Tree reviews in Lorain, Ohio

I have had this company for a couple years now treating my trees. I trust them and they have fair prices. Thank you!

Contacted them about getting an estimate ten days ago, and they never showed up. I've called three times now asking for an update. They've promised that someone will get back to me right away, but they completely ignored me. Will gladly give the business to one of their competitors.

Fast responsive from initial quote and dealing with all the changes I requested to the clean up afterwords. Great experience great customer service! Recommend if you need trees to be cut down.

I have used Eco now 2 times, once in 2020 and once in 2021. I would use them again hands down. I did get other pricing, and it was comparable to the other companies. But no one could beat Ryans response time, and when he said the guys would be here at a certain time, they actually were! I would use them again no questions asked.

We have used Ecotree for 10 to 12 years to treat our large Ash tree for emerald ash borer. The treatment used was the Arbor Jet method which provides effective control for two years. The Arbor Jet method required several hours for the technician to monitor the uptake of the chemicals through the tree's vascular system. This year the service man showed up and explained that due to weather conditions the Arbor Jet method couldn't be used and he would instead be applying a spray to the bark of the tree. This method provides protection for 12 months. The spray was applied in less than 30 minutes. I'm angry that I didn't receive a revised quote and was charged the same amount ($698) for a service that protects my tree half as long and required a fraction of the amount of time to apply.

Jason and crew were quick, efficient, and professional.

They took out 2 trees for my daughter & SIL. They made it look like there were never any trees there. They cleaned the area up. So, I also used them. Great job! Very efficient and professional.

Contacted a month ago to have arborist look at a maple tree with girdling root. Office secretary gave me an email for the arborist but said he was busy on an ODOT job. Heard nothing for two weeks so went back and found a worker returning from a job and gave him my information to put on the arborist desk. Two more weeks and no contact. They must be too busy for small jobs. Look elsewhere.

Not happy with the communication level of this company. They come by at their own convenience without booking a time to actually speak to you. They shoot out a vague quote, get you to sign and give payment details. Was told my job would be within 2 weeks. I waited nearly 2 months and had to chase it down. There was never clear person to person communication about the work that would be done, just a lot of fast talking on the phone. Due to no person to person on site conversation regarding the work that will be done, there is no clarity about what will be done exactly (quote literally says something as vague as "trim back trees around house.") In the end, the job looks random and half done. They came back to "complete" it after I complained and it still looks random and half done, but there is no offer to come out person-to-person to discuss the work and come to an agreement. One is always kept at at phone distance. It was partially my mistake for booking them in on the 5 star recommendations and trusting they would do the work I thought they said they would do verbally, when the quote was so vague. I called to verbally clarify the quote before signing on, but I should have had everything put in writing, so we both knew we were on the same page. There is too much margin for error when there is no on-site communication and/or detailed quoting. So I am putting out this review so others can make sure to tie them down to specifics about they will do before they do the job. Communication is key. If one knows clearly what one is committing to, then one can judge the job accurately. I would strongly encourage this company to do person-to-person quoting, so the job can be explained on site. In this way there will be no margin for error of understanding between client and business.

If you need a tree cut down they will do a satisfactory job. Do not pay for their machine to mulch brush. They are the classic overpromise and under deliver. Was told once we cut all the brush down it will mulch everything up you’ll be able to mow over it. Unless a mower can handle 6 inch chunks of logs forget it. The machine constantly breaks down and just leaves you with a mess to clean up. I wouldn’t recommend disappointing service.

This company did a great job removing 2 60ft pin oaks off my property and trimming the remaining 4 trees I have. 4 years later and they still look pretty clean.

Jason's crew was phenominal! Needed a huge maple tree trimmed....large bark on the left side and a bunch of smaller limbs on the right side. Came out WAY BETTER than I expected! No more worries of power outages! The way they trimmed it looks so natural!!! HIGHLY recommened!!! Thank you guys SO MUCH!!!!!!!!!

The best tree service I ever used!
Great price- great value- courteous- worked like they knew exactly what I needed to have done- cleaned up and left- my yard is lovely-
You cannot go wrong with these guys-
I am a very happy customer-

Scott did an excellent job trimming my hundred year old Pin oak , John and Chris helped with the rest and cleanup was perfect!i would use Eco-tree again !!! Very professional.

Great price and outstanding workmanship. Arrived on time and did a great job of removing this huge oak tree. Cleaned up when they were done other then the missing tree you wouldn't have known they were here. Highly recommend these guys.

awesome experience!!! the crew arrived on time, professionally handled the crane in between tight spot near house, finished removing 2 trees, taking away a loose hanging limb and trimming a third tree in less than 2 1/2 hours!!! highly recommend these guys!!! cleanup was the final touch!!