Reviews of local pros in Richfield, Ohio

I purchased my Tripac APU from them 11 years ago, and they've consistently kept it in tip-top shape since. Their prices are reasonable, and the workmanship is consistently good.

I dropped my trailer Wednesday around 13:00 and this morning was told it will be awhile. Tried calling Thursday at 10:30 am and no answer, still not sure what's going on.
Got the trailer back Tuesday been over a week and running excellent 👌.

I had a coolant leak and my reefer shut down on me . I called the service on a Sunday afternoon and was told to come to the shop. The technician Joe D’Amico shows up quickly with his service truck and proceeded to repair the reefer quickly. He changed my water pump that was defective and got me rolling in no time.
Joe D’amico is a very friendly, Humble and an excellent professional tecninician.
The credit card machine was down that day and I went to get some cash and Joe waited there patiently until I retourned with cash.
Again thank you Joe D’Amico and the entire team of transport specialist

I called last night to check if they can help me with my Reefer. Reefer need little more of 404A. and she told me come at the morning.
I come at 6:35AM , then they open at 7::00AM.
The guy with big beard (sorry I didn’t look his name) told to move truck to the yard. I explained him what is the problem. Hi called some lady and she refused service with explaining that they are booked for a week.
I told her that I’m from AZ not from Richmond,OH and I need just add 12-16 oz of 404A.
So on the end NO SERVIS PROVED..No help at all.
I come to this location because I read all good reviews, but get totally different experience.
Totally disappointed.

Very respectful polite people
They get the job done in a fast and efficient manner.
I always bring my reefer to them because I know they will get it done in no time. Thank you for all the hard work you do for truckers.

Way to expensive and gave them a call before arrive them and after the repair in 30 min they charge me 2 hour min. Fee plus call out fee 170 but I came at they shop and they told me over phone someone is always here So why call out fee?? And they never told over phone they charge 2 hour min after repair they told this . Never reccommended . When try to talk to them they are like you can leave trailer here and talk to boss in the morning . Came in at 5:45 repair done at they started around 6:30 finished at 7pm

We were so fortunate to have Mike in the service department help us. We needed our APU precooler and alternator replaced. They were able to work us in quickly. I can’t say that would be able to do that for everyone, but very accommodating! Highly recommend.

First off I want to say thanks to Mike for getting me worked in. The dude is very professional and polite. He didn't have to get me in but tried to help. I would recommend this place to all. I def will come back here if I need anything else. Thanks Mike for a job well done. . Need more people like you

Very pleasant experience here. They were able to get me in to fix a squeaking belt on my 10 year old tripac on the same day. They started work at the exact time they projected earlier in the day. Diagnosis and repair was quick, accurate, and fairly priced. The guy who worked in it was younger-usually a red flag-but he knew his product and how to service it. 5/5.

Reasonable price, very nice guys that work here. The only reason I'm giving 4 stars is because we arrived at 1:45pm they had us pull in about an hour later at 2:45pm. (We were having a pm done, probes checked and a belt replaced on our generator.) They told us it would be a couple hours...well it is now almost 9:15pm and we are just barely leaving. So it's kind of a catch 22, great employees, decent prices but you get to spend all day with them. 😊

I wouldn't hesitate to entrust your equipment with this crew. Jeff the store manager, is easy to talk to and will dedicate his time to listening to you and coming up with a solution. Fantastic customer service with attention to detail. Willing to go the extra mile and am very satisfied with my most recent visit. God Bless

They got the trailer fixed and were able to accommodate an after hours pickup.