Reviews of local pros in Gnadenhutten, Ohio

Fast service on a hot day. Honest about the problem, frank about the longevity of the system. Devin was super knowledgeable and courteous.

Devin and John were professional, considerate to not only my family but to our home (flooring, walls, etc.). They were quick, efficient and quiet even. Our only go-to for heating-cooling needs. From beginning with the office to the end, explaining my new thermostat- this company is top notch.

Brotherhood did a great job. They were efficient, completed the job timely, and were courteous. I appreciate their fair price as well. Thank you!

Brotherhood HVAC is professional, on time & very accommodating! We have had Devin do work for us for the past few years & we will never go anywhere else. When our air went out at our house, he was there as soon as he could to fix it. Anything we need done at the house we always call to see if it’s something they do first- electric, plumbing, heating & cooling, etc.... there hasn’t been anything that we’ve needed done around the house that they haven’t been able to do. The entire crew is awesome!!

We had several unforseen issues with our furnace. Devin and his service team was on top of the issues at the drop of a hat. The best service and accountability I've ever had from a service company. I would highly recommend Brotherhood to anyone looking for a honest, professional HVAC company. Great job guys!!!

Best HVAC guy out there! Devin and his men are honest.

They don’t try and sell you a $10k new unit every visit…

For the people who want it fixed and fixed without fear of being over-charged for a part of your house you know nothing about, call them.

Our furnace stopped working on a Sunday morning and within 45 minutes of calling, our tech arrived. He was very knowledgeable and efficient. We had a great experience. Highly recommend!

They were great. My furnace went out over the weekend. I called a 24-hour company, and they never called or showed up. I called Brotherhood, and they showed up the same day and fixed the problem quickly. I would use them again. Great service.

My ac went out in may, and took time for insurance company to have their people come out. They finally let me get my own estimate and I called brotherhood. They were great. Came out, the guy got here early and was out in 30 minutes. After work got approved. They ordered my unit and called the day before due to my unit arriving damaged. They apologized and we just moved it a day back. They came out the guys were great! One time, got old unit out and new unit in. I will definitely recommend them to anyone around here and told my insurance company as much that they need to work with this ac company and not the one they are currently with. Thank you guys for getting us back to being cool and comfortable in our home during this heat wave.

Brotherhood HVAC is absolutely amazing. They came out multiple times to fix our heating issue. Acceptable responsiveness is an understatement. They were at the house same day as call was placed and had parts ordered and ready to go within 2 days. Customer service is beyond amazing. Would recommend them to everyone!!

I can't say enough about Brotherhood HVAC. I have used there company for 3 or 4 yrs now from water heaters in my house and my rental to checking my furnace every year and fixing it when It breaks down. This year it broke down twice and it was just time or past time for a new one. I called and let Devon know it was time for a new furnace and Wanted to know if they had financing and Devon said yes I will have someone come right over and get your furnace running for me to have heat before even starting the process of getting financed. Now that's customer service and caring for your customers.Brotherhood HVAC has always showed me professionalism, caring, unbeatable pricing, great work and they are prompt on time never leaving you waiting. If there was anything I could ever say that they could do to be a better company is this, Please, could you incorporate electrical work and plumbing into your company so I could have the best company to handle all my home needs met with such superiority as yours, Brotherhood HVAC. Much thanks to Devon, his exceptional workers and the staff.

came highly recommended, and was so thankful I reached out to them was here the next day, installing a brand new unit as mine went out very professional and friendly office personnel were wonderful too

Update
brotherhood come back out again, and put a split unit into rooms upstairs as there is no ducking up there Can’t recommend these guys enough.

I had Brotherhood out to a property for the 1st time as the client had used them in the past and wanted to use them again. It was a furnace over 44 yrs old and client wanted to make sure the heat exchanger wasn't cracked. They came out quickly and gave an honest answer that the furnace was still working well for its age and the heat exchanger was ok. They could have easily said it needed replaced and it would have been believable. Shortly after I had an emergency call on a furnace that went completely out during our cold spell. They came out on a Sunday, diagnosed and fixed the problem quickly at a very reasonable rate. Great company that I would easily recommend to others without hesitation.

Devon was great, explained things to me in a way that made sense. Had another company come out (big plumbing company)and they didn’t explain my problem very well to me or even quote me for a new water heater (left me without hot water or even a date they could come back) Devon came out fast very friendly professional and AMAZING. New water heater with new electrical wiring completed fast , affordable and I’m so happy. Recommend by 2 friends and I’ll tell all my friends Brotherhood HVAC is your go to guy!

This year my central air and furnace went out in April. I contacted multiple businesses trying to set up estimates and the install. After repeatedly getting left in the dark and no calls back from multiple companies to set it up I made the best choice and called brotherhood havc...the staff was the friendliest and most prompt people I talked to in the while process. Devin came out to do an estimate the next day and followed up with a great and affordable price and scheduled the install right then and there!!! It was a true pleasure doing business with brotherhood. I recommend brotherhood hvac 100%

Thanks guys!