Solar Energy Company reviews in Milford, Ohio
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I had a great experience with Icon Solar and was very happy with the service the whole way through. The system is working well. Installed close to a month ago.
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Had a fantastic experience with this company and the installation of our solar panels. They went above and beyond to guide us through this process and had solutions for all situations that arose. I highly recommend working with Iconsolar.
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Excellent customer service from Zack Weiber and Joe Wallace. They were able to solve a tricky connection issue that had been troubling me for weeks, so I can now measure my output in real time. Looking forward to seeing just how much I’m generating and saving.
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We were shopping for Solar, and ran across ICON. Sean was honest and awesome. Our system wouldn’t have been efficient due to trees surrounding our home, and we would’ve been lucky to hit 20 efficient use of our power. So we had to back out, but in the meantime, we’ve got companies telling us all sorts of things. If we move to a better location, I am calling Sean first. Thanks for the honesty and saving us from making a bad call that could have had a tremendous effect on our family.
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ICON Solar installed 36 solar panels on our new house in October 2021; Duke Energy allowed the system to be activated in late January 2022, thus the system has been used for 10 months and 13 days, as of today, December 6, 2022.
As I look at the Enphase data on my phone, I can see that the system has generated over 14,100 kilowatt hours and that we have consumed 13,300 kilowatt hours. The system was designed to produce 1,350 kilowatt hours per month. What was promised to me regarding the energy it was projected to produce was correct.
Our house uses gas for the furnace, clothes dryer, stovetop and range. The electric usage includes multiple computers, TV's, two refrigerators, a freezer and a wine chiller, hot water production and keeping the summer inside temperature at 67 degrees for 3800 square feet of living space.
The garage has a mini split for heat and AC, and a charger for our electric car.
I cannot say 'Thank You' enough to the folks at ICON for leading us through the entire process of planning and installing this system for us. We have zero costs for our daily driving excursions, we enjoy the comforts of a cool house in August, and we can activate comfortable AC or heat in our garage.
After deducting the Federal tax incentive for the solar panels, and the tax incentive for the electric car we bought this year, this system will pay for itself in less than seven years.
Thanks to all the great people at ICON. -
While the salesmen were nice and fairly informed. When I asked for a written estimate for solar with backup power I was written off. Apparently the company only wants to help those who wish to stay on the grid. I have no interest in paying to become the power grid. Also this is just a transference of money. You will never have a $0 electric bill, and will have a hefty solar bill on top of that. While your rates increase for grid power. Either become self sufficient or keep paying. I could pay a power bill for 33 years with what a system would cost me. Which is nearly 10 years longer than the panels will last.
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Awesome local company! Got us up and running through every step. The electricians and roofers are employees and that’s a big plus! They cleaned up the work site and everyone was very friendly! After permits were pulled it only took a day to get the panels installed. Super impressed.
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I spoke to many different solar companies and ended up chosing ICon. They were, by far, the most informative and competitive in price. This is the best money we could have spent! Nothing like getting $0 electric bills with credits! Would recommend this company to anyone!
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When I was looking to put solar panels on my house, I struggled to find a company nearby that actually seemed to do it. Finally, I found Icon Solar, and they were fantastic! Rachel came out and looked at everything, figured out how many panels I needed, how many I could fit on my roof (thankfully it was just as many as I needed), told me how much it would cost, gave me financing options, explained how much I would save over time, went over the warranty, and answered all my questions. I've had my panels just about a year now, and I couldn't be happier! The only issue I've had with them was actually operator error when I reconfigured my wifi and needed to reconnect the panels to the app--tech support walked me through it with ease! The highest bill I've seen since getting the panels was about $17, but most of the time it's around $9 (as close to zero as I can get with still being connected to the grid). I highly recommend using Icon Solar for your home solar project!
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Everyone from Icon from the phone person, sales person and installers was friendly, professional and knowledgeable. I had numerous other companies bid for my solar panel business but none were close to the lower price I got from Icon.
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The Icon Solar team was thoroughly professional during the design and installation phases of the project. The equipment has performed without a hitch for the past two years and our latest monthly electricity bill was $0.22, what's not to like?
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I have recommended Icon Solar to many friends and neighbors because I love that I haven't had an electric bill in 8 months. The install, service, and sales team was great! Only had one issue with microinverters going down and was out for a significant time IMO. But going solar and with Icon was the best decision!
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I am delivering this testimonial of service on behalf of my parents Gene and Peggy Cook. They most certainly wanted to express in writing their appreciation of your services and of course give full permission for you to share this with any prospective clients.
"We have been dealing with Icon Solar since 2009. We were one of their first residential customers. Their salesman at, that time, was James. He was very thorough in explaining the product, and he was always prompt in answering any of our questions or concerns.
We had 25 panels installed in 2009, and added five additional panels in 2010. In 2017 we moved to a new house and Icon installed 48 panels. In 2018, we had 17 additional panels installed.
Through all of our interactions with Icon, we have been totally pleased with their service, pricing, knowledge, management team, and excellent installers.
Prior to having solar power our electric bill was three thousand dollars per year. In the almost nine years with solar, our electricity costs have been zero.
We highly recommend Icon and their entire staff!"
-Gene and Peggy Cook -
Icon Solar did an amazing job with the solar installation on our house. It looks awesome and was significantly less expensive that the other companies that we had quote the job even though they use the same exact inverters and panels. I couldn’t be happier with how it turned out! I would absolutely recommend this company.
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In advance of installation, I had prompt email exchanges with ICON Solar to answer all my questions. The technician who came to evaluate my site and design the installation was similarly knowledgeable, efficient, and professional--qualities demonstrated by the installer as well. ICON Solar has continued to be helpful in the certification process with my electric company. I would definitely recommend ICON Solar--in fact, have done so to neighbors.
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Icon Solar was outstanding in all aspects of their service and in the quality of their product. Rachel, our salesperson, met with us to go over our past energy usage and designed a system that would meet our energy needs. Installation was seamless. Scott, the electrician, and the rest of the team completed the installation in about six hours. When we called with questions everyone at Icon Solar was friendly, professional, and provided us with clear answers to our inquiries. My wife Megan and I highly recommend Icon Solar. We couldn't be happier.
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I have a tough roof to install solar on, the Icon folks took their time and found a solution that worked for me, my house and my budget. They installed the system and helped me through the paperwork and hurdles before and after instillation. Highly recommended.
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I found the online solar panel research to be daunting. Too many fake rankings that were really just advertisements. I narrowed my search down to two. One nationwide--Blue Raven, and one local-- Icon Solar.
It's like buying a new car. I determine exactly what I want, and then contact several dealers. The product will be the same, but the price will vary. I wanted 22 405W panels, each with an individual inverter, and 10kWh of battery storage.
Both companies had excellent, informed sales guys. Both came up with identical total cost. Both would help recoup the 30% federal tax credit.
But Icon offered a whopping discount for cash, plus allowed me to use a cash-back credit card. This made their bid over $9000 LESS than the big national competitor. And sealed the deal for me.
Plus, ICON is local, has been around for over 15 years, and has maintained excellent communication throughout the process. Everyone I dealt with was professional, committed to Icon and to doing a good job for us. Andy, Jake, Tyler, Matt, Neil, and the whole installation crew-- all are good guys who provided the warm, local, customized result we were looking for. Two-day install, up and running almost immediately.
You don't just get the hardware, but an entire system to support it. A sophisticated app tells you in real time how much electricity you have produced. How much you consumed. How much you imported from the grid. How each individual panel is performing.
How much you EXPORTED to the grid for future use. Here in mild, sunny May, we have been exporting energy back to Duke every single day. This will be subtracted from our Duke bill in high use months, like August and September.
As a Duke Ohio customer, I can go to their website to see that exported energy value subtracted frm my bill. Each state differs, but in Ohio, our "net metering" permits a dollar for dollar bill reduction for energy we send INTO the grid.
I am thrilled with our new Solar Panel system, and with everything about Icon. The ENPHASE Panels and batteries are working great and are very well supported by that company. I can heartily endorse these companies and products. You do need good support, though, so going local with Icon is the way to go! -
I had my system installed in 11/2018 with Icon, and my only regret is not having it done sooner! Icon's competent service and friendly, thorough communication is as amazing as their product!! My monthly payments on my solar panel system is wayyyyy less than I was paying monthly for my monthly utility bill, and I actually own my panels, versus throwing money away paying our local utility monopoly. If you have been thinking about going solar, but are still on the fence, I strongly encourage you to at least have a chat with them. My house is now one of 4 solar-powered houses on my street from Icon - we are all happy customers!
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Two experiences. Four years since installing panels on our roof. Data says we have a yearly savings of 25% and have an estimated 25 tons of carbon dioxide kept from the atmosphere. Thursday we thought some of the squirrel barrier came lose and today and made sure everything was intact. Excellent service !!!!
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My experience with Icon went very smoothly from initial contact with the helpful sales representative through installation. Based on quotes I received from other vendors, their price was fair. We purchased panels, Enphase inverters and a Powerwall, and the system is working exactly as promised.