Reviews of local pros in Piketon, Ohio

The K and R Cleaning Services did an excellent job shampooing/cleaning our church carpet, pews, chairs, ceiling fans, and the interior windows. The owner Kim Adams and her team members (Amber, Alisha) were very nice and professional. Highly recommend them and will definitely request their services again. Thank you from The Harvest Barn Church.

The ladies were excellent! They came in with their cleaning plan and did not waste anytime. A great group of ladies. We were very satisfied with their work. I will definitely use them again.

We were having company for my mother’s funeral and needed someone to clean within a few days. K and R Cleaning was very professional and helpful. We will be using them again in the near future,

Awesome experience!

They're awesome!

... I'd recommend they clean up their customer service!

Very hard workers and do an amazing and thorough job! Highly recommend!

This place is great for any cleaning service very professional very nice staff all around great company highly recommend

I use them on a regular basis. I like how businesslike and responsive they are, and would recommend.

I highly recommend K&R cleaning services they get the job done and super friendly. Definitely would recommend them to anyone 😁

Reasonably priced. They cleaned windows inside & out and ceiling lights & fans. I was pleased with the results. Very friendly!

K & R Cleaning does an awesome job! I have used them for a while now and love their services.

So pleased with the service ! These ladies are very hard working and professional. Have already scheduled my next cleaning. I would highly recommend theses ladies to anyone.

My time is very limited and cleaning my house is always on the back burner. The ladies at K and R are my life savers! Professional, punctual, thorough and trustworthy. Absolutely amazing!

The girls did a great job & are very friendly.

Excellent cleaners. My home has CD never looked so good. Friendly workers that come in and C get the job done. Highly recommend them.

Absolutely terrible customer service!! I would not trust them in my house because of how they treated us on a customer service level. When hiring someone to clean your house you need to know you're working with somebody honest and decent. Not somebody who will yell at you for something they did wrong! Scheduled a cleaning and they basically canceled on us but tried to make it seem like it was our fault!!! Told us that they would not be able to reschedule us for over a month .Clearly they've never heard of the customers always right! But more importantly horrible customer service. I won't deal with this company instead of being honest and telling us that they scheduled incorrectly or that they were short on help they essentially told us that we need you to confirm our appointment that we had already previously confirmed twice prior. I consider this dishonest and I will not deal with dishonest people.....................................................................................................................................................
................................................................................
In response to the response from the owner: if you think somebody has canceled you probably should contact them before you go ahead and cancel their appointment without talking to them. Let me give you an example of how that works: Sorry we have not heard back from you so we are going to go ahead and cancel your appointment unless you would like us to hold it for you. Secondly perhaps I recommend you go back to English class..... When you text somebody and say we are confirming that we will arrive at the following time categorically that means that you have confirmed! On the flip side if you want your client to confirm you would say the following.... Hello we are reaching out ahead of time could you please confirm that YOU still want the service. From a definition standpoint when you ask somebody to confirm you're asking them that they are confirming but when YOU saID you were confirming that means that you will be arriving, AND YOU'RE CONFIRMING BY TELLING US NO RESPONSE NEEDED! Words matter! This completely set us back on listing our property this is not acceptable customer service I believe there was another reason you did what you did and you know why you did what you did!

I love K & K !! I have used them several times and wouldn’t use anyone else! They are friendly, flexible with my schedule, do a fantastic job every time, and have reasonable rates. Would highly recommend them!!!!

Very professional business and hard working employees. They keep in contact with you before, during and after the cleaning and are very friendly. They are very detailed when it comes to cleaning to make sure you get what you pay for. I highly recommend K and R Cleaning Services for any cleaning needs you may have.

Kim and her crew done an amazing job. Arrived on time. Was professional and respectful. Cleaned top to bottom. Charged me a fair price. I will definitely use them again. I will recommend to family and friends.

I cannot say enough great things about K and R Cleaning Services. I purchased the home of a heavy smoker, coated in nicotine. I was skeptical at first but K and R went above and beyond, even purchasing additional cleansers for the job. Amber and Alicia were phenomenal, working all day and doing an amazing job. Thank you ladies so very much! Definitely 5+ stars!
#theAteamROCKS