Reviews of local pros in Proctorville, Ohio

4.7 based on 131 reviews Back to the listing
    5

    Highly reliable. Got an estimate in one day. When they showed up to work it was early and they stayed till it was done. I’m very happy with their customer care.

    5

    This is the 4th time I have called Curry and Johnson. They always quickly respond, describe and show me the problem, tell me the cost, then proceed to repair the unit. They are polite, responsible, and never leave a mess. I believe they are genuinely glad to help. Thanks to all of you!

    5

    They've been our go-to since 2010, after having tried a couple other companies.
    They communicat well, set expectations, charge fair rates, and have NEVER failed to resolve our heatpump's issue.

    5

    I was having trouble with my air conditioner and I called Curry and Johnson and they sent someone out to take a look at it. The service gentleman was very polite and was able to fix the problem. They got him out right away to take care of my problem.

    5

    Our AC was being all wonky over a weekend so we reached out to numerous places for help. We needed help badly since we have a member on O2 that can’t take the heat. Anyhow- I called at 7:45 in the morning and they had someone there by 11:30 and fixed by 12:30. Blake was very helpful and I recommend this company for being so responsive, helpful, professional, and just plain nice!!

    5

    I had to have them come a couple of times, and they are always professional and pick up after themselves. They make sure everything works before they leave and if something doesn’t work, they will come back. I live in a townhouse, so I don’t know how much they charge because they bill it to my landlord but I’m sure their prices are pretty good.

    5

    Great Service. (I am not a family member I do not know these guys)
    I woke up to a 56° house at 7 am. These guys were at my house by 10:30. My furnace had a motor go out. They immediately imformed me that the part might be hard to get due to the age of my unit. They left us with a great heater that warmed my whole house while they got my part. Two days later they installed the part, it failed 6 hours later. They returned an hour after i called, took the bad part, left us another heater. Returned 2 days later new part, and repaired housing unit around motor, left us with the emergency heaters in case. 1 day later my furnace had a sensor fail on it. They returned repaired the part within 24 hours. My furnace is running great and they still insisted that i keep the emergency heaters until they bill me.

    Bill:
    I was billed for the Motor, and labor for one day.
    Never charged for additional motors or labor after the failures( 2 motors and 3 service calls). This business could have easily giving up on my unit replaced it with a modern one costing me around $2,000.

    This is a great honest company. I had reservations after multiple call outs but these guys made sure my family was comfortable in the cold, and rushed to make the right repairs without going after my wallet.

    They will do right by you in a stressful time.

    5

    Our A/C unit stopped working and they sent someone out within 2 hours of my call. The tech got it up and running quickly and reasonably. I couldn’t have had better service! I would highly recommend them!

    1

    Had them to come out and check out our unit, they stated ot was the control board so we ordered it the tech even showed my husband how put it on so we would have to pay their labor charges, the tech even check out the rest of the unit to make sure nothing else was wrong he stated that was the only thing wrong with it, so we ordered the part and my husband went to to the unit to look at it to go over again how to put that part on amd he noticed several more wires on our unit was burnt, so he called the tech and spike to them and even sent pictures of oir unit and ask for them to come back to our house and tell us what else was wrong with it so we could get it fixed since we paid the $175 fee for them to check it and not do what they was suppose to do at all, NO ONE called us back after they stated they would so they got $175 from us for doing ABSOLUTELY nothing for us!!!!!!!!!! This business is the absolute worst, I do not recommend them at ALL call someone trust worthy and someone who won't rip you off or take your money!!!!!

    3

    I had a condensation drain from my furnace that was not draining and was backing up into the house. The technician came into the house and just tried to pressurize the drain pipe. With no luck he then had to be coerced to get in the crawl space and find the pipe. He eventually found the end and discovered it frozen. He then tried to pressurize both ends of the drain pipe with no luck. He told me “That’s why pipes are not to be installed like this.” “You’ll have to wait for the ground to thaw.” “You should get a plumber to fix it.” And “I’ve done all I can do.”Then he left after giving me an invoice for $175 and taking my check.
    Had another company come out same day. After 30 minutes, 4 shovelfuls of dirt, and sawing off the end of the buried pipe, the issue was resolved. Some places are obviously better at fixing issues and taking care of their customers’ needs when they are in a situation they don’t know how to fix.

    *update* after speaking with their service manager and explaining my situation and hearing their business outlook on servicing I changed review to 3/5. Worth the call if not satisfied or don’t understand why something was done.

    5

    The heating and air people. They have 24 hour call out and are quick to respond. My blower went out on my heater in December 2017. The repairman came out and found that my blower needed replaced. He tried to get one locally, but none could be located. The quickest he could get one was going to be a day and half. He provided a space heater for me and my family, and returned to my residents by 3pm the 2nd day and had us up and running. I would highly recommend them to anyone, and there reasonably priced also.

    5

    Checked on my Mother-in-law 's furnace, the young service man was extremely nice and professional. This company is a True Recommend, they have been a big help to us and Very Trustworthy. You will not be sorry when you use this company. My Mother-in-law Mrs Bias is very pleased with the service ‼️🙏🙏

    5

    Mark and his team are amazing!

    Our family has been using and trusting Curry and Johnson for roughy three decades. We have consistently been impressed with their quick and knowledgeable response, attention to detail and high quality work, and overall customer service and pricing.

    If you are looking for and HVAC company you can trust and rely upon, this is the one!

    Special thanks go out to Ronny, Frankie, and Chris for all their work on our most recent project - You guys were awesome and kept us joking and laughing throughout you work. Thank you for going the extra mile to make everything look so great…be it crawling through mile high insulation or contorting yourself and snaking into the far corners of the attic…I hope the pizza and cookies were of some small comfort.

    5

    My power had been off for 4 days during an ice storm. When the power came back on my heater wouldn’t blow hot air. I called Curry and Johnson at 730am on a Friday. The person answering the phone was very nice and responsive. She said she could get someone out that same day but was unsure of the time. They said they would call when they were on the way. The tech called within an hour and had my heater fixed in less than an hour. They were prompt, polite and thorough. I would recommend to anyone and if needed, use their services again. Thank you!

    1

    Purchased two brand new roof top units and a mini-split system (not an insignificant investment) for our commercial space and have had nothing but issues. We eventually switched companies for our ongoing service due to our account being so poorly managed and technician turnover. But the unit(s) continue to cause us issues and cost us money to this day - a constant reminder of how frustrating our experience with this company has been. Would not recommend.

    1

    Can't say I would recommend them after hours. They advertise as 24/7, 365, but I called at 11am and it's now 8pm and haven't gotten a call back yet. I told the on-call woman I haven't had air since Friday, it's now Sunday & OVER 80° in my house. Taking my business elsewhere.

    5

    I had a very small issue but they took care of it in a very timely manner. The young man that they sent was very kind and fixed the issue promptly. He also gave me some very helpful information to keep my unit working correctly. Thank you very much Curry and Johnson.

    5

    Installation of two ductless mini split systems was professional and top notch. Curry & Johnson handles the warranty registration and emails the confirmation as soon as the install Curry & Johnson made a believer out of me.

    1

    Curry & Johnson came out for my A/C that was freezing up. They put in three pounds of freon and added a dye stick to check for a leak, then left. That came to a total of $420.66. The A/C unit was still not working right and would only blow out hot air. I called another company to check it out and they couldn’t believe what and all was wrong with it. They said any good heating and air person would have noticed what was wrong from the start. The outdoor expansion valve power head line was broken, the indoor bulb not mounted to the internal line, broken, dirty condenser, evaporator drain hose wasn’t connected to the pvc hose going into floor causing it to leak on the front of furnace / floor, and plugged up drier. Curry & Johnson have done prior work to my unit multiple times. Never again.

    5

    Best customer Service!

    5

    Always efficient & helps anytime I need assistance