House Cleaning reviews in Hilliard, Ohio

Another great pool closing from the crew at 614 Pools, Marcus did a great job, and quickly closed my pool for the winter! Good pics were shared showing everything that was done, along with good communication! See you guys in the spring!

Garrett B and David M from 614Pools performed our pre-closing chemical treatment recently and the service was excellent. Showed up on time as scheduled, were thorough in their assessment and analysis of water conditions, and performed the required chemical treatment to prep for the closing. Thanks, guys!

We have had trouble with the chlorine levels in our pool. With persistent service calls and determination to get our pool equipment working correctly... they did it. We are back in business and I can't thank 614POOLS enough for the hard work it took to solve the problem. I highly recommend 614Pools for pool opening, closing, weekly service and equipment maintenance.

614-Pools are a great company. I have used them 3 times. They are very prompt, they are friendly and good to work with and they are very knowledgeable. I have had nothing but good experiences with them.

DJ K and Marcus D were outstanding. They were efficient with their time and communicated the issue I was having very clearly. I appreciate you guys. Will definitely continue using 614 Pools.
Thanks

We needed to have our pool liner replaced this year because of its age. 614 Pools was very responsive when getting quotes from several companies and were competitively priced. The communication from them was outstanding as we faced delays in the production of the liner, had to pick a new one and then answering all my questions. The instal team was phenomenal. It was a full day of work for them. They were very respectful of our home, our time and even put up with my annoying dogs trying to help them. They came back out twice to check the chemical balance and inspect the liner.
Highly recommend 614 Pools.

Both Alex and Clay did a great job! They took time to answer our questions and walked us through our next steps! Appreciate them both.

My closing this year went amazing. Technicians were amazing! Thank you

Used 614 Pools to both open and close our pool this season and the service was great!

The tech was very friendly and courteous. He was very helpful in suggesting a good way to make the by pass of my heater and make the chlorine generator easier remove to clean

Extremely disappointed with the service and professionalism of 614 Pools. They've been opening and closing my pool for a few years, but the quality has taken a serious nosedive.
Last year, they botched the replacement of several pool cover anchors. Instead of removing the old, seized anchors, they simply drilled new holes right next to them running my pavers and left the old ones in place. I emailed them about the issue with pictures, but never received a response. So I ended up having to fix their work myself.

This year, I decided to close the pool myself, but needed help blowing out the lines. I called 614 Pools and, again, received no response. Clearly, customer service is not their priority.
Between the poor workmanship, lack of communication, and unprofessionalism, I cannot recommend 614 Pools. There are plenty of other pool companies out there who will actually value your business.

Edit after their response: the owner tried to leave a bad review at my workplace to retaliate. That should tell you what you need to know. These are bad faith people who saw a seemingly naive, 27 y/o homeowner and tried to wring me for cash. They never filed anything because they know exactly what happened. Be careful.
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They’re either stupid or just dishonest people who take advantage of first time pool owners. Not sure either one is good, lol.

Their B- rating on the Better Business Bureau is generous. Waste of time and money. Upon mentioning my issues, everyone asks, “Who opened your pool.” When I tell them 614, I’ve yet to hear a compliment. And for those who are in the industry or have pools, they scoff and roll their eyes. And I genuinely mean that. People have no respect for this company.

Sure, they’re probably capable of the easy stuff. But if you need thoughtful assistance or have a lick of an issue, I would highly suggest going elsewhere.

A guy came out and fixed this issue for $200. Pool is perfect now. 614 had quoted me for a new pump and some other stupid stuff, telling me that was the issue, running over/near $2k. MONEY PIT. They also had me do underground leak detection, claiming they detected no leaks above ground. As you may guess, no issues underground. The issues were indeed above ground and had nothing to do with the pump, and the guy said anyone who knows anything about pools would’ve been able to diagnose it. Which makes sense because I had three people give quotes besides 614, and all three had the same solution and mocked 614. I’m very pleased with the guy who fixed our system with integrity. Can’t say the same about 614.

I have been using 614 pools since my husband passed away in 2018. They have been nothing but professional and have ALWAYS been there when I needed them to solve the problem! The team this year just reinforced my high opinion of 614 Pools!

Marcus, Brant, and Bryon did a great job. They were friendly, knowledgeable, and efficient. The liner makes the pool look brand new.

Ok this business is amazing these folks are responsive through and easy to work with. I have found in the” pool world “it can be hard to find a technician to work with. This group is professional and just amazing. I am so happy chat gpt found them for me.
Signed
A happy customer

Quinten & Noah were professional & I appreciate that I was able to communicate my needs to them.

614 Pools have serviced our pool for several years. DJ, Quentin, and Alex lead the way. Today I had Noah who did a thorough job and took extra time to make our pool perfect for the holiday weekend.

Luke and Max were very thorough and careful. They systematically checked water chemistry and insured that needed adjustments were made. They made it all look easy. and they followed up from last visit on a request made.

The pool water test was done quickly and professionally. The replacement of the multiport valve was also done quickly. Alex and Tyler did a fine job and were helpful and fully answered all questions.

Noah & Tyler did an outstanding job! Both were excellent problem solvers. Worked quickly & efficiently! Both should get the bonus, I’d have them back to serve our pool anytime.

Nate and Clay did a great job today with our pool cleaning, and Nate with pool school for us! Very knowledgeable, helpful and polite. They were awesome!