Landscaping reviews in Hamilton, Ohio

Purchased a piece at the Garden Center - Great experience then and piece is awesome. Having it delivered was an entire different story. Was suppose to pick-it up at center but with travel and a recent injury (herniated disc) I went to center and asked to have it delivered and planted, they said no problem and took payment $100, $50 for delivery and $50 for planting which is reasonable. Called back to say they could not plant, so I got the hole dug the hole and ready to receive decorative tree. They said they would drop it in the hole, suppose to deliver on Friday, that did not work, Saturday did not work as well and finally suppose to come Monday after 3:30 but came before before noon before anyone was at home was and dropped the 500 lb piece on side of sidewalk. If they would had taken the time to walk at back of house, literally 25 steps, they would have seen the hole and three shovels planted in the soil. Now I have to find a few men to move it to back of house. When I called to complaint I get zero cooperation, just told I was suppose to pick-it up up a month ago. They did refund me $50 for not planting, still last time I will do business with these folks and I spend a ton on landscaping every year. Very disappointing, after sales service.

McKenzie's did a great job on our retaining wall. My wife and I are very pleased with the outcome and would highly recommend them for anyone looking for a professional landscaping company. The price was reasonable and the wall looks great!

After the recent snow storm that dumped almost a foot of snow in one day, we tried to dig out with a shovel the next day. On the 3rd day, we accepted defeat and called McKenzie Landscaping. The owner personally responded quickly and came the same day to plow our driveway and shovel our walkway. He cleared the path for my mailman, dug out my trash bin, and cleared a path for us to get the bin to the road, too. Quick, fair price, and a really nice guy all around! Highly recommended and will use their services again.

So this company did not do any work for me, but their driver was driving down the highway with an unsecured load and a ton of gravel flew out of the back of the truck and damaged my vehicle and I’m sure scratched up my paint a little bit but it definitely put a big hole in my windshield I called. I told them about it so they were aware about the complaint and they did not seem to want to do anything at all about taking care of my windshield and the property damage that they caused so be aware of their vehicles out on the road and hopefully if they would damage personal property on an actual job, I would hope they would at least fix it, but I’m not sure after this experience. you can see where the gravel hit the windshield on the passenger side down by the windshield wiper

Fantastic landscaping company!

Love these guys, very professional and meticulous. They have done two projects for us over the years and are currenrly working on a third.

Stunning work detail and design. Designed and Installed a large landscape project with mature trees, two level retaining walls, curved stairs, etc. amazing attention to detail. Would definitely use again.

Wanted to have work done and requested an appointment for an estimate. I could not get an estimate nor did I receive a call saying that they would not be coming. Per me calling again they stated that they are to busy. Glad they are busy but they should have stated that they was to busy the first time I called so that I was not waiting on them. I will move on.

I regret using this company.

They landscapers were late, and unprofessional. A couple of their crew members pants were almost below their knees from how low they wore them.

To be frankly honest, I was embarrassed to have had them in my yard for my neighbors to witness

Chris and the team at Garden Path team do phenomenal work and go above and beyond from a customer service standpoint! I would highly recommend them for anyone looking to have an absolute excellent experience from a landscape and hard scape standpoint.

We used GP a few years back to transform our backyard with a patio, deck extension, and landscaping. Since then have used them to spruce up some landscaping and install outdoor lighting in the front. They are absolutely the gold standard when it comes to customer service and you will 100% get your money's worth with their work.

We're very happy with the work that Garden Path Landscaping performed at our home. Chris created a unique landscape design that very much complemented our home's exterior. The plants installed really differentiate our home from the others in the neighborhood.

Garden Path Landscaping LLC exceeded our expectations. Our project consisted of a new 20'x40' pool, a 200' +/- 4'-0" landscape wall needed to level the site, a full pool house with bathroom, and outside kitchen plus outside lighting, landscaping, and hardscaping. Being in commercial construction business for over 40 years I was impressed with the crews from Garden Path. They know their trade, they are neat, couteous and what is very important they work with other contractors on the project. Our project started in November and completed in April. Chris took the lead role in getting the right crews to the site at the right time. Due to their performance we kept them to treat our lawns.

Would not recommend them to anyone. Contacted them late September for a quote on new landscaping design for front/back and stone veneer work along driveway. Initial impressions were good and really liked the ideas they had for my property. I was told it would be about a week to get a quote back. Several weeks went by and I inquired as to what was taking so long and they said it must be a computer problem. I even had them mail me a quote which they claim they did but I never received one. After a month I asked if they even still want my business and they NEVER responded. It leads me to believe they never actually completed the quote I asked for and just ghosted me. Absolutely abysmal customer service and communication. It’s a shame because it was actually would have been a very lucrative job for them with the amount of work I needed. I will definitely be looking elsewhere to have my work completed on the spring.

Do not recommend The Garden Path Landscape Services to anyone. Man came out, did an assessment on a Wed, said he would get me an estimate by the end of the week. That was July 26th. I have made multiple contacts to the office with no follow through by them. It’s now 3+ weeks later.. do not waste your time!

Received an estimate via email, responded back to the email asking when we could start... no response. Called them and spoke with a lady who said she would have them call me back... no call back.

UPDATE 7-8-2020: Garden path came out to do the job. HUGE miscommunication. At the end of the day, Garden Path made it right and only were worried about if we were happy. They did a great job and the crew was super friendly. For this I changed my review to 4 stars instead of 2 stars. Honestly would have gave 5 stars if there wasn’t a communication problem.

We've partnered with Garden Path on several jobs and are thankful for their quality of work, ability to get things done in a timely manner and value. They have a great team of people who are talented and respectful. And they offer a large range of services that allow them to be a great fit for most jobs. I recommend them highly!

Garden Path does a variety of commercial work for us including a residential development, a homeowner's association and commercial office building. They do outstanding work, including a total rework of the landscaping at our building in the fall of 2015. Gave it a totally different look and we get a couple of compliments every week. Better yet, there are no worries, it's just "done." Have referred them many times without hesitation.

This company has disappointed us in more ways than one. Upon our first consultation, we waited three weeks to receive a drawing based off of our discussion. In fact, I had to email them to ask if they were still interested in working with us in which a drawing then arrived two days later. The second consultation was then forgotten about and we were called at the last minute to say they mixed up the days after I left work early to meet them at our home. We happily re-scheduled and after this second consultation that included almost a full landscaping re-do as well as a fire pit and garden area, we have been left with no answer after three weeks of waiting. Our neighbors down the street had their entire back yard re-done by them, but I cannot say for sure why our project is no longer (nor ever was) a priority. We have made every accommodation possible and yet there is no response and follow-up. We will be searching for a new company to do our business with and no longer pursue Garden Path Landscaping.

I wish I had a before photo of my yard to illustrate this, but it was covered in weeds - the previous owner hadn't touched it for years. My neighbor mentioned he uses GPL on his own land, so I called and signed up for 5 treatments/year. I noticed a difference at the end of our first Summer with them but was skeptical if the weeds would return. Next year, no weeds PLUS the lawn was thick and lush. I have also used GPL to leaf and branch removal (it is nice to have an end-of-season clean sweep). Overall, my experience has been great and I am the proud owner of a nice yard. Highly recommend.

We’ve been using Garden Path for years for annual cleanup and grass fertilizer and have always been pleased. This year we did a full rip and replace of our old shrubbery. Perry and his team did an amazing job. Our house looks brand new! Highly recommend this company