All reviews for 1-Tom-Plumber

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    5

    Jacob S was awesome!! Came first thing in the morning & immediately identified the issue, got the part from his truck then fixed immediately. Whole process went very smooth and quickly. Nice & friendly as well. Talked to him about future projects as well, very helpful!

    5

    Cullen was great and did fantastic job and was fast and friendly did a terrific service I really appreciated and enjoyed his work !

    5

    One Tom always does good work! We got to meet Sonny today and he’s a great guy! Definitely recommend!

    5

    We just used 1-Tom-Plumber for a sewer line clean out and Sonny our technician was super professional and did an excellent job. Thank you, would highly recommend this company.

    5

    Conner was an outstanding plumber. He was communicative, punctual and went above and beyond on the job. I was totally satisfied with the work performed and the professionalism shown.

    5

    Matt was awesome! We had water everywhere so called them and they had him to our house within the hour. Super friendly and professional. Took care of the issue and gave advice for restoration companies. Not a fun way to start a morning with water all over our house but Matt took care of it quickly. Definitely would recommend!

    5

    Cullen serviced our kitchen sink in our office break room and was able to get our sink back to functioning as it should!! Very personal able and professional! Along with being respectful to everyone he came into contact with! Highly recommend Cullen and 1-Tom-Plumber for services needed!

    5

    Sam was awesome! Came out and fixed out main line at 9pm on a Saturday night. He was helpful, knowledgeable and went over everything in great detail! Highly recommend.

    5

    I had the pleasure of working with Sonny Boyce of 1-Tom-Plummer. (Cincinnati) He was excellent at diagnosing a complex sewer backup issue. It took him very little time to find and fix the problem and I would highly recommend him and the 1-Tom-Plummer crew. His professionalism, confident demeanor, and drive to fix the problem quickly was superb.

    5

    Brad did a great job on replacing wax for my toilet today. Also he was very patient to explain everything to me. Thank you very much Brad!

    5

    Amazing work across the board. I originally reached out to them through Home Depot, got an estimate and review for the replacement of my water heater. They were very honest and knowledgeable in all of the questions and requests I had. There was some delay before we went through with the replacement, and in that time they were no longer with Home Depot. I went through another plumber because of this, and was dissatisfied for a few reasons. I felt like they were attempting to up-sell me, they had to reschedule 4 times, and they were unreachable directly for updates, questions or concerns. This had me circle back to 1-Tom-Plumber to have them complete this replacement. They were in and out very quickly the following day. Professional, reliable, and honest.
    Thank you!

    5

    Manny did an amazing job. It was a simple fix so he walked us through how to resolve the issue ourselves next time if we need to and didn't try to upsell us on anything. Great experience.

    5

    Ben L came to my home and with my plumbing issue. He was very informative and and answered a lot of questions for me. I just want to say thanks Ben&1-tom plumbing, I really appreciate you!

    5

    Ben L was great. Efficient and knowledgeable. Quickly located the clean out’s available to check for us. Was very respectful!

    5

    Ben L came out to look at my pipes after my house inspector said I may need to get them jetted. Ben went above and beyond, telling me what was/wasn’t normal and what he recommended. I know nothing about pipes and he explained everything to me in a way I understood. 10/10 service. Will definitely use this company again because of Ben’s dedication.

    5

    Sonny and Connor were here for our sink that was clogging. They were EARLY to their appointment and were super clean and organized. Also gave great advice. Very happy. This is our second time using this company and have been happy both times.

    5

    Ben L truly saved the day! We managed to drop a vape in the toilet (don’t ask how), but he handled it like a pro. Appreciate the quick help!

    5

    Cullen was great and took care of our problems quickly and thoroughly!

    5

    Everything about our experience with 1-Tom-Plumber was great! Scheduling was fast and easy, they were very communicative via email for things like appointment reminders and invoices, and our technician Sam was friendly, knowledgeable, and gave us great advice that made us feel at ease. I can’t imagine we’ll work with anyone else going forward.

    5

    Cullen did a great a job with unclogging the kitchen sink, it was filled with grease and hair. He was very thorough with getting everything done and in a timely manner

    5

    Austin and Max did a phenomenal job diagnosing a major leak in our yard. They were professional and kind, took the time to explain where the leak was and what steps will need to be taken next. Anytime we have any plumbing needs, we call them first as they always do great work. Oh…and the pink plunger is cute too!