Big Bear Remodeling, Inc.

Long overdue review. From start to finish for our attic remodeling project completed last Spring for our 100+ year old Lakewood home , Rob and his team were professional, responsive, transparent, and timely in all aspects of the process. Starting with the quoting process, we received quotes at different price points depending on the scope of work that could be done, and we were provided feedback of the pros and cons in going with different options without feeling like we were being "upsold" to the higher priced options. We sat on the quote for about a year before we made a decision to go with Big Bear. Throughout the project, we received regular updates on progress, including a weekly itinerary to allow us to prepare as needed for the week ahead. Because most of the work was done "in-house" through the Big Bear team rather than through sub-contractors, they were generally able to stay on schedule. Having gone through other remodeling projects for our older home, issues popping up are nearly inevitable, but Rob and his team were quick to address any issues, questions, or concerns that came up throughout the renovation. Nearly a year after the project was completed, Rob reached out to make sure we were satisfied with the project and if any touch up was needed. They were quick to come out to fix a seam in the ceiling that had slighly opened up. We will look at using Big Bear again as we determine any future projects on our home.

Not only a proud member on staff but also a very satisfied customer!

Top notch!