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Roto-Rooter
About the business:
In the heart of Medina, we're Roto-Rooter – your dedicated plumbing and home services specialists. With a commitment to excellence, our team of professionals excels in plumbing, contracting, drainage services, excavating, and water damage restoration.
For over four decades, we've been proudly serving the Medina community, providing reliable solutions that meet your unique needs. Our expertise encompasses a wide range of home services, ensuring we tackle every challenge with precision and efficiency.
Whether you're facing a plumbing emergency, need drainage work, or require water damage restoration, our team is here to deliver outstanding results. We prioritize transparency, quality workmanship, and customer satisfaction in all that we do.
Join the many satisfied homeowners who trust us with their homes – choose Roto-Rooter Plumbing Services in Medina today for top-tier service.
Services:
All services 5-
Plumber
Book from $50In Medina, we're the plumbing experts at Roto-Rooter. Homeowners turn to us for prompt and professional solutions to their plumbing …
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Contractor
Book from $50In Medina, we're more than just plumbers – we're your comprehensive contractors. Our Contractor services extend beyond pipes to excavation …
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Drainage Service
Book from $50In a drainage crisis, homeowners in Medina can rely on us, Roto-Rooter. We offer comprehensive Drainage Services to swiftly clear …
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Excavating Contractor
Book from $50In Medina, we're not just an excavating contractor—we're your reliable partner for comprehensive digging solutions. From trenching to site preparation, …
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Water Damage Restoration Service
Book from $50In Medina, we're your go-to experts for prompt water damage restoration. When unexpected flooding strikes, trust us to swiftly extract …
Hours of operation
- Mon – Sun
- Open 24 hours
Latest reviews
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Joyce Ratcliff8 June 2026
Our down spout underground drain was blocked and we called Roto -Rooter for service. The service technician came out, located the problem and worked until it was resolved. If we need service again, we will call Roto-Rooter.
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Gary Calhoun8 June 2026
Ethan from Roto-Rooter did a great job clearing my exterior downspout and drains. He thoroughly explained the procedure and assured me that Roto-Rooter has a 6 month guarantee if their work didn’t solve my drainage problem.
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Dale Versteegen8 June 2026
UPDATE: Since writing this review the company has called to resolve the matter. Hence the change from 1 star to 4. The resolution was fair and involved paying for the PRV as that part cannot be returned and a basic service fee that would have fixed the original problem.
Our home experienced a persistent whistling sound from the main bathroom. A technician from the company came out, heard the sound, and immediately attributed it to the pressure-reducing valve (PRV). He went to the basement but admitted he didn’t have a pressure gauge to confirm the diagnosis. Despite no other symptoms—no water hammer, pressure issues, or expansion tank problems—the PRV was replaced at a cost of $800.
After the repair, the whistling persisted during testing. The technician left but had to be called back since the issue was unresolved. During the second visit, the same technician heard the sound again, checked the bathroom, and diagnosed the issue as a faulty toilet fill valve, quoting $200 for the repair. I expressed concerns and declined the service. After the technician left, I adjusted the height of the fill valve myself, and the whistling stopped.
Before leaving, the technician assured me someone from the company would contact me about adjusting the charges. Despite multiple follow-up calls and emails, I have received no response. This experience reflects a lack of proper troubleshooting and customer service. Homeowners should be cautious of unnecessary repairs and incomplete diagnostics.
I was hoping to resolve the issue with Roto Rooter, sadly it seems they just want to ignore my concerns. Save yourself the troubles and find a different plumbing service.
