Water Damage Restoration reviews in Hudson, Ohio

4.6 based on 50 reviews Back to the listing
    5

    Thank you so much ServPro for taking care of the home. It needed you and you showed up. Thank you, would highly recommend ServPro

    5

    Great serve was provided by the team . Very professional at their jobs this was a wonderful company that provides a excellent service in a hardship ! Thanks to Jo Ann and the team

    5

    Joe and Chad were absolutely wonderful, ServePro to the rescue - can't recommend them enough!

    5

    Overall a great company. Very responsive, great quality work and reasonable pricing for the work they do. Would recommend to anyone.

    5

    staff was very professional, courteous, and timely.
    I would highly recommend Serve pro of Hudson.

    5

    Customer service was great. Technicians were friendly and knowledgeable. Would definitely use them again. Thank you!

    5

    fast, efficient, caring and with you every step of the way, highly recommend using them for restoration. They work tirelessly to get back to normal or better.

    5

    The work was scheduled and completed in a very short amount of time. The house had a fire, and within a week, you could not find any evidence or smell from the fire. Amazing. Great, friendly staff and eager to accommodate our needs.

    5

    There was water damage due to ice-dam formation. The company was requested to repair the damage to the family room.
    The repair was finished in good time. The team was easy to work
    with.

    5

    When I had my fire the first call I made was to Servpro. Michelle, Sharyn and Jaquellin took care of everything; duct cleaning, structure and content cleaning and coordinating various other companies for linens, electronics and such. They did such I great job I didn’t even need to spring clean!

    4

    Extensive water damage in basement. Servpro did an excellent job mitigating water damage and drying the wet areas.

    1

    Please contact us in regards to the past due payment from January 2017 for moving services we rendered. We have mailed, emailed, called and contacted Servpro HQ in an effort to resolve this invoice. There has been no communication from your company. If there is a problem with the bill, at least make an effort to contact us to resolve any questions or issues.

    Thanks for your response but we’ve never heard from you again, except this vague post that has nothing to do with us being paid. Please call our office to remit the outstanding amount.

    5

    We had a flood this summer at HMS due to torrential rains. We contacted SERVPRO the following morning where I was connected to Vicky Rovder. Vicky took lead on getting our carpeting and walls treated and dried, and was instrumental in helping us with every step of the process. Vicky answered questions promptly and was a model of efficiency in expediting the remediation of this event. We would have been lost without her help.

    Shortly thereafter, in an unrelated classroom in our school, a parent expressed concerns over a mildew odor. HMS reached out to Vicky Rovder again where she coordinated duct cleaning and carpet treatment to remove microbes from the room. Vicky coordinated my contacts with Bruce Johnson, and the two of them saw to our needs immediately. I'm truly appreciative of Vicky and her staff for helping us with our needs.

    James Markijohn, Facilities Manager

    5

    A this point in time I can say SERVPRO responded immediately to my request and kept me informed of the progress to completion of their work.

    5

    The Servpro staff genuinely care about their customers, which is a rare find these days. The office staff and field staff are compassionate and extremely helpful during a very sensitive time in somebody's life. I would defintely recommend Servpro for any restoration!

    5

    Angelica & Stasha were absolutely wonderful to work with. They were not only excellent at the work they did for my property, they also are very warm and friendly and exude excellent customer service!

    5

    When my basement flooded, Jacqueline and the FANTASTIC ServPro team came out and took care of everything (literally EVERYTHING, from the clean-up to handling the insurance agency) She was such a great help and VERY friendly. The whole team worked very fast and very efficiently to get the basement completely emptied, dried out, got rid of the black mold and safe to be in again. I have and will continue to reccomend ServPro to anybody with any restoration needs.

    5

    We have nothing but positive things to say about this Servpro location. When my home was flooded Jacqueline M. Hutchinson came out to assess damage as early as humanly possible. She was so understanding and caring. She took the worry right out of the situation. She facilitated the clean-up, the insurance, the follow-up... absolutely everything. The people who worked on their team were always polite friendly and caring. I highly recommend them for the smallest to the biggest clean-up disasters that happen in your home.

    5

    As an insurance agent, it’s extremely important to have a loss mitigation team I can rely on to treat my customers with the same level of service that I do. I highly recommend using Servpro. They are very courteous and go above and beyond for their customers. I never hesitate recommending them to my customers.

    5

    A truly great team of hard working dedicated members. We really enjoyed their great attitudes and personalities. They made life a lot brighter after a bad situation. A special shout out to Angelica, Hannah, Michelle C, Emily, Bryec, Blaine, & Jeremy.

    5

    Servpro has the hardest working people. They were Professional, courteous, caring, hard-working group of people I have ever met. They cleaned my mother’s house after a furnace puff back. I can’t even say how much I appreciate all they did for my mom. Honestly they went above and beyond. Thank you Michelle, Avrial and the rest of the crew. Terri Atkinson