Reviews of local pros in Smithville, Ohio

Great quality mulch and dirt - we had them deliver several yards of both, and our plants thrived. Will do so again!

The employees are friendly and professional. I trust them and recommend their services. It is nice to know they will respond quickly to my needs!

Great service! This is our first year with Paradise, and so far we are really impressed with them. We would definitely recommend them.

These guys are awesome! Excellent service with amazing advice. Amazing operators and always take excellent care of us. We recommend them to everyone. Thanks again paradise for everything!

Visited quite a few times this year. There prices are good and the top soil is the only one I'll use after comparing to others. Good customer service and friendly.

Some associate of Paradise decided to drop a load of who knows what on a Robinhood St., Wooster residence which sounded like a bomb being dropped...for a good 5-10 minutes. When confronted, the associate was belligerent. I told him good luck as I was going to place a formal complaint. An explanation is appreciated and expected.

This group was commissioned by my neighbor. They blocked my drive with one large dump truck and and parked in front of my house on a slim residential street blocking vision and traffic. They walked through my yard to get to my neighbor's and as I was trying to get the worker's attention, they laughed at me and waved me off. I called their office and the woman taking my call said I was the one out of control. After I approached the workers because they were close to my property line, they continued to ridicule me. My final response, "all other vendors check in with the neighbors for access to their jobs." I was treated with disrespect. Not heard by office folks. Customer service is rude and not concerned with future business.

Always on time, clean up of yard waste thorough. And we love the composting area at the Nob. Just call ahead so they know you're bringing yard waste!

We have used Paradise Lawn Care before and we were very pleased. We also called today and the man on the phone told me what was best for me and not what would make them the most money. I am very appreciative that the gentleman on the phone told the truth. I will be calling them again in the future.

I’ve used Paradise for two years, now. This summer, the weeds have been very bad, and it didn’t appear that the treatments we received had done much of anything. Frustrated, I called and left a message. Although it took a few days for me to hear back, they sent someone out to inspect and re-treat the weed issue at no additional cost.

I was frustrated with the initial weed treatment this year, but they made it right and in a timely manner. I’ll plan to continue using them moving forward.

I feel bad leaving a meh review, because Cindy is so nice and I wish her all the best.

When I called to make my appointment, I let them know that I didn’t have any experience with lawn maintenance, and I desperately needed help winterizing our system. I made it very clear I had *no idea* what I was doing.

However, when they showed up they got irritated because our lawn “wasn’t ready”. But nobody ever told me that I had to “prep” for the appointment. I want to emphasize that I made it very clear to them that I have *ZERO* experience with this stuff.

If that wasn't enough, as soon as they left, our water stopped working in the whole house. Turns out they didn't turned the water main back on. Sigh. Luckily, they eventually did come back (3.5 hours later) to fix it. For that I am grateful, because we would've never been able to gain access to the manhole by the street. Still, it should've been taken care of at the time of service.

Anyway, I am a bit disappointed by the whole experience. I wish they would have actually taken the time to educate me rather than judging me for my lacking experience.

I probably won't be using them again for that reason.

They did Terrible job didn’t even finish the job the one employee Mike kept saying racial slurs and kept staring at my my underage daughter overall terrible business and creepy employees

I have been working with Moran Heating and Cooling in a commercial apartment setting for years now and I cannot stress enough what a prompt, professional and detail oriented organization this is! Moran HV/AC always goes the extra mile and does it with an amazing attitude and customer experience! They have not only fixed current issues but they troubleshoot and make you aware of things that need attention before it an emergency! I cannot recommend this outfit strongly enough!

I like this guy personally but I am reviewing him on how he runs his business.

1. If you have a heating-out situation on or around a holiday, don't expect to hear back from him for 2-6 days.

2. My geothermal loops he installed started leaking after 1 year and he could not offer any reasonable options for repairing them or compensating me for the issue. He claimed it was not an installation issue.

3. The unit he installed should have had a 20 to 50 year lifespan. It is being replaced today, about 5 years in, due to these problems.

4. He told me this would significantly reduce my energy bills. Still awaiting the results of the new HE gas furnace I'm having installed, but everyone I talked to thought my electricity bill was way higher than it should be for the house I have.

Bottom line: I would not recommend. Find a long-established company with multiple technicians available to address issues and that offers some kind of warranty on the work performed. Lesson learned!

Mike installed a geothermal system in our home and redid most of our duct work which was necessary for the system to perform optimally. He installed loops deeper and longer than other contractors would. He has an exceptional understanding of geothermal systems, he's passionate about it, and thinks outside the box to install systems that way over perform.

Everyone tried to talk us out of geothermal, including several other local HVAC companies. I heard every horror story. Hiring Mike is a surefire way to avoid having one. What he provides is the best geothermal installation possible, hands down, and since he's a one man show, he does it inexpensively. It's the whole package. We absolutely love this system. It's just so cheap now to heat and cool this big, old, incredibly leaky house.

This may seem like an unusually glowing review, and it is the best review I've ever written for anyone, but it's because I'm so impressed with him and his work. I doubt there's a better geothermal guy in the United States. If you're considering geothermal and he services the area you live in, it's a blessing. Do it.

Terrible experience!

I strongly advise anyone considering a geothermal HVAC installation to stay far away from Roberts Plg. Htg. & Clg. Co. & First Geothermal Energy. My experience with them was nothing short of a nightmare. Mike, the owner, is unprofessional, unreliable, and downright disrespectful. He continually failed to meet the timelines he promised and made it nearly impossible to coordinate with other trades. In fact, my electrician almost walked off the job because of Mike's uncooperative attitude and constant arguments with subcontractors.

Not only was Mike frequently absent from the job site, but when issues arose with the outsourced drilling for the geothermal system, he completely refused to take responsibility. He essentially told us to “deal with it” despite being the one who hired the drilling company. When it came time for the second phase of our big house project Mike has refused to answer/return phone calls. It was clear that, once the big job was done, he had zero interest in helping with issues that arose or addressing any concerns as part of post installation support/customer service.

Do yourself a favor and hire a reliable HVAC contractor who values your business. Mike and his company are only interested in the big initial payday and will leave you high and dry afterwards. This company has been nothing but a hassle, and I wouldn’t recommend them to my worst enemy.

Honest and efficient

Awesome service

Great folks! Value oriented!

Arrived on time, did the service as needed and was moderately priced

Besty was so helpful and Brad quickly and efficiently took care of our AC!