Plumbing reviews in Lancaster, Ohio

Great service. Left a voice message for a non emergency repair on Sunday afternoon asking for a call on Monday. Promptly received a call Monday morning and service call was initiated and replacement made to kitchen faucet.

We began working with Pipeworks last year for our annual backflow prevention inspections, and they have been absolutely outstanding. They take the initiative to contact us each year to schedule service—without us having to reach out—which is a huge plus.

Their scheduling is thoughtful and flexible, ensuring the work never disrupts our business flow. The technician arrived on time, completed the inspection within the scheduled window, and communicated clearly every step of the way. They’re professional, efficient, and genuinely friendly—an excellent combination that makes them very easy to work with.

We truly appreciate their reliability and top-notch service. Highly recommend Pipeworks to anyone looking for a dependable, customer-focused company.

We have used Pipeworks twice now. Always reliable and professional. Fixed our issues and have not had any problems after their service. We will continue using them and I recommend them to anyone hunting for plumbing services.

Eric and Drew were awesome. They were professional, courteous and spent a great deal of time making sure that my plumbing problems were completely solved. This company is honest and their prices are fair. I would highly recommend Pipeworks to anyone needing plumbing or other repairs that they provide.

Have used Pipeworks several times and very satisfied every time. Price is fair, never tried to BS me. I’ve tried other plumbers and was surprised at the incompetence and outright crappy customer service.
Pipeworks is a 1st class company

We had a gas leak, the city came out assesed the situation and shut off the gas. Lancaster required replacement of everything from curb to meter. Called Pipeworks, they sent someone out to look at it and had an estimate in less than an hour. The guys were great, fast and did a wonderful job. Cleaned up the yard where they trenched very well. Highly recommend! Thanks Ion and Mike! Bang-up job!

I lost my regular plumber and found Pipeworks with lots of positive reviews. My experience has been excellent! Nick was able to diagnose and advise on a tricky leak/replacement part. When the part came in, he was able to get things fixed up and made sure all the connecting pieces were appropriately in working order - in under an hour!

Definitely recommend for friendly, prompt service and expertise.

This company demonstrated exceptional professionalism, quality, and skill from start to finish. Their staff was honest, transparent, and highly efficient. We were especially impressed by their meticulous commitment to cleanliness, leaving the jobsite better than they found it. I recommend this trustworthy company for any plumbing service.

Great service as always. This is the 4th time we've used Pipeworks for plumbing projects. We had a leak on our PRV and needed it replaced (Before and after pictures attached) They were able to work us into their schedule quickly and do the work in a timely and professional manner. We always reccomend them for any plumbing needs to anyone who needs work done. All the technicians that have been to our house have always been knowledgeable and friendly. Thanks so much Pipeworks! Great work as always!

Professional and great customer service. I would definitely recommend to anyone.

Really dont know what to say, they were professional, quick, courteous.

Great job, will definitely use again!

Used here for my gmas shower drain that was extremely clogged, James fid an amazing job!

He was very knowledgeable and completed the estimate

The worker did a good job. He took care of the clogged drain fast and with no issues.

Shay did excellent work. A master at his craft. Most impressive.

Shae was friendly and knowledgeable! Definitely recommend him for service

Guy was beyond nice that helped us get our water back up and going. Soon plan on using them again to have all of our plumbing redone

Nick was wonderful and knowledgeable. They are on time and do what they say!

If needed I will not hesitate to use this company in the future. Excellent and fast service and the tech very good

Mike was great! Gave it to me straight and fair. I will definitely use again!