All reviews for Rescue Rooter
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Danny was amazing. He’s a wonderful employee. He took the time to explain everything thoroughly. He got our pipes up and running again with no headache unlike other companies. He seems to really care about his job and about his customers. We will definitely be referring him and using the company if needed in the future. We couldn’t be more happy with the services.
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Istvan was amazing, and the person who originally quoted me (Andy) went out of their way to bump up my scheduled install. Could not be happier with my new water heater after it busted 2 days before Thanksgiving.
Will definitely use them again for other issues -
Technician: Daniel Neal was relentless in clearing my mainline. He worked longer than most would have. He cleared the drain and ordered in a camera to look at the line. Much to my content the line was fine and no further work was needed.
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Daniel Neil came out and helped us with serious plumbing issues! He was so kind and creative about solutions for us! Respected our home and space and worked quickly
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Our wastewater drain was backing up into our utility room last night. I called and made an appointment for the next morning. Daniel Neal came out promptly, augered the pipes to rid them of roots, and got me set up with a camera to come check them out as well. He was extremely friendly and efficient.
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Rough McLovin arrived on schedule and proceeded to setup and clean the drain. He was very friendly and focused on the job.
He did an excellent job and cleaned up the waste on the floor ! We were impressed by the quick service and excellent finished job. Rough is an great example of what I remember as CUSTOMER SERVICE at it's best !
Thank You Rough ! -
Stanley and Paul were wonderful. Knowledgeable, good workers, personable and made sure every breaker was labeled. I appreciate you both. We had total electrical wiring completed. Recommend highly.
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Rooter Works gave me a fair price to dig up the basement pipes and rebuilt them and the piping system that were original to my almost 100 year old property. Prior to calling them another company quoted me more than double what they charged me. They sent out a plumber by the name of Brian and he did an amazing job! Brian was super professional and thorough.
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We were very impressed with the tech Tyler D.-6. He was thorough and checked everything including to see if the problem was our septic system and it was not the problem. He believes there is something blocking in the pipe within our house and needs a camera inspection.
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Daniel Neal came out for me today and figured out what to do in 2 secs flat had it fixed 5 secs later will definitely request again!
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I didnt get any of the guys names but they were all great. The costumer service on the phone and in person was fantastic! We will absolutely be calling for any further services!
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Chase was prompt, professional, and got the job done! Even though our plumbing setup didn’t make the job easier, he demonstrated his experience and troubleshooting with a positive attitude, even though this was a late night service call. If we ever need service in the future (knock on wood that we don’t), I’m asking for Chase!
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I reached out to Rescue Rooter for an electrical repair of a light switch. Paul arrived on time and listened carefully to what I had been experiencing. He explained my options for the repair and gave me pricing for each. Paul allowed me to make the decision and did not pressure me either way. I particularly liked that Paul was courteous, easy to talk to, and focused on completing the job in a timely manner. He also took time to answer my questions regarding fire alarms in my home. I will definitely reach out to Rescue Rooter for any electrical repairs in the future.
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5 Stars for Rescue Rooter. Specifically for their technicians Brian and Chaz.
I had a very strange water leak in my home that involved going up 15 feet from my basement furnace room and above HVAC ducts to find the source.
Brian and Chaz brought ladders, cameras, and all the tools needed to locate the source of my problem.
Rescue Rooter has always been very responsive to my calls. I plan on using them for future plumbing needs. You should too!
Thanks again guys. -
Do to Reynoldsburg digging, we had to make the call. Called rescue rooter, Levi showed up did his thing but do to the city of Reynoldsburg messing up he couldn't do what he needed to do to help. He is awesome he is extremely informative so with that being said I highly recommend him and the company. Thank you Levi!!
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Sewer line was backed up. I called and they were able to send someone out within a hour. Daniel was polite and professional. He did a great job! He also arranged for someone to come check the pipes with a camera. They were also here within a hour and explained everything.
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Daniel Neal was excellent. He was very determined to get the job done and he did it! I let him know that there was another company that came two months ago and tried to snake the floor drain in our laundry room after they found very thick sludge in the pipe. They didn't successfully unclog it and had someone else come out the next day just to tell me that it would take $27K to fix the issue. Since I used Roto Works before, I decided to give them a call back letting them know the situation. That's when Daniel stepped in. He was at it for a while but didn't give up. We now have a floor drain that is clear so that I don't have to shop vac 40-50 gallons of water from my door every day. At least now our household is able to function until we can come up with next steps. Daniel was awesome! This company one again proved their worth.
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Daniel Neal, He is the Best!! Got my drain going fast!! I will definitely use the company next time this happens!! Such a great person ❤️
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Had 28 years where grease built up in pipes that was causing water not to drain and backed up on both sides of the sink. It was difficult to clear but plumber Daniel Neal was determined to fix the problem and continue to work at it until it was clear. I appreciate his determination, friendliness and professionalism and for fixing my sink.
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Mr.Daniel Neal was a pleasure to have met and gotten serviced by. He did exactly what me and my wife had needed done. Rescue Rooter had provided fast same day service from calling for service, it was wonderful too not having to wait for day's until service. Me and my wife truly appreciate Mr. Daniel Neal.
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Tyler did a great job clearing our drain and fixing the issue we were having. Very efficient, friendly, and a great price. Thank you Tyler for your services!! Our family greatly appreciates it.