House Cleaning reviews in Maumee, Ohio
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I recently had leaf filters installed at my primary resident. The salesman Alde was a friendly guy and assured me that they are the best seamless gutter company in existence. I then scheduled and had the installation the following week. The Installers arrived and began installation. They were very friendly and one of the workers had his young son helping. We talked and laughed until I noticed the soffit they were installing were very clean on one side but filthy on the other side. I asked his son to see it and he hesitated until I asked him to turn it over. He then flipped them, and I saw they had painted my old soffit and was reusing them. I immediately was upset and said, "I paid for new material so why are you using the old material?" "He said the company didn't order enough stock" I said why didn't you tell me what you were doing?" "You are taking advantage of me, and I don't appreciate it!" He made a phone call and said they will be back the next day with new material. They did return and replaced with new material. I wanted and inspection to be sure that the rest of the home was new material. I called the Maumee office and spoke with Katlyn. She scheduled me for 4-6pm inspection. Bruce called back and said, "inspections are only done in the A.M". I said, "I work" He said "they will only come out in the morning." I scheduled the appointment for 8am and asked for corporate number. Jack said I cannot speak with corporate and when I called the corporate number it sends me to Maumee, Ohio office. I'm not satisfied with the shiesty behavior of this company or their contracted workers. They are in this together the lack of concern when you call to complain. I will be pursuing this issue to be sure no one else is taken advantage of. Please share story.
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Excellent service, professional service.
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Tabitha made our decision an easy one!! Our house did not have gutters when we bought it, and we spent two years shopping around to find the right gutter company. When Tabitha came to our house, we knew we had the found the right person to help us. She was professional, knowledgeable, patient, and helpful. We are so happy with our new leaf filter gutters and guards. The financing process was easy, and our new gutters were installed within three days of receiving our estimate. Hopefully we'll never even need the lifetime warranty that comes with them, but that peace of mind having it is priceless. If you need new gutters, or even just leaf guards for your existing ones, call Leaf Filter and ask for Tabitha. She is the best!!
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Good, Bad & the Ugly
1st the good: it does keep leaves & junk out of your gutter.
The bad: small debris accumulates on top, especially cottonwood fuzz! This blocks water from getting thru the screen. Yes you WILL have to climb a ladder with a brush to get it off or water runs right over it & OFF the gutter. Basically as if you have NO gutter at all.
The ugly: in winter snow & ice builds up on top, I had about 5”+ of solid ice on top, too thick to get off. Water ran right off, onto my wood deck ruining the finish. I had to wait till spring so I could break it up & throw chunks off… again climbing a ladder.
For the price: keep in mind the material is not some space age miracle, just panel frame ‘sections’ with probably stainless screen. It installs really fast. They did not inspect my gutters & I had already cleaned them… They quoted a ridiculous price. Divide the price by linear ft to see how much they are charging for material & labor. Shouldn’t be a fortune. I had to dicker. And ask yourself what may get ruined by the runoff & if you’re ok climbing a ladder to clean off. -
The Salesman and installer were very professional and nice. It was a very good experience.
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Cheryl did a great job. Very pleasant to be around
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John was very through in explain everything and helped me with the application!
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Snow covered the work so I couldn't get a good look at it. Leaks will have to be caulked in the spring.
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The installer did a great job! Was on time and did the extra things I asked him to do like clean the front of the gutters on the front of the house. And fix a gutter that leaked!
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Cheryl was very helpful knows her business she needs a raise.
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Carter worked in terrible conditions. Never got up to freezing. My gutters look great.
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The project was done all in one day. Installers were professional. There was a little gutter debris found in the yard after the first hard rain storm. I'm very satisfied with the job overall. I'm hoping the leaves will not give me gutter problems in the future.
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Service was prompt and polite, they mostly cleaned up after themselves. I really wish they would have left a receipt that I paid them large amount of money.
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The price was satisfactory. The saleswoman was knowledgeable and friendly. The job was scheduled and finished in just days. The installation was thorough and professional, although your installer could have used a better vehicle. I have already made one referral and will most likely refer more friends and family. The only thing I did not get was a sign for my yard to show the neighborhood what great work you do.
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Gutter install. Salesmen Nic LaQuatra seemed knowledgeable. I asked questions about my metal roof and the large drip edge he assured me they could install wedges to get things secured and to the proper pitch and height. First mild rain things went well. First heavy rain water was running right over the top because the gutters are hung way too low. I took videos and sent them to Nic. He AGREED that was not right and put in a ticket for a service call. The same guy that installed them came out (I was at work) and did not make any changes. I contacted Nic he said the installer claims they are ok. I disagreed and referred to the video I sent him and said if they are only going to work in mild rain not all the time I want a partial refund. He said he would ask but got back to me a week later and said the company will not refund or adjust the gutters. He then lost all sense and any shred of character he had and tried to blame my metal roof and pitch as if he was not aware of that when he came out. The excuses continued to roll even though he had already agreed they were not functioning properly and it became clear this guy and this company are complete trash. Do a terrible install, admit it's wrong, refuse to adjust, refuse to give a partial refund. Once the check is cashed they are on to their next scam.
Follow up. After they posted that I should contact them I did. They said they would forward my concerns and then nothing happened. They must have someone post that reply to give the appearance that they care about quality. They do not. -
All employees were polite and knowledgeable! We have gutters all the way around the house and they did a beautiful job! They cleaned up the yard and hauled the old gutters away. Nice Job!
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The process from start to finish was so smooth and timely. They had great communication with each other and me. That seems rare these days. They did amazing work and left nothing behind to clean up. They even took our downspouts sitting by our trash cans that had fallen off a few months ago, and disposed of them for us! Kind, courteous, and efficient.
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Great job! Very satisfied! Installer did a fantastic job installing and cleanup! I would highly recommend this product to everyone!
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Got the estimate I wanted, scheduled for the next day, and you can't even tell that they were here. Couldn't be happier!
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It was one of the best experience I've ever had with a problem being solved. Nathaniel Ross, listened to my concerns and resolved then. Thank you Nathaniel 😊 I best gutters in the world now!!!!!!!!!!
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They did a great job, very pleased. Installed new facial wood and new gutters. Thank you!