Oakland Nursery

I went in to ask some questions about splitting off my
Bromeliad pup and size pot for repotting. The person said I needed to wait until the next day or two and talk to Jamie and that others in the store couldn’t help with this. I have heard great things about her from my mom and a few friends so that sounded like a good plan. Unfortunately she doesn’t seem to follow her schedule so three times I checked to see if she was working before making the drive, only to be told by her coworkers she’s on the schedule to be there but hadn’t shown up yet. Finally got in touch w/ her and she was so rude! Like outright nasty on the phone.
Told me she wouldn’t have time to repot for me (which I had said wasn’t even what I was looking for). Told me she had “vendors and important people” to help so she wasn’t sure she’d have time if I came to the store. I asked if I needed an appointment and she said “no you can come in, but I may be too busy to help you”. What terrible customer service. How can you have one person in a whole shop who can help a customer and then that person doesn’t keep a schedule, doesn’t take appointments, doesn’t want walk ins and doesn’t want to help over the phone? I will be finding a new local company to support.

Everyone was nice and kind, I bought a couple air plants, a peperomia, a pot, and rooting powder. They are reasonably priced and had quite a few "rare" plants. I'd have to say it was very nice experience overall.

Beautiful flowers. nice atmosphere. Really good staff. Super nice people