House Cleaning reviews in Toledo, Ohio

So I call this place a month and a half ago to set up carpet cleaning for pet stains and to check price of hardwood floor cleaning. Now I will admit I did a same day cancel and tried my best to explain hey this is my fault my fiancé threw a disc in her back out and we are at the emergency room. I literally had to carry her from my bedroom downstairs and put her in the car and she's on the er table getting a shot in her back a epidural.
So we schedule 3 weeks out the pricing/visit. I was VERY specific about the fact that I needed both as I have family visiting for a week and they are extremely important. I was assured this is set in stone and not only thay I got 3 calls during this time to confirm. During these 3 calls I explain I recently heard that they do duct cleaning and I need that as well. I am assured that yes they can quote when they come,, I ask EACH time ok my pricing is set up for Friday and my service scheduled for Monday. I talked to some lady and the only other lady and am assured yes service Monday and pricing Friday, I again explain my family is coming and I need it done and am told no issue at all.. guy shows up Chris and is super polite easy to talk to I ask him hey i also have this rug can you do that as well. I am told price is 130 due to wood county has higher tax and it is $130 and that they will throw the area rug in as it will take 15 minutes. I ask 4 times and say hey I have no issue paying for it. I am assured each time that they can throw it in. Then he calls and they say I have no apt scheduled. So then we go through explaining this and I get nothing but attitude from the lady saying well you cancelled same day, so I have to explain what happened and talk to the manager. I go hey a little taking care of me for this situation would be nice. Now I have to find someone to clean the ducts within a week which is probably not going to happen. He saulys sure I'll do something on the $70) floors when you schedule. I said that's fine.
I get q call later same day explaining I'm set up and Monday should be later in afternoon 3-5 I explain no issue. Then Monday comes.
The guy gets out with a attitude I try being super cool hey can I move anything for you is everything ok, here's the foot traffic only area and the rug. Instant there's no rug. No one has rug down here, this will make me late for my next job. I'll call, So then he calls and doesn't say anything just walks in and starts moving things, I ask if he needs help and get told no. I ask what he found out about the rug, he said I was told to get started and see what I can do, I exain the guy Chris quoted, ask if he knows, yes he's a good guy. Ok, I walk upstairs and then notice he's pulling q cord from the house (hasn't started anything). He says just got told to leave.

I call in to speak to Dan and ask what is going on and after 5 calls and being ignored and then transfer hung up on I get him. And he says yea we don't have this many miscommunication and I think you should find someone else. I try asking what sence that makes as he's sitting in my home and it's a room, at this point if you can't get the rug I don't care but the carpet needs to get done. No I think we should just go there's to many issues, issues about you're people not writing down what they quoted, what services I asked for, and then show up with an attitude and then you want to leave me with less then 7 days to get this service that you told me you would do done.

I will make sure to block this phone # and I will let every single person know this experience and how I was left high and dry and would be EXTREMELY happy to talk with Dan's supervisor. I have never felt more disrespected and just left out to dry in my life. Go somewhere else. Hopefully my mistake isn't yours.

From the estimate (on time and quick) to the actual work completed...A+++. I hired them to clean a slate kitchen floor with colored grout. Phenomenal results! Very pleased. Would definitely use COIT again!

Chris and Kenny came out today to clean our heating ducts. They were very professional and polite. As a mother to a newborn we knew of the importance to clean our ducts free of dust and allergens for our son. When we came back back to the house after they cleaned the ducts we noticed a huge change in the heating of our home and it was set at 68. We were so impressed that the guys will be back Monday morning to clean our carpets as well for 30% off!!! Can’t beat that for a cleaner 🏡 home!!

Darion was very knowledgeable, efficient and caring about the job he was doing. Took time to explain and educate me on what he was doing and why.. I will recommend your organization.

Very clean and efficient sales process. Responsive delivery system. I blew my service window and they said no problem. They showed up the first thing the next day for my carpet delivery.

We've had COIT clean our carpets and upholstery many times and they're all we use now. We've tried A LOT of services in Toledo and none match COIT's professionalism, consistency, quality of work and pricing. We will be calling again!

They did a great job! Very professional and personable!

COIT did an excellent job on my area rugs and cleaning 2 chairs. They were on time and very pleasant and helped place a rug under the dining room table
I would highly recommend COIT and will definitely use them again

I had water damage to my carpet and Coit did an amazing job cleaning my carpet. It’s looks so bright and feels so clean. Thabk you.

Able to book an appointment online. Responsive and accommodating. Clear pricing. Came to my home to pick up my area rug and delivered when completed. Everyone I interacted with was friendly.

This company was top notch!!! They cleaned all of our hvac duct works and then carpet cleaned our flooring all within a day. Chris and Jacob was very knowledgeable about what they were doing and very professional. They checked with me several times making sure I was happy with the services they provided to me. I highly recommend this company if your looking for your duct work to be cleaned and carpet cleaning to be done...btw, they use their own water to clean and not yours!!!

It was great! Chris did a wonderful job. My wife is very happy with the end result. We'll use you again!

I have been using COIT services for several years and they have always done a superb job! All the service techs they have sent out have been very friendly and reliable.

We were very pleased on how quickly they were able to get us scheduled. The quality of work done on our carpet and furniture was beyond our expectations. Thank you for the excellent job done in our home.

The Techs were prompt, transparent with their pricing, and did a great job cleaning.
They are the first company we call for carpet cleaning.

This company was far beyond my expectations! From the call ahead to let us know they would be coming within the hour, to their respectful and professional attitude and personalities while cleaning our air ducts and carpet. Even with a small hiccup, they maintained professionalism and were wonderful to us. They even cleaned off the vents and cleaned the floors where they were when in the house. They told us tips and tricks to maintain our vents and carpet, no other company I have worked with to come in and clean has been so open with us - we are so appreciative for it. Our vents and carpet look brand new and we could not be anymore satisfied with our choice to go with Coit. Thank you again to Chris!

I have used COIT Services for many years for carpet and grout cleaning. I’ve always had wonderful service. This past week after a party left my two area rugs looking ragged, I called COIT on a Monday. I asked if there was any way they could pick up the rugs, clean them and have them back by Friday. They came within an hour of calling and took the rugs.
On Friday they delivered them and they look and feel brand new. Very happy A+ service

Jacob did an excellent job of getting our kitchen floor grout looking like the first day we laid it. He even called to close the gap when he would arrive. Would recommend them to anyone looking!!

Very helpful to find a way to get the hose up to my apartment without any extra charges. We are very happy with our clean white couch and will use service again in future

My dryer vent pipe wasn't installed correctly, so lint was leaking out into the area behind the dryer. The guys used a lot of aluminum tape to ensure a good seal and promised me that no more lint should escape into the laundry room. Fingers crossed. They were quick and very professional.

My carpet looks as bad as it did as when they got here.Didn't do any good at all.He should have said he couldn't fix it.he should have told me before he did anything, he didn't tell me until after he finished it wouldn't work on traffic areas!