All reviews for 1-Tom-Plumber

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    5

    Cullen was prompt and friendly. Courteous about the work and performed the task quickly.

    5

    I am so happy with the job Esteban did for us! He came out the day we needed him and was able to repair our leaky faucet right away. I highly recommend 1-Tom Plumbing!

    5

    Brad was an excellent technician and promptly diagnosed and addressed our issues. In addition he demonstrated excellent customer service and understanding by wearing a mask as we have a newborn in the home. Thank you!

    5

    I wanted to share that I had a great experience with One Tom Plummer. Brenen was so efficient. He explained all details, cost and issues. I would highly recommend this business. I will be using them once again if needed. We are so grateful for the efficient and fast, friendly service that he was able to provide. I have an image; not sure how to post if needed. Excellent work!! Thank you!

    5

    I highly recommend this company, our church was in dire need of emergency plumbing services, it was very nice to speak to this company as I was unsuccessful in reaching any other company (during my time placing calls for same day service), when I spoke to the representative, they were very pleasant and I was shocked when she said someone could be in route within an hour. From start to finish, Brad was very great to deal with, he was very transparent and calm and was very informative when he was out to inspect and write up all of the details for estimates. Once the work had been scheduled, Brad and Parker were the ones assigned to the job, it was nice to have the same guys come back to do the job. They had a lot of work to do at our church with replacement of gas pipes, it turned into a very extensive job, however it was impressive how they handled it and completed the work within a day and a half. This company is professional, pleasant, friendly and it’s safe to say if West Side Baptist Church had any future plumbing needs, we will definitely reach out to 1-Tom Plumber and his team. Thank you 1-Tom-Plumber, we are glad your company helped our church get back to functional again!

    5

    Cullen was able to fix our problems and give estimates on long term solutions. Highly recommend!

    5

    Matt came out and today and fixed my leaky shower. I was given a window of 8-10 and he arrived on time, knew what the problem was immediately and got it fixed quick. Overall great experience

    5

    Jerren and Sam did an awesome job. They found a problem several others from other companies couldn’t find. And they were sweet and respectful young men.

    5

    Worked with Brad he was awesome and fixed our water heater effortlessly! He was very customer service oriented and got the job done! Thanks so much Brad

    5

    Sam did a phenomenal job! He was personable, thorough, and conscientious. He was very forthcoming throughout the process, making sure I understood the charges and what he was doing along the way. He made certain that he had thoroughly removed the clog and explained to me how to avoid that issue in the future. He protected our flooring and cleaned everything up afterwards. One Tom got us scheduled the same morning and Sam was finished and out the door less than 3 hours from the time I called. Could not be more pleased with One Tom Plumbing and SAM!

    5

    Was on time. Gives a call ahead to let you know how long it'll be till he's there. Talked it all the way through thorough inspection. A definite 100% total satisfied . Esteban was great. A 5 out of 5

    5

    Andrew was terrific, friendly and professional. Very knowledgeable and gave us a good understanding of what he was doing and needed to do. We are totally satisfied! Highly recommend! And highly recommend Andrew!!

    5

    Brad was wonderful. Clean workmanship as well as professional. Explained everything thoroughly and was clean and courteous while in our home. Highly recommended, will be using for future plumbing repairs.

    5

    Connor was immensely helpful. Called him to fix drain issue in dishwasher and was able to solve the problem through the garbage disposal which sounds a lot better now too! Very respectful and professional, strongly recommend Connor and everyone I’ve dealt with at 1-Tom Plumber!

    5

    Matt was excellent and kind. He came out to help with an outdoor plumbing situation after a snowstorm. He was efficient, fast, and offered great advice. Tom Plummer is lucky to have him!

    5

    Can’t thank these guys, and specifically Manny, enough. Professional through and through. Manny got here within 2 hours of the call, and was in and out in an hour! The install looks amazing! He was polite, professional and personable. Thanks so much, Manny!

    5

    Brad, is truly an asset to your company! Very personable, and knowledgeable. I've not ever experienced a better plumber and I've met quite a few! I truly hope he is acknowledged for his exceptional work within your company. Because of him, I will recommend One Tom. He made a lasting and fantastic first impression for your company. Thank you all so much!

    5

    We found 1- Tom Plumbing a few weeks ago after a DIY mishap that could have turned into a very expensive mistake. Instead, they stepped in and saved us about $10,000 in contractor fees. Huge win….not all heroes wear capes!

    Today, Jared came back out to install our water softener, and once again the experience was excellent. He was on time, professional, clean, and genuinely friendly. He even took the time to look at another plumbing issue we were having and fixed it on the spot with no hassle.

    It’s rare to find a company that’s this reliable and thorough every single time, but 1 Tom Plumbing delivers. We will absolutely be using them again for any future plumbing needs and 100% recommend them.

    5

    I appreciate Brad coming through and being very thorough about his work. He was patient, kind, and a great conversationalist. He was friendly to my dog and made sure to offer the work he felt was applicable for the situation. I would recommend this company again and plan on being a repeat customer if needed.

    5

    Sam provided excellent service when my basement floor drain backed up. He was professional, efficient, and answered all my questions patiently and knowledgeably. I also knew the price up front which was very helpful. Thank you Sam for going above and beyond!

    5

    Matt was here at 10 sharp. 45 minutes later I have a new toilet!!! He was very nice and took everything away. Great service. Highly recommend this company!