Roto-Rooter Plumbing & Water Cleanup

I was in a jam with a clogged kitchen sink drain in the early afternoon. Google brought up Roto-Rooter on the top on the list. I called the number and spoke with Mr Kahn. He very very polite, almost too polite. After he got all the information he told me it was my "lucky day" and I would get $15 discount if I installed their app on my phone. At no point did he mention charges to clean one drain. He scheduled a service call and the technician showed up in a very reasonable time. Andy was a nice guy, but he more focused on talking more than simply getting the job done. Once he determined how to solve the problem he informed me that it would be $430 to solve it. I felt that price was way high, but what was I to do at that point. After tax and with my discount the bill was $465. Andy was on site for an hour and a half and the job took about 20 minutes to complete. Needless to say I am one and done with Roto-Rooter.

I had a plumbing issue late at night and I was relieved a tech was able to come out the same evening. Craig arrived earlier than expected which was great, and he explained the issue with patience and kindness. When some of the services were outside of my budget, Craig offered some helpful solutions I could do on my own for a quick fix. Trustworthy. Highly recommend.

Chris Browning was absolutely outstanding and extremely knowledgeable in regards to our basement drain pipe clog. He was extremely kind and provided great in depth knowledge on our issue and how to prevent the problem in the future. He gave us a straight forward solution to our problem with no run around. I am extremely grateful for his excellent service and support.