Constraction reviews in Stow, Ohio

Luke and Austin are so professional and they and their team do an amazing job. Been working with them several years now and amazed on their service. If I send an email about a light out, they are out the very next day. I sent one on 12/23 and told them worry about it after Christmas but no, out the next morning (Christmas Eve) Highly recommend! You will not be disappointed.

Luke and his team installed exterior lights on our house for Christmas. The crew showed up at the time they promised for the installation and removal.
The lights were large bulb, warm white led. The lights looked fantastic.
We are already planning to have Avery come back to help with Landscape lighting this summer. Great company with great product. We are very happy and will use them again.

I can’t say enough good things about Avery Enterprise. They did a beautiful job and matched the fence perfectly to my condominium’s specifications. Matt came out on a Tuesday to see the work that was needed, provided a proposal the same day, and his team was here bright and early on the following Monday morning. They were fast-completed the job in one day-and did a beautiful job. I highly recommend them for any project you may have.

This was the best decision! I have long battled with my outside holiday decorations and getting Avery Enterprises to put up my holiday lights was just what I needed! Efficient, reasonably priced and their work was perfect! I was informed throughout the entire process and when I had questions, they were super responsive! Already looking forward to next holiday season and will for sure reach out for any of roofing/exterior home needs.

Matt and Graham were very conscientious and thorough young men that installed our porch handrails!! I had chosen a product to use myself, and after they discovered it wasn't as good as they could get, they decided to go on their own and purchase the better product for me! They didn't have to do that, and we greatly appreciate their being so conscientious and proud of their work! They were very kind and they communicated with me very well! I would highly recommend these young gentlemen again, because they really did a great job on our porch handrails!! I am very pleased with Avery!! Luke is the owner, and he is great to work with on the phone and in our emails!

The whole process with Avery for my Christmas light install was easy and quick. The house looks wonderful and the two gentlemen that came out were professional and got the job done quickly. I love that they come out and install and then come back and take everything down and store for me until next year.

Avery installed our Christmas tree lights on our home. We are very pleased with the outcome. They were professional and did quality work. Highly recommend

We have used Avery Enterprises for a number of years for your holiday lighting. They are so easy to use. They notified for instillation and then removal. Truly appreciate they provide storage as part of their services.

Hooks did such excellent work for us inside and outside our home to get ready to move, thank you!

I have had them do work at my place twice. They do an excellent job. I even had them paint a room.

We had a really hard time trying to find a handyman to fulfill our needs but Devin and his crew exceeded all our needs and expectations! Thank you guys for the great work. We will definitely be calling you guys again!

Hook helped re-frame and appropriately re-trim around two doors that were massacred by a different contractor. They went from an eyesore to a lovely part of our old home. Excellent job.

Hook home maintenance has done several projects for me Tile work hardwood floors and fencing. They do great work and stand behind the work.

Some of the workers were great. But the overseer did not ensure proper customer care. They did not cover our stuff and we had debris throughout our storage. The water lines were not properly installed and now the second winter our water line freezes if it gets below 10’. Never happened prior to their installation.

I contacted Hook Home to have them replace and stain our deck. I found Hook Home unreliable not only in terms of communication but also with deck staining.

I emailed Hook Home several questions after they came to review my deck and to give me an estimate on March 15. I sent a follow-up email on March 23, with no estimate. The estimate did not come until April 5. I asked questions about Trex vs. treated lumber, etc, to ensure I understood our options. Their answer was ambiguous.

The deck build went well, and Shawn Hook is very talented at building decks. I think it is a true shame that his coworkers and their unprofessionalism overshadow his craftsmanship.

Once the deck staining was scheduled, Lindsay Hook told me on August 2 via email that someone would come out with different shades of color close to the one we selected to test on the deck. This NEVER happened. The Thursday before Labor Day Weekend, Lindsey told us that we had to get the stain, and Hook pretended as if they had never sent that email. I pointed out that someone was supposed to test the colors in the email. I had to call Sunday night to express concern as no one emailed us back. Lindsay Hook said over the phone, "this isn't fair; I have family over." There was no focus on professionalism or their business. I am Deaf, and I had to call through a relay system, so I saved this conversation as proof of how Lindsay spoke. I am glad to share the transcript and emails as documentation.

Following the deck staining, we discovered stain splatter all over the side of our home, all over our new hasta plants, and the stain job was very splotchy and poorly done. Also, the two men said they had to come inside to bring the ladders up. This was never communicated to me [the deck build I did not have to be home and was told I did not need to be home], and this was a big problem as I work a lot. They expected me to revolve my work schedule around theirs.

I asked for the deck to be re-stained and fixed. Up until now, I had been communicating mainly with Shawn and Lindsay. Randall Hook then stepped in for this, and he is obnoxious! He said that we were contracted for only one layer of stain and that "their project is done." We never got a contract only a proposal and I had to send him the August 2nd email to show him what Lindsay stated. I also asked for the stain splatter to be cleaned up.

They came back to re-stain the deck, it looks better now. Hook partially cleaned up the stain splatter on our home. Randall Hook refused to go to our house to see the residual stain spots. To compromise, we asked for $300 off since we have to replace our plants and get a professional power washer to fix our siding. They only compromised on $150 off because that is how much they charge for power washing.

If you have all the time and patience in this world, only email them, never call them, be persistent, stay on top of every detail and get a paper trail of everything. As you can see, there are earlier negative reviews about their company here and on the Better Business Bureau website.

I am so impressed by the work I had done on my house by Hook. The crew worked quickly with care and wonderful craftsmanship. They were great with communication and answering my questions.

They do good work.. I had some issues trying to contact them but Lindsey took the time to call me and explain the issue with me… I appreciated that personal touch very much… I would recommend hook as a solution to your home improvement issues.. 😎✌️

The best!!! I can’t thank Shawn and his crew enough! Worked great with my HOA requirements and had wonderful communication. I highly recommend!

We were in need of a contractor who could handle any project that arises at our home. Every project we've thrown at Hook, no matter what it is, has been completed with professionalism and always with a result that exceeds our expectations! I highly recommend them for any home project you can dream up.

I am thrilled how nice my new laminate hardwood floor turned out!! Andrew and Devin worked very hard to make sure everything was just as I wanted it!! They are both very compassionate about making sure the job is done correctly and in the time frame which was quoted! Their main concern is that the customer is happy and satisfied with their work and they will even take extra time to make sure even the smallest concerns are addressed and taken care of before leaving for the day and/or before completion of the job!!
Thanks also to Lindsay who reworked the schedule to accommodate my needs!😊
This is the third job Hook Home Maintenance has done for me and I will continue to call on them for any future home improvements I might need!
You can’t go wrong with this company and highly recommend them if you’re looking for someone to help you with home improvements and maintenance needs, this is the company you need to call.
Thank you again to Devin, Andrew and Lindsay for helping me get this project completed because I had been contemplating on it for a long time and so happy it’s finally done and at a very reasonable price!!👍🏻👍🏻
Sincerely
Cathy J.

Shawn Hook and his team are incredible! We recently had a complete basement renovation which included a bar area, movie room, two offices, a full bath, a gym, dance studio and storage. The thought and detail that went into this project were top notch. Shawn and his team were professional, kind, courteous and paid attention to every detail. They answered every question we had (we had many) and helped us make important design decisions for a truly functional space. The team was friendly, knowledgeable, and included us in every decision that had to be made. There were no surprises. The project was on time and on budget. We were so impressed with the workmanship; we also had the team remodel our master bathroom, laundry room and do a patio project. If you are looking for a local company, a dependable team, and good people, look no further than Hook! You will be so glad you did.