All reviews for The Davey Tree Expert Company

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    1

    Cannot recommend. They don’t use their turn signals so I wouldn’t trust them around my trees if they don’t even know how to drive.

    1

    The worst they cut the townhouse I stay and for the past month they have only took one pass in the backyard and the grass is ankle high now and other spot are low not a good look at all

    1

    Called on Monday to set up a stump removal of a small tree and was told it would be removed by Friday. Called Thursday afternoon to confirm that they would still be out by Friday and I was told yes they will have the stump removal equipment out at some point Friday but that they could not give definitive time.
    They never showed up.
    Called Saturday morning and asked why there was still a stump in my yard and was told that they could be out Monday.
    Davey Tree service is unreliable.

    1

    Scheduled for estimate for next morning no show no call still have not heard from them! Thank you Lake Erie tree service out of oregon Ohio for your professionalism and awesome job you did! Would highly recommend Lake Erie and stay away from in professional Dave’s tree service

    1

    I have a property with many trees. A month ago, I contacted Davey Tree to provide a quote to prune six trees. It took 3 weeks to get on the schedule, and despite being told they would call as soon as I was on it, I had no idea they would be coming until I had to email asking for an update. Once the date of service neared, I noticed that the weather forecast for the day didn't seem super great in the evening, and emailed several days before asking what their policy was when it rains, as I would be taking the day off to oversee the service, and have a dog who is a bit skittish when it comes to very loud noises and needed to have her go elsewhere for the day. I never heard back. I was told the team would be here between 8-9am. No one showed up. I called the customer service number, and was told by the receptionist that the job was on the schedule, but to contact their branch manager to confirm. I was provided his cell phone number and after no answer, left a voicemail. Still nothing. If the team could not come out due to inclement weather, it would have taken 60 seconds to call and explain the situation. With a $2300 quote, I figured I could at least expect that type of customer service. Make this right, Davey, or cancel my scheduled service altogether, as I do not want to give my money to a company who can't even bother to contact their customers about the status of their service.

    1

    This company is deplorable! I have contacted them 17 times since May. They came out to remove 16 stumps which I paid for plus got a nice gift from them on the side of my house, the stump removers removed more then my stumps they damaged the siding of my house! I have been patient and kind and understanding through it all but they have not responded to any resolution in this matter. I am sorry to say I will never use them again and I am so disappointed that I had to turn to my own insurance company to subrogate this situation. Not what I expected from this company. They should of taken responsiblity for their workers damages. Neg 5 Stars in my book. Just disgusted.

    1

    Driving down a back road. Your vehicle was doing 23 under the speed limit. I had right of way to pass. I tried, with a turn signal. The person driving your vehicle then swerved over the line and started driving on the opposite side of the road.
    This is absolutely ridiclous and reckless. They then proceeded to slow down even more. Doing 27 in a 55. Then took a complete STOP in the middle of the road a mile later before finally turning. Fix this. Because next time i will be calling the police and your corporate office.

    My family farms on these back roads. We drive bigger trucks and have Zero issues with maneuverability. I live on these back roads. I am NOT trying to die on them because some random man has a superiority complex while driving a truck.

    1

    They were supposed to trim several trees and shrubs on my property, grind stumps, haul brush.. After the two days of scheduled work I have trees that were never touched, trees that they did a completely inadequate job on, a hammock smashed to bits, and a removed gate (which they did) that I can't put back together by myself. Weeks later I get the bill, but the work was never finished. Their service rep came out today to inspect it, said he'd get a crew out here next week. Barely an acknowledgement of a job poorly done, no apologies, nothing about the destruction of my property. Go with another service if you want a job well done. I wish I had.