HVAC reviews in Olmsted Falls, Ohio

Tim and his team are fantastic. Always perfect 5-star service. Friendly service, friendly pricing, and honest work with honest answers.

I've been using Portman Mechanical for over 10 years now it's always been the best for me!

This company was amazing ! The head tech Mike came out was professional and friendly and fixed my air conditioner in a hour. The office girl Jennifer was just as friendly!!! Thanks for coming out so fast! I will be a client forever!! There is a reason this company has 5 stars!

In my line of business of I work with multiple high end builders and design firms in rocky river, bay village, etc. and have been around plenty of different hvac contractors. I use Portman exclusively for my own home and as a recommendation for personal friends. I would put their level of detail, professionalism and excellent pricing as the highest in the area. You'll end up recommending them as I much as I do, they are that good.

This company is by the BEST! Tim, Mike and Kevin are all seriously amazing at what they do. Everyone is very efficient, kind, very clean, respectful, they have fun, and they do fair and HONEST work. I have had them out to our house to put in a new furnace, heat pump, thermostat, switch our appliances from propane to natural gas, hot water tank and a few other minor things. I couldn't be more impressed with this company. I would HIGHLY recommend them!

Tim and Mike are fantastic. I had them install a new high efficiency furnace and a/c unit in our home. Tim was great in estimating the size of the new equipment (I had made changes to the home since the old equipment was installed, so re-sizing BTUs and tons of cooling capability was really helpful - the other contractor gave me a bid based on a size-for-size replacement, which would not have been appropriate). The equipment they sold me was a perfect fit for my application, unlike another contractor who insisted on quoting more (and more expensive) equipment than I needed.

Tim is very knowledgeable about HVAC equipment and was very helpful to me in finding that "sweet spot" of buying enough capability (and technology) but not over-buying.

I have many positive things to say about their work, and I'm sure I'll leave some out here. But - they showed up on time on the scheduled date. They were neat and clean personally, and kept my house neat and clean while they did their work. These guys are craftsmen - their work is very tidy and they are very exacting in doing things right, and the right way. No cutting corners with these guys! They also were very willing to take the time to answer my questions and make sure I was comfortable and confident about what they were doing. They finished on schedule and tidied up after themselves in every part of the house they did work in. When I had a post-installation question they were prompt in coming back out to give me the guidance and support I needed. I don't think you could ask for anything more than Tim and Mike have done.

And the equipment worked as promised - I have saved hundreds of dollars in gas and electric costs over the last 8 months.

I heartily recommend Portman Mechanical, whether for replacement of HVAC equipment or servicing of existing equipment. They will always be my go-to guys for all my heating or cooling work. Next on the list will probably be adding multiple zones ...

I have used Portman Mechanical a number of times for furnace and a/c maintenance. They also installed a hot water tank. They have always been prompt and professional. They explained any maintenance issues and cost involved. I have found them to be very pleasant to work with.

Our older system was in need of maintenance and repairs, it ran on R22 refrigerant (still available for service, but no longer manufactured). In the midst of the late spring heatwave, a service representative was able to be scheduled. Soon our OLD unit was serviced and running. We learnt from our technician that he assumed a leak in the cooling system, though without further testing he could not tell for sure.

At that time, of the maintenance, my wife and I expressed interest in the possibility of updating our equipment. We scheduled for an appointment about a month later for a sales meeting with Tim Portman, Owner & and by chance our service technician.

About 2 weeks later we had to call for help, OLD system was failing to cool again. Tim was able to swing by later that day to add refrigerant, and left information on some of the HVAC options available to us.

We meet soon after with Tim Portman to discuss of needs and desires in a new HVAC system. We were able to make our order that day for the Furnace, a Heat Pump, Thermostat, and other items we wanted done.

The installation of the new system began on a Monday, just as the OLD system had begun to fail again that weekend. As the installation progressed, and the Heat pump was installed, that technician found a small leak on the outside of the house in the cooling line that was repaired. The entire installation was Professional, Clean, and Efficient.

In short, We are very happy with our new American Standard HVAC System. It's effortless to operate, goes automatically from AC to Heat, from Heat Pump to Furnace, to off. Whatever is needed it does it. It's also
so very quiet. As my wife says "I love it!". And of course, Tim Portman and his Technicians are the best.

Tim and Team were willing and able to install a very gently used Tankless Hot water system where i formerly had a regular 50 gallon tank . Tim took the time to walk through the details of the install including the math related to Gas supply and code for intake and exhaust. His team did a great job, detailed oriented and clean looking install. Very happy with the work performed by Tim and team. Thanks is Portman Mechanical!!

I've had Tim's company install a complete custom system at my shop and do a few basic tasks at my home as well. Not only are they beyond professional, but they are friendly, knowledgeable, honest, and talented at their craft. I can not recommend them highly enough!

This is my second service call. I had a tune-up on my furnace last fall, and an A/C tune up earlier this month. Service technician was professional, courteous, and efficient. The entire process was easy and efficient, from making the appointment to on-time scheduling. I would highly recommend Portman.

The professionalism that Tim and his crew brought to the project was outstanding. Tim showed up to my house for the estimate on time. He listened to what I was looking for and gave me his best solution. Then went over the HVAC system that he installs, American Standard, and all the bells and whistles that come with it. It's a pretty cool pice of equipment especially the thermostat provided. Tim and his team of knowledgeable gentleman showed up on day of install, dismantled all of my outdated duct work and reinstalled a sleek up-to-date duct system. It took them a mere 2 days to accomplish the substantial task. Now my wife, dog, and I are enjoying the comforts of AC that we did not have before, and soon heating the house will not be such a task as I only heated with wood in the past. Tim, you and your crew nothing short of amazing at what you do and for that I can with confidence recommend your services to anyone in need. Thank you once again.

Found Portman through the American Standard website and I couldn't be happier with the service I received from start to finish. Jennifer helped me communicate my problem with the technician and answered several questions. Portman was honest, fair and repaired my AC unit within a couple days of me contacting them. I had a quote from another American Standard dealer that was about 60% more than Portman. I will definitely be using Portman in the future.

I chose this company based on the rating, and they did not disappoint! We had Mike as our technician and he was extremely friendly, professional and did a wonderful job. The whole process of scheduling and repair was fast, affordable and reliable. Do yourself a favor and choose this company. You will be surprised that home repair service can actually be a pleasant experience with the right people!

I have been totally satisfied with the work of Portman Mechanical. I have several furnaces, two of which are rather old, they have helped maintain and keep them in top running condition. I have never felt they are trying to "sell" me anything. They present all the options and are able and willing to work with my budgetary constraints. I had them install a new furnace this summer and they were able to creatively add A/C to the unit into a 110 year old home that previously never had A/C. They were able to offer a financing plan and I would not ave been able to update my system otherwise. I find them to be friendly and professional and they called more then once just to make sure everything was running well and to see if I had any questions.

I had previously been with another HVAC company and now give my business to Portman.

My wife and I bought a house in 3/2020. Our home inspector wasn't able to test our AC when we had the inspection done since there was snow on the ground. Turns out it didn't work. Our house flippers we bought it from didn't bother doing anything with it. The furnace was only a few years younger than ourselves, and on its last legs. We went through 2-10 home warranty to get these replaced. After a couple months of arguing with 2-10 (both us and Portman Mechanical spoke with their representatives and spent hours on hold--thank you Portman Mech) we were able to get approved to replace our system.

Tim Portman came out to do an assessment on our 30 year old system, explained all of our options, and the prices involved, and was very considerate of the fact that we were expecting twins, so he wanted to make sure we weren't spending too much. He is an HVAC expert, and a consummate professional. We can't recommend him enough. Every step of the way, he and his team fought our home warranty company to make sure we got the repairs we deserved.

Tim identified flaws with our water heater that we were not even aware of, and weren't informed of by our home inspector. We had them make some modifications to our water heating system at extra cost, but when they ran into some unexpected problems, they went ahead and replaced the parts they didn't quote us for, at their own cost--we didn't pay. Stand-up guy, stand-up company.

Tim and Portman Mechanical installed a humidifier in our home. Their pricing was reasonable and they performed the work with the highest of professionalism. Throughout the process they key us informed and made sure we understood all the ins and outs of the system. Moreover, they were exceedingly polite to the whole family. I highly recommend their services.

My furnace stopped working when of course it’s freezing out! Called a few companies who couldn’t make it out that day or kind of pricey. I called Portman Mechanical, they were able to fit me in that day (were at my house within a half hour), very reasonable in price, super friendly and helpful!! I am very please with work and even more happy to have heat and even made it on time to get my son to taekwondo. I don’t usually write reviews, but I am so appreciative and wanted to say Thank You!!!! Amazing company!!!

Highly recommend!!! Called about a strange and worrying smell coming from the duct work and what we thought was the furnace. Mike was able to arrive in less than 2 hours. Although the problem ended up not being the furnace & was outside the house, Mike was SO helpful and kind to troubleshoot with us for 45 minutes. He really cared about figuring out the issue for our safety. Will DEFINITELY be calling him back for all our HVAC tune-ups and work!

At the last minute our furnace would not ignite. Called Portman Mechanical and they were able to come out the same day. They were here at the time promised. Incredibly impressed with the service from the office staff to the technician. When it’s time to replace heating system will use this company. Cannot recommend them highly enough!

Tim & Mike at Portman Mechanical were punctual, professional and able to get our furnace back up and running quickly. Our furnace decided to stop working on one of the coldest days of the year. I'm so glad we contacted them and I can't recommend them enough. Excellent service and very affordable! Thank you!

We just bought a house with a water tank that had been worked on by Portman previously. The pilot light wasn’t staying lit. We called at noon and Mike was out to help us within a few hours. He was extremely professional, friendly and answered all our questions. I will definitely be using Portman in the future. Would highly recommend!