Plumbing reviews in Hilliard, Ohio

Very friendly and helpful staff. Brandon was extremely helpful and made the experience stress-free.

Very knowledgeable and helpful

They got all the pipes!

Great selection of in stock parts.

Best place you can go for anything plumbing or pipe related

I go there for commercial plumbing supplies

They were the only ones that had the part I needed . Have done business with them before and plan to do business in the future.
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Ordered part and it shipped really quickly. Fantastic customer service.

After going to 2 Ace hardware stores, Menards & Home Depot I stopped at Ferguson's in Hilliard and not only did they have the valve stem I needed, the customer service was exceptional!

I literally just go hung up on trying to source a gas regulator. Told me to look on google. This location can kick rocks! I’ll never source anything from them again.

Nick Brandon and bryaat are great always have me in and out the door fast thanks guys

My Mom and I went in the exchange a bathroom faucet set, thinking this location was the showroom. Turns out the showroom had moved to Polaris, but Michael Doyle took care of us anyway, arranging for the return/shipping back to the DC. On top of that, he later took the time to do some research on what faucet sets might work for my Mom's situation and sent her some suggestions. EXCELLENT above and beyond customer service! My Mom ended up ordering a new one (one of the ones Michael suggested, in fact) and we are crossing our fingers it works. We plan to use Ferguson in the future for any plumbing/fixture needs based on selection and wonderful service. THANK YOU!!!

Would rate less if possible. Came in looking for a triplever linkage longer than the one I had in my tub. Nobody engaged me or said hello.

After looking around at what they had, I brought one that could have fit up to the front and simply asked me if I take this home and it doesn’t work. Can I bring it right back?

The guy at the counter said that once I install it, it’s mine. I asked if I simply drop it in the tub and test the length of the rail and he said that it would not be returnable. He then got a manager and told me that once I buy this and install it, it is mine. Then tried to explain to me that what I needed was to remove the drain itself and replace it with one with an integrated stopper because the lever styles always fail. Completely ignoring why I was there. I simply came in looking for a slightly longer triplever assembly than the one I had.

I’m glad the $17 trip lever was worth my entire life’s business because I would rather go to Lowe’s. At least they acknowledge and take care of the customer.

Not always fast but pretty good

Very good selection of Plumbing and heating equipment and supplies!

You'll find everything you looking for, very helpful staff 👍

I came in last minute right before they closed, which I hate to do but I didn’t have a choice. The guy at the counter was very helpful very patient and I got the right part for what I needed even after I called back and double checked twice they were still very patient with me and super friendly.

I’ve been using Ferguson Supply for over eight years across multiple states, including Hawaii, Ohio, West Virginia, and Pennsylvania. Honestly, as a small business owner here in Columbus, Ohio, I can say no representative has ever taken care of me the way Nickolas M. Has. He is the reason I continue to come back to this branch.

Nickolas goes above and beyond every single time. Whether I need something ordered in a hurry or I’m just checking out, he’s always available, attentive, and makes sure I get exactly what I need. His consistency and reliability make a huge difference in how efficiently I’m able to complete my plumbing jobs and projects. In this line of work, timing and accuracy are everything, and Nickolas has never let me down big or small.

I can’t give enough praise to Nick. He truly hooks me up and makes every trip to the supply house worth it. He’s not only knowledgeable and professional, but he also genuinely cares about making sure I succeed in my projects. Because of him, I know I can count on Ferguson to keep my jobs moving smoothly.

As long as Nickolas is here, this will continue to be my go-to branch. I have an enormous amount of appreciation for him, and I want to thank him for making what could be an ordinary supply run into a dependable and positive experience every single time.

Great service! From the first phone call to finished job. Highly recommend.

Excellent service for some small plumbing work I needed to be done in our middle bathroom. Work done included new shutoff valves for the sink plus installation of new faucet and a check on a running toilet (turned out to be just a new flapper). Very easy to schedule the appointment and the service guys were quick and very professional. Great price on the final bill. This should be anyone's go-to plumbing service.

Great service