Home Services reviews in Maple Heights, Ohio

This is without a doubt one of the worst Home Depot stores out there. I placed a call to see if they had a particular item in stock as I live an hour from this store. I wanted to verify before making the 2 hour round trip. Makes sense right? One would think at least. I called and spoke to someone in Lawn & Garden. Let's just say he was TERRIBLE. Awful service, it was as if I was an inconvenience to him. He finally found the item and I asked him to please hold it for me as I would be coming to get it in couple of hours. His response? "you need to contact Will Call to do so". I said "could you please handle this for me so I don't have to go through all this again with someone else?" How next response? "this is not my job, but I will do it". REALLY? Wish I was lying folks but this is a true story. I wish I could give a zero. I was desperate to get this item as this was the only store in a 50 mile radius that had it. I got the item and I will NEVER shop there again. Perhaps you should offer a customer service 101 class.

How many stars for a ghosting?

Kevin and his team installed a shade sail above our patio. It’s beautiful and the quality is top notch. Thank you, Turf World! 👏🏻

I have used TurfWorld twice over the last few years. First time we wanted to replace a wood deck but had no ideas as to what to build instead. Kevin (owner) put together a design proposal which included a walkthrough video that was fantastic. We had him build the two level stamped concrete patio that everyone comments is wonderful. Then in 2021 we had him come back to put in a long low retaining wall to hold a flower bed around our sun porch. This is a family business and the crew always arrives at the scheduled time. They work quickly and always clean up at the end. I highly recommend Turf World for outdoor projects.

The Turf World crew did a spectacular job on our lawn and deck project which included deck tear out, new deck build, lawn grading, and putting green installation. Kevin and his crew are punctual, reliable and trustworthy. They are so easy to work with, extremely professional, and really think of and attend to every detail. They are also exceptionally neat and tidy, cleaning up every day before leaving the job site. We enjoyed the the Turf World crew so much, we missed having them at our house once our project was finished!

Kevin created a design for our deck which he presented in a 3D video that enabled us to see what the real thing would look like from all angles. This step is so helpful to set expectations, modify if needed, and ensure no surprises in the end product. I highly recommend Turf World for landscaping projects!

Turf World transformed our yard by designing a beautiful new stamped concrete patio to replace a large but tired wooden deck. Kevin patiently listened to our ideas and provided insight and expertise that made the final product exceed our expectations.

Kevin and his team were easy to work with and responsive to several follow up calls for maintenance related questions we needed guidance on.

Luke and Kevin were great.
They did our patio, firepit, and irrigation.
Luke came out on a Sunday afternoon originally to give us an estimate.
Very rare in today's world.
We would highly recommend Turf World.

We cannot thank Turf World Co. enough for the incredible job they did on our dream patio! They have been amazing with communication throughout the entire process and their passion for what they do truly shows! We highly recommend them if you are looking for your dream patio, landscaping or even a shade sail!!

Rude as hell answering the phone

Although I did not get to use the service because of bad blizzard conditions and demanding needs for the service. I would try the service again and call days ahead of the snow storm so that I am not that far down on the list.

Great people.

Great company

Excellent customer service

Very good

I really like Sajovie Brothers.

Unprofessional. Caught the workers peeing on my trailer on a site.

Got excuses for missed mowings and cleanups so I switched the company no problems

We wanted a new look for our front entry and they delivered. They listened, communicated, and were very professional.

Have had nothing but good experiences with this companies. Their landscaping is phenomenal and they are so knowledgable on design. Whenever something has gone wrong they always make it right and I appreciate that.

These guys have the BEST customer service I think I have ever received from anyone. I had a concern and it was taken care of immediately. They do awesome work and are very professional. Would highly recommend.

There has not been a job, done by Sajovie Bros, that has looked less than perfect. The workmanship is fantastic and you can see the attention to detail in their work.