Appliance Repair reviews in Grove City, Ohio

4.2 based on 50 reviews Back to the listing
    5

    He was friendly and courteous. He very knowledgeable about what he was doing and considerate of our time.

    5

    Great guy knows his stuff.

    1

    Unless you have a home warranty do not call this company to fix your appliances.

    5

    My repair agent was very nice . Answered all my questions. Was able to fix a bad install in a timely matter. Thank you so much.

    5

    Jose was very polite and very thorough with his explanation of the repair on the freezer.

    5

    Mark was very pleasant and very professional. He was what you would expect in a good service technician!

    5

    Joselito could not fix our refrigerator, think he gave up after serval times. Would not hold antifreeze, he closed the acct.. Very upset Sears didn't honor contract. Said it was out of warranty, yes it was after 5 week of waiting for parts. Not our fault, couldn't find parts. Sears refuse to repair or replace. Unsatisfied customer.

    4

    Arrived early on the day of the 8 hour range. Identified the problem. The cost of the parts was prohibitive of the actual fix, however.

    5

    Toby was very efficient technician in repairing my dishwasher. I believe he is an excellent employee. I have had to wait two months for my repair. Regina Hrytzik

    1

    Worst service ever. They said they will come for washer diagnosis between 8am and 5pm. But they never showed up or even called to let me know if they are coming at all or at what time. When I called them at 5pm, they told me they might come between 6:30 and 7:30pm but couldn’t guarantee. I wasted my whole day waiting for them to come help. I ended canceling the service all together.

    5

    The repair person came early. He was thorough and my washer is working beautifully.

    5

    Dryer motor had ceased. Will have to purchase new set

    5

    Replaced belt so my dryer is back up and running.

    5

    Mark was extremely knowledgeable and solved my dishwasher problem. He was courteous and called and texted me to let me know when I could expect him.

    5

    He did a great job quickly diagnosing the problem, and gave us costs for the repairs, and options. Great job, will call again if needed.

    5

    Professional, friendly, knowledgable, good diagnosing, solved my problem.

    5

    The technician was very knowledgeable. He consistently shared what he was doing as he worked. He explained the problem and how he was fixing it. He was very personable and answered all questions with great understanding. I would highly recommend him.

    5

    The technician, Elbert was great, very professional and quick! After waiting for a month and several rescheduled appointments by the AI.

    2

    The technician was nice, but didn’t recommend repairing a 30YO refrigerator that is in a rental that I’m selling soon. I do take issue with the fact that Sears canceled FOUR appointments on the very day they were due to show up! (I was at home on vacation at the time) Did they offer me anything for the inconvenience? (I had to leave work to meet them) No. No they did not. Did I ask for a discount? Yes I did, but the person on the phone said she couldn’t do that and told me ask the technician who told me he could not do anything either. I just had Sears fix my dryer and I purchased the service package for myself, but was told I couldn’t use it for the rental. I am not pleased with Sears “service.”

    1

    The technician assigned to come to my home never showed up but forged my signature on documents saying that he was here and did repairs

    5

    Amazing.
    Nick explained everything in great detail and was very patient with my questions.