in the lawn. The office immediately was contacted and I was told while on the telephone with Customer Service that she was in fact messaging the manager as we spoke. I was told that a manager would be in touch with me. The first time I was told that, it took one month for a response and 6 to 8 weeks to receive a call... I have not yet been contacted about the last time I had to contact them on this same issue. I do not expect a response in the next 30 days as has been the current practice.

We have used Experigreen for several years snd our lawn is absolutely amazing! Everyone comments about how great it looks. Bob H. Is the Best at discerning what the lawn needs. He walks around and then decides what is best.

Victoria did a great job. Watched her put down product evenly. She doubled checked locking our gate. She politely asked us to bring the dog in when she arrived. Let us know what she applied when finished

Andrew was my technician this morning to treat my front yard only. When I came home and looked at my cameras, he was in my backyard as well treating the yard when he was supposed to be instructed not to.
I don’t know what it is with Experi-green but I’m tired of the mistakes. The company service has really gone downhill since they bought Turf Ohio.

Service very good and punctual. Good person to have as a service technician. Easy to get along-with. Good person to have on the team. Listened to my concerns about spot weeds. Will schedule a service call. Good workmanship.

As per commitment no one knock the door before starting service.
This time you were supposed to add granular fertilizer however you spread the liquid.

Please tell me BEFORE you are planning to apply something to the lawn. I was planning to mow today because I am free this afternoon. Miami need to wait a couple days and have limited time the rest of the week. Thanks.

I have used ExperiGreen since we moved to our new home in 2017. I talked with Nicki this morning to setup my treatment plan for 2024. While talking with Nicki it reminded me I've alway find if I call ExperiGreen who ever I get to speak with have been great. Nicki is no exception: she had my information in front of her almost before I could tell her why I was calling. Nicki was very pleasant to speak with and reacted immediately to take care of my lawn needs for 2024. ExperiGreen is my go to lawn company because of their staff and service. Thanks Nicki for starting 2024 lawncare positively for me.

Matt was great with customer service. He was very friendly and knowledgeable. He was thorough when explaining. They are also military friendly.

Kenneth did an excellent job! He took the time to move anything on the lawn that was in the way without issues. He did an excellent job with the application. We would definitely recommend his services.

Nobody that comes to this address know how the shut a gate . Good thing I went to check to see if it was shut . It was shut but not latch so if the dog wanted to he could have gotten out . This would not be the first time this has happened l. Your people are not so good at closing gates . We are not happy with are service we are getting..........

Austin was fantastic! He got every inch of the yard. He answered all my questions and made some suggestions to help make the fertilizer even more effective. I appreciate the job all your techs have been doing for my grass!

Victoria did a great job unfortunately it wasn’t a service I wanted or asked for. Please DO NOT schedule any more services for me.

I appreciated how Austin took time to explain what he observed concerning the condition of my lawn, explained possible causes, and offered suggestions for improvement.

Austin did a wonderful job with the care and feeding of my lawn. His attention to detail is what keeps me a loyal customer.

Paul has been amazing throughout our experience thus far. He has given us the best most competitive pricing to service our lawn. He has walked us through each and every step of the plan for our yard. He was very professional and educated in this field. I’m very thankful for his service and for the team’s service to my lawn.
I’m excited to see my yard look better than ever!

Very helpful! Lilly answered all questions regarding latest merger and account information. Also, how future services would be handled!

I recently signed up with Richard and I was extremely impressed with how easy he made the process. He went above and beyond to ensure my needs were met, and I would highly recommend to anyone. Our first treatment was scheduled quickly and we received excellent service.

I cannot recall paying the annual and I am unable to log in. The service is excellent today. She was friendly and finished quick.

James is our service professional this year and he is extremely professional. He asked about our concerns and took the time to address them. Our lawn is lush and green and more importantly - weed free!