Constraction reviews in Parma Heights, Ohio

Very helpful. I came in ready to buy whole new parts, and they spent time looking at my problem and then recommend trying a very simple fix that ended up costing $1.08. Their time was worth more than that.

I haven't done the fix yet to know if it will solve the leak, though I think it will, and they weren't 100% sure either since they could only see the part I brought not the full unit, but either way their honesty and genuine helpfulness will have me back, when I have plumbing needs.

I'm not in Litt's often, gratefully since that indicates I need to solve a water problem, but when I have, have always had this same quality service.

I am a caregiver/friend of a 91 yr. old man who could not use a tub shower. We called Litt’s and they walked us through all the things we would need to install a new shower that was beautiful and SAFE. As luck would have it we were scheduled during a big snow storm and thought we would be postponed. Not a chance. They showed up ready to work like there wasn’t a foot of snow on the ground. It was also important that the people in my friends home made him feel safe and comfortable. I think he is going to miss seeing the guys because they were so kind. Litt’s sold us a good product, did an amazing installation and everyone was totally professional and kind. What more could a customer want!!!! Bravo Litt’s on a job well done.

They were very knowledgeable, they offered to find different option and solutions. When they were able to locate parts, they got back very quickly. They put me on service schedule immediately, and they were able to have a service tech come out the same afternoon. When he arrived, he took care of situation quickly and efficiently. Thank you Litts plumbing and Kitchen's

Absolutely would recommend. All employees were professional and meticulous from demo, carpenters, tile layers, flooring, plumbing and designing. If you are looking for an established company that will get your project done right, Litt’s is your answer. We couldn’t be more happy with the finished job! Beautiful.

Love this store, they have everything you need for your plumbing needs. I needed some parts for very old style plumbing facets, no one had it but Litt’s came to the rescue.

Had two bathrooms refurbished several years ago. Bottom of shower glass door started to leak causing adjacent wall to bubble. I thought that anyone can make a mistake and paid them over a thousand dollars (maybe sixteen hundred) to fix it.

A year later (Fall of 2024) the other side of glass door started to leak causing that adjacent wall to buckle. This time I was a little upset (though polite) and suggested that maybe they should fix it and they pay for it.

.Was told they would fix it. After a few months I drove there and was told it wouldn't be till 2025 till they could get could get to it. Today's date is 6/6/25 and have contracted someone else to fix if for much less than a thousand dollars..

Litt’s sent Ricardo who fixed the kitchen sink quickly. Explained everything, very pleasant and my sink works!

We had all three of our bathrooms renovated. I can't say enough about the quality of their work. All of the work was done by their employees, not subcontractors, and they have been in business for a long time. We went with them because we had our bathroom in our old house renovated by them over 35 years ago, with excellent results. All of their work was top quality and there were only a couple of problems that they took care of immediately. We thought we were getting a shower door with a towel rack and we got one with a door handle. The immediately ordered another one. Yes, there was some delay, but with a business doing top notch quality and employing all of there own people and not calling in a bunch of subcontractors, sometimes that is inevitable. I would highly recommend them to anyone.

I’d give zero stars if I could. Months and months of waiting for a bathtub to shower renovation turned into pipes leaking and needing the job done asap. Once we told Litts we would be doing business elsewhere if they couldn’t do the job they promised it was “oh we can be there on Monday!”
Seemed like no communication between Jerry, demo, plumbers, or anyone else. One guy would come out and do one thing for 4 hours and leave for the day. Wasting over half of a day of work. This project took about a month and was never completed. Outlet covers were never given to us, multiple bathroom tiles were BROKEN. When Jerry came to see how the work was going he brought up the tiles being “loose” I said they weren’t broken or chipped at all before your guys came into my house. His response was we can get some tile out here and fix that up for ya.. yeah I’m sure for another $2,000.. also charged $1000 for a “specialist” to locate a manifold that our house does not have. I was told multiple times the house didn’t have one, but the guys still tried to find it for 2 days.
I was hopeful this would turn around but it never did. After 12+ random men freely walking in and out of my house the shower doors finally being put in after WEEKS of having to go to family’s houses to shower daily.. water leaks all over the floor… such a waste of time, energy, and so much money. 10/10 do NOT recommend..

Had a new tankless water heater installed. Brian and Ben worked efficiently and professionally. They gave us excellent instructions on how to maintain the unit and maximize its longevity.

Working with Litt’s Plumbing and remodeling has been a super pleasant experience. From beginning to end the staff has been super pleasant and full of experience. Will for sure be back for my next job.

I had a bathroom totally gutted and remodeled. Everyone at Litts are very pleasant to work with from Jerry, Tom, Jordan, Susan and the worker who delivers the supplies (I think his name was Tony) in the office to the tradespeople that completed the work. Igor the carpenter was amazing—he started early and worked nonstop and is extremely talented. The plumbing crew, Brian, Ben and Ricardo also did an outstanding job. They arrived on time, worked very hard, and clearly cared about the quality of their work. Overall, everything was done professionally and with attention to detail. It’s great to work with skilled workers who take pride in what they do. I highly recommend Litt’s Plumbing and will use their services again.