Reviews of local pros in Miamisburg, Ohio
-
Have used them twice, once for Plumbing issue around pressure issues and they identified and fixed an Issue I had missed (along with the original issue). Then a second time for HVAC, and Mike their tech was amazing, highly recommended.
-
Hands down the best experience I’ve had with any plumbing company. Ricky by far made our experience pleasant in a time of disaster! He went above and beyond working till 11 pm to solve our issue on a holiday weekend and made us feel like family; hell he took the time to teach me a couple tricks. Ask for Ricky with your next plumbing problems you won’t be disappointed.
-
Josh was my tech and he was very professional and polite. Got the job done in a timely manner and we are very pleased with his services. Would recommend their services again and to also anyone else that needs something done.
Thanks again!
Jeremy -
One of the most positive customer service experiences I’ve had in a long time! From Becky who handled my initial call to Paul and Damien, the technicians who came to my home, the responsiveness and professionalism were top-notch. Had a really negative experience with another company who canceled final hour on a Friday afternoon, and Ed Riker Plumbing came the same day and went above and beyond. Five stars!
-
From the moment the receptionist answered my call I felt that I was being treated with the up most priority. After discussing our situation they were able to send out the right technicians for the job. Ricky and Justin were professional and asked the right questions. Ricky's initial prognosis was dead on and saved us a ton of work. Within an hour we knew the issue and their team at the office was able to get us a tanker truck to take care of the issue the same afternoon. For new customers we want to send a big thanks for the 5 STAR treatment. We're very Grateful and we can highly recommend Ed Rike Plumbing.
-
Ed Rike is the only plumbing company we will call. They have done work for us before on our well pump as well as a few other things over the years. Everyone they have ever sent out is top notch. Everyone is polite, very knowledgeable and they leave a clean area when finished. They are great with pets in the house as well. Their rates are not only good compared to other plumbing services, but the value in the quality of the folks they send makes it a bargain. Today we had Doug and I really can't say enough good about him. He was on time, and took time to explain what he was doing which I appreciate. He documented everything with photographs, and walked through everything he did. But again everyone they have ever sent is truly best in class. If you are debating who to call for a project or an emergency, do yourself a favor call this company.
-
I have a home warranty that required me to use their plumbing company they contract with for my water heater replacement. I had a terrible experience - so much so that I chose to cash out so that I could use the plumbing company of my choosing. Of course I chose Ed Rike plumbing - I’ve used them before and had a wonderful experience. It was the same this time. Everyone at the office was pleasant and easy to work with. Ricky and his apprentice, Justin showed up to replace the water heater and were amazing. Ricky took the time to explain everything he had to do and why, which I really appreciated. He showed me all the ways he tested it afterward to ensure it was safely installed, which was also greatly appreciated. These guys are wonderful, hard workers, with integrity. It feels good to have a plumbing company be so transparent, honest, and caring! Will definitely be using them in the future and recommending them to all my friends and loved ones!!!
-
I do not recommend this company, at least the Miamisburg one. I feel I was excessively overcharged… for little repairs completed. And, almost a scam in stating a total of $470 .. saying I was given a half hour taken off and a 25% discount, which means the cost would have been even more scandalous.. Find someone much more professional and customer friendly.. These people are not that!
-
I do not recommend this company, at least the Miamisburg one. I feel I was excessively overcharged… for little repairs completed. And, almost a scam in stating a total of $470 .. saying I was given a half hour taken off and a 25% discount, which means the cost would have been even more scandalous.. Find someone much more professional and customer friendly.. These people are not that!
-
One of the most positive customer service experiences I’ve had in a long time! From Becky who handled my initial call to Paul and Damien, the technicians who came to my home, the responsiveness and professionalism were top-notch. Had a really negative experience with another company who canceled final hour on a Friday afternoon, and Ed Riker Plumbing came the same day and went above and beyond. Five stars!
-
Ed Rike is the only plumbing company we will call. They have done work for us before on our well pump as well as a few other things over the years. Everyone they have ever sent out is top notch. Everyone is polite, very knowledgeable and they leave a clean area when finished. They are great with pets in the house as well. Their rates are not only good compared to other plumbing services, but the value in the quality of the folks they send makes it a bargain. Today we had Doug and I really can't say enough good about him. He was on time, and took time to explain what he was doing which I appreciate. He documented everything with photographs, and walked through everything he did. But again everyone they have ever sent is truly best in class. If you are debating who to call for a project or an emergency, do yourself a favor call this company.
-
From the moment the receptionist answered my call I felt that I was being treated with the up most priority. After discussing our situation they were able to send out the right technicians for the job. Ricky and Justin were professional and asked the right questions. Ricky's initial prognosis was dead on and saved us a ton of work. Within an hour we knew the issue and their team at the office was able to get us a tanker truck to take care of the issue the same afternoon. For new customers we want to send a big thanks for the 5 STAR treatment. We're very Grateful and we can highly recommend Ed Rike Plumbing.
-
Ricky came to our home on time and as promised. He evaluated our outside faucet that had been leaking. He came inside our home to look at the piping. He was courteous and put on booties every time he came inside the home. He provided a cost of the replacement cost. Once I told him to do the work , he was helpful and worked diligently. I was very happy with his work and attention to details and left our home carpets in the same condition that were there before. He cleaned up thoroughly and was pleasant to work with. I would recommend highly to anyone needing Plumbing work.